Client Engagement Coordinator 1 at Hatch

• The Client Action Team (CAT) is looking to add a junior level Client Engagement Coordinator to join the team in Johannesburg. The Client Engagement Coordinator will come with at least 3 years prior work history and will use their experience to help Client Engagement Directors on key Hatch pursuits. 

Accordingly, day-to-day job responsibilities will be determined by the needs and workload of the team, but will likely include: 

• Leverage client-focused thinking to develop visual messaging for pursuit materials, including presentations, proposal documents, and leave behinds 
• Create and source and various pursuit material graphics, including images and organizational charts 
• Contribute and coordinate in strategy development meetings, including win strategy and presentation preparation* 
• Support delivery of Client Action Team trainings, including event planning and providing onsite support*  
• Manage and maintain Client Action Team intranet pages and assets 
• Review and forward internal client support service requests to appropriate team member(s) 
• Execute ad hoc Client Action Team member requests. 
• *Travel may be required 

Qualifications 

• This person will have visibility working in Johannesburg with Business Unit leads, Managing Directors, and sometimes Executives. The successful candidate must present well, demonstrate business maturity, and the ability to understand and maintain confidential information. 

In addition, the candidate should have: 

• Post-secondary degree/certificate in Communications, Design, Marketing, Business or relevant field 
• Experience with the following office and design tools: InDesign, PowerPoint, Photoshop, Illustrator, Word, and Excel 
• Strong work ethic and proven ability to manage diverse workload under pressure 
• Excellent written and verbal communication skills 
• Commitment to quality work products with high attention to detail 
• Critical and analytical thinking skills that can be applied to a variety of scenarios 
• Ability to problem solve and take ownership of results 
• Capacity to work well in both in-person and online environments with global CAT members