Civic Service Supervisor, REF NO: HRMC 56/23/4 - Stellenbosch at The Department of Home Affairs

What we do

The Department of Home Affairs offers a multitude of services to the citizens of South Africa, as well as foreigners who wish to visit, work or stay in South Africa. The Departments core functions are:

Civic Service:

•  Maintaining the National Population Register (NPR)
• Managing the birth, mar...
  

   

  Civic Service Supervisor, REF NO: HRMC 56/23/4 - Stellenbosch

  • Job Type Full Time
  • Qualification Bachelors , Higher National Certificate , National Certificate (NCV)
  • Experience 2 years
  • Location Western Cape
  • City Stellenbosch
  • Job Field Administration / Facilities 
  • Salary Range R300,000 - R400,000/month

  REQUIREMENTS : 

  • An undergraduate qualification in Public Management / Administration / Social Sciences at NQF Level 6 recognized by SAQA 
  • 2 years’ experience at Supervisory level is required 
  • Understanding of Departmental Legislation and Public Management Framework 
  • Sound knowledge of the Batho Pele Principles.

  Required skills and competencies: 

  • Computer literacy 
  • Analytical thinking 
  • Planning and organizing 
  • Problem solving 
  • Good communication and verbal skills 
  • Financial administration 
  •  Sound interpersonal relations 
  • Attention to detail 
  • Teamwork 
  • Record and time management.

  DUTIES : 

  • The successful candidate will be responsible for, amongst others, the following specific tasks: 
  • Supervise operations of Civic Services at local offices in accordance with the service delivery standards 
  • Monitor and supervise the effective processing of enabling documents in the local office 
  • Ensure implementation of Civic Services Policies, Strategies and Plans 
  • Ensure that civic service operations in the local office meet the needs of clients in line with the departmental service standards 
  • Ensure effective daily operation in the office 
  • Supervise and enforce the implementation of Standard Operating Procedures (SOPs) within local office that adhere to the set requirements 
  • Monitor service delivery and assist staff where service levels are not being met 
  • Ensure good governance and compliance

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  Method of Application

  Quoting the relevant reference number, direct your application to:
   The Department of Home Affairs Office as follows:-
  Free State:

  • Postal Address: Postal address: P.O Box 12262 Brandhof 9324
  • Physical Address: 40 Victoria Street Willows Bloemfontein 9301

  Gauteng:

  • Postal Address: Private Bag X108, Braamfontein, 2017,
  • Physical Address: 3rd Floor, Mineralia Building, Cnr De Beer and De Korte Street, Braamfontein, 2017

  KwaZulu-Natal:

  • Postal Address: Private Bag X 09, Pietermaritzburg 3209
  • Physical address: 181 Church Street, Pietermaritzburg 3209

  Limpopo:

  • Postal Address: Private Bag X 9517, Polokwane, 0700
  • Physical Address: 89 Biccard Street, Polokwane, 0699

  North West:

  • Postal Address: Private Bag X 119, Mmabatho, 2735,
  • Physical Address: Cnr Sheppard and Carrington Street, Mafikeng, 2745

  Western Cape:

  •  Postal Address: Private Bag X 9103, Cape Town, 8000
  •  Physical Address: 4th Floor FairCape Building, 56 Barrack Street, Cape Town, 8000

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