Civic Services Clerk KwaZulu-Natal (15x) at The Department of Home Affairs

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What we do

The Department of Home Affairs offers a multitude of services to the citizens of South Africa, as well as foreigners who wish to visit, work or stay in South Africa. The Departments core functions are:

Civic Service:

•  Maintaining the National Population Register (NPR)
• Managing the birth, mar...
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  Civic Services Clerk KwaZulu-Natal (15x)

  • Job Type Full Time
  • Qualification Bachelors , Higher National Certificate , National Certificate
  • Experience
  • Location KwaZulu-Natal
  • City Constantia , Durban , Pietermaritzburg , Pinetown
  • Job Field Administration / Secretarial 

  Location & Reference:

  • KwaZulu-Natal: Medium Office: Vryheid Ref No: HRMC 7/24/2ah (X1 Post)
  • KwaZulu-Natal: Large Office: Ulundi Ref No: HRMC 7/24/2ai (X1 Post)
  • KwaZulu-Natal: Medium Office: Nqutu Ref No: HRMC 7/24/2aj (X1 Post)
  • KwaZulu-Natal: Medium Office: Hluhluwe Ref No: HRMC 7/24/2ak (X1 Post)
  • KwaZulu-Natal: Medium Office: Mtubatuba Ref No: HRMC 7/24/2al (X1 Post)
  • KwaZulu-Natal: Medium Office: Stanger Ref No: HRMC 7/24/2am (X1 Post)
  • KwaZulu-Natal: Medium Office: Eshowe Ref No: HRMC 7/24/2an (X1 Post)
  • KwaZulu-Natal: Medium Office: Estcourt Ref No: HRMC 7/24/2ao (X1 Post)
  • KwaZulu-Natal: Large Office: Ugu Ref No: HRMC 7/24/2ap (X1 Post)
  • KwaZulu-Natal: Medium Office: Kokstad Ref No: HRMC 7/24/2aq (X1 Post)
  • KwaZulu-Natal: Medium Office: Umsinga Ref No: HRMC 7/24/2ar (X1 Post)
  • KwaZulu-Natal: Large Office: Ethekwini Ref No: HRMC 7/24/2as (X2 Posts)
  • KwaZulu-Natal: Large Office: Umgungundlovu Ref No: HRMC 7/24/2at (X1Post)
  • KwaZulu-Natal: PSP: Harding Ref No: HRMC 7/24/2au (X1 Post)

  REQUIREMENTS : 

  • An undergraduate qualification in Public Management / Public Administration / Human Resources at NQF level 6, as recognised by SAQA. 
  • Basic understanding of Civic Service operations. Sound knowledge of the Batho Pele Principles. 

  Required skills and competencies: 

  • Basic Computer literacy, 
  • Interpersonal skills, 
  • Written and verbal communication skills, 
  • Client orientation and customer focus, 
  • Attention to detail.

  DUTIES :
  The successful candidate will be responsible for the following specific tasks:

  • Process Civic Services applications and issuing of documents in line with procedures and to provide administrative support in the office (application of
  • Identity Document, Registration of Births, Marriages and Deaths, Late Registration, Rectification and Amendment of particulars and issuing
  • citizenship documents). 
  • Operate the live capture. Verify, validate and capture client information on system, fingerprints, scan client supporting documents online. 
  • Examine processed fingerprints and evaluate their validity for entry into the automated fingerprint identification system. 
  • Receive, scan and file
  • smartcards upon receipt at the office. Process collections of ID smart cards to clients

  Method of Application

  APPLICATIONS :

  • Applications must be sent to the correct DHA address specified at the below; OR
  • Submitted on the following the link: https://[email protected]. Search opportunity name per Province and town, e.g. mobile officer or civic services clerk. Applicants who do not have access to the internet may submit their applications to the nearest Regional Offices of the Department of Employment and Labour (Labour Centres); Enquiry related to the system: [email protected] and enquiries related to the work opportunities: [email protected] (082 886 9627) and [email protected] (076 983 8905) as well as Call Centre for system enquiries 086 010 1018.

  ENQUIRIES : 

  • Eastern Cape: Mr S Mapukata, Tel No: (043) 604 6418
  • Free State: Mr C Mgwadleka, Tel No: (051) 410 3912
  • Gauteng: Mr P Mlangeni, Tel No: (011) 242 9039
  • KwaZulu-Natal: Ms N Tshezi, Tel No: (033) 845 5003
  • Limpopo: Mr J Kgole, Tel No: (015) 287 2802
  • Mpumalanga: Ms N Dlangisa, Tel No: (013) 752 2504
  • Northern Cape: Ms S Botha, Tel No: (053) 807 6700
  • North West: Ms M Seleke, Tel No: (018) 397 9904
  • Western Cape: Mr M Pienaar, Tel (021) 488 1409

  APPLICATIONS : 
  Quoting the relevant reference number, direct your application to:
   The Department of Home Affairs Office as follows:-
  Eastern Cape:

  • Postal Address: Private Bag 7413, King Williams Town, 5600
  • Physical address: 11 Hargreaves Avenue, King William’s Town, 5600

  Free State:

  • Postal Address: Postal address: P.O Box 12262 Brandhof 9324
  • Physical Address: 40 Victoria Street Willows Bloemfontein 9301

  Gauteng:

  • Postal Address: Private Bag X108, Braamfontein, 2017,
  • Physical Address: 3rd Floor, Mineralia Building, Cnr De Beer and De Korte Street, Braamfontein, 2017

  KwaZulu-Natal:

  • Postal Address: Private Bag X 09, Pietermaritzburg 3209
  • Physical address: 181 Church Street, Pietermaritzburg 3209

  Limpopo:

  • Postal Address: Private Bag X 9517, Polokwane, 0700
  • Physical Address: 89 Biccard Street, Polokwane, 0699

  Mpumalanga:

  • Postal Address: Private Bag X11264, Nelspruit, 1200,
  • Physical Address: 29 Bester Street, Nelspruit, 1200

  Northern Cape:

  • Postal Address: Private Bag X 6073, Kimberley 8300
  • Physical Address: Quantum Leap Building, 69 Du Toitspan Road, Kimberley, 8300

  North West:

  • Postal Address: Private Bag X 119, Mmabatho, 2735,
  • Physical Address: Cnr Sheppard and Carrington Street, Mafikeng, 2745

  Western Cape:

  •  Postal Address: Private Bag X 9103, Cape Town, 8000
  •  Physical Address: 4th Floor FairCape Building, 56 Barrack Street, Cape Town, 8000

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