Client Operations Coordinator at Publicis Groupe

The Role 

• We are looking for a highly detail-oriented and commercially minded Client Operations Coordinator to support the financial and operational delivery of key client workstreams. This is a highly administrative, process-driven and client-facing role, suited to someone who thrives on accuracy, structure and accountability. You will act as the operational and financial backbone of the account, ensuring all supplier, cost and billing processes are managed seamlessly.

Responsibilities

Key Responsibilities 

• Supplier & Cost Management: Manage supplier costings, issue POs, liaise with suppliers, and chase invoices. 
• Financial Tracking & Reconciliation: Maintain accurate trackers, reconcile costs against budgets, and resolve discrepancies. 
• Billing & Commercial Accuracy: Raise accurate client billings and ensure alignment with approved costs. 
• Finance Coordination: Work closely with finance to ensure suppliers are paid on time and queries are resolved. 
• Client Liaison: Manage day-to-day client communication directly related to supplier costs and payments and subscription renewal. 
• Subscription Management: Track renewals, ensure timely communication, and manage accurate billing. 

Qualifications

Experience & Skills 

• 2–5 years experience in operations, finance or administrative environment 
• Strong Excel / spreadsheet capability 
• Financial acumen (costing, invoicing, reconciliation) 
• Experience working with suppliers and finance teams 
• Ability to learn new systems and processes