Claims Relationship Manager - Pretoria at Bryte Insurance Company Limited

Key Tasks & Accountabilities

• Salvage management processes and relevant legislation.
• People Management processes and policies, including end-to-end performance management.
• Understanding of Basic Conditions of Employment Act and Labour Relations Act.
• Knowledge of claims operations.
• Understanding of processes and impact on the business.
• Ability to manage budget control costs.
• Ability to interact at different levels.
• Clear understanding of Bryte’s Claims handling strategy and implementation thereof.
• Advanced knowledge of Management Principles.
• Understanding of Change Management Principles.
• Understanding of key claims operational and financial metrics.
• Understanding and knowledge of regulatory bodies and principles relating to Short-Term Insurance

Qualifications & Experience

• Grade 12 Matric, NQF Level 6 (B-Degree)
• 3-5 years of working within claims operations or customer role (CRM)
• Associate of the Insurance Institute of South Africa (AIISA) FIISA
• Salvage management processes and relevant legislation.
• People Management processes and policies, including end-to-end performance management.
• Understanding of Basic Conditions of Employment Act and Labour Relations Act.
• Knowledge of claims operations.
• Understanding of processes and impact on the business.
• Ability to manage budget control costs.
• Ability to interact at different levels.
• Clear understanding of Bryte’s Claims handling strategy and implementation thereof.
• Advanced knowledge of Management Principles.
• Understanding of Change Management Principles.
• Understanding of key claims operational and financial metrics.
• Understanding and knowledge of regulatory bodies and principles relating to Short-Term Insurance.