Latest Jobs at Publicis Groupe

• We are looking for a Cape Town based strategist who champions a modern approach to connected experiences, customer ecosystems, and integrated communications powered by insight, technology, data, creativity, and human understanding.

This role requires someone who can contribute across:

• digital and integrated strategy,
• commerce and customer experience thinking,
• connected communications planning,
• research and insight generation,
• presentation development,
• reporting interpretation,
• and ecosystem thinking.

The successful candidate will work closely with senior strategy leadership across retained client business and new business opportunities, helping shape work that sits at the intersection of technology, creativity, commerce, culture, data, and human behaviour.

You should be comfortable navigating fast-paced environments, managing multiple workstreams simultaneously, and collaborating across cross-functional teams.
Responsibilities

What you’ll do:

• Support and contribute to the development of integrated digital, commerce, CX, communications, and customer experience strategies.
• Contribute to strategic thinking across client business, transformation initiatives, and new business opportunities.
• Conduct audience, category, competitor, cultural, behavioural, and platform research to uncover actionable insights.
• Translate research, cultural signals, behavioural insights, and data into actionable strategic recommendations and presentation-ready storytelling.
• Support the creation of pitch responses, strategic presentations, workshop outputs, and client-facing documentation.
• Assist in developing connected ecosystem frameworks and experience thinking across digital touchpoints.
• Bring modern integrated marketing and customer experience thinking into strategic outputs across channels and platforms.
• Contribute to internal thought leadership, innovation initiatives, and capability development.
• Leverage AI and emerging technologies responsibly to improve workflow efficiency, synthesis, and strategic exploration.
• Form collaborative relationships across agency capabilities, partner teams, and third parties where required.

Qualifications

• This role requires a strong strategic foundation (5 -6 years’ experience), combined with the ability to navigate fast-moving integrated environments and contribute meaningfully across multiple workstreams simultaneously.
• 5 years’ experience in digital strategy, integrated strategy, communications planning, commerce strategy, customer experience strategy, social strategy, or integrated marketing

Previous agency experience preferred

• Strong understanding of digital ecosystems, platform behaviour, commerce, customer experience, and integrated marketing environments
• Proven ability to contribute to strategic development across digital campaigns, commerce, content, customer experience, social, and integrated communications workstreams
• Comfortable conducting multi-faceted research and distilling key insights into actionable strategic thinking
• Strong analytical and strategic thinker with the ability to balance data, creativity, and human behaviour
• Strong presentation development, synthesis, and storytelling skills
• Excellent written and verbal communication ability
• Comfortable interpreting data, audience insights, behavioural signals, and performance reporting
• Able to work collaboratively across strategy, creative, media, social, data, commerce, and technology teams
• Strong communicator and presenter with the ability to articulate strategic thinking clearly and confidently
• Naturally curious about culture, consumer behaviour, technology, commerce, and emerging digital trends
• Ability to manage multiple priorities within fast-paced environments
• Familiarity with prompt-based interaction and commonly used generative AI tools (e.g., ChatGPT, Gemini, Claude, Midjourney, Perplexity) is advantageous

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• The Production Operations Manager is responsible for ensuring the effective, efficient, and profitable day‑to‑day running of production operations. The role translates operational strategy into executable workflows by managing resources, capacity, processes, tools, and delivery governance across the Production Practice.
• This is a non‑client‑facing role that partners closely with the Production Operations Director and production leadership to enable high‑quality output, operational consistency, cost discipline, and scalable growth—without compromising craft or delivery excellence.

Responsibilities

Operational Delivery & Efficiency

• Own and manage day‑to‑day production operations to ensure work moves smoothly, predictably, and efficiently across teams.
• Implement and enforce standardised production workflows, ways of working, and operating rhythms.
• Identify operational bottlenecks and proactively drive continuous improvement initiatives to reduce friction, cost, and rework.

Financial and Commercial Enablement

• Work with Resource Managers to cross-check planning and allocation to ensure optimal utilisation across permanent, FTC, and freelance resources, minimising overtime, burn and underutilisation.
• Balance workloads across projects, teams, and disciplines to meet delivery timelines and commercial targets.
• Partner with Resource Coordinators, Client Management and Producer roles to resolve conflicts, manage peaks, and reduce dependency on reactive resourcing.
• Review recons and approve job closures once work has been delivered and billed correctly.
• Manage freelancer resourcing in partnership with HR and Finance, including rate validation, hours tracking, and compliance.

Production Planning & Timelines

• Ensure production timelines, delivery plans, and dependencies are visible, realistic, and actively managed.
• Support leadership in forecasting capacity and aligning demand with available resources.
• Ensure work is scheduled and delivered within agreed scope, timelines, and operational constraints, forecasting and escalating issues for resolution early.

Governance, Risk & Compliance

• Run and embed operational governance including reporting cadence, delivery checkpoints, and risk management processes.
• Ensure compliance with industry standards, internal controls, and production governance requirements.
• Flag and mitigate risks that may impact delivery, cost, or quality, escalating where required.

Tools, Data & Reporting

• Drive consistent adoption and correct usage of production and operations tools to ensure reliable data and reporting.
• Maintain data integrity across resourcing, delivery tracking, and operational reporting.
• Produce regular operational insights to support decision‑making around capacity, efficiency, and performance.

Stakeholder & Team Enablement

• Act as a key operational partner to Production Leads, Project Managers, and Functional Heads.
• Enable cross‑departmental collaboration by aligning processes, expectations, and delivery rhythms.
• Support the development and upskilling of junior operations and resource team members, fostering an accountable and improvement‑driven culture.

Qualifications

• Bachelor’s degree in Operations Management, Business Administration, Project Management, or a related field.
• 5–8+ years’ experience in operations, production management, or delivery roles within a fast‑paced production or agency environment.
• Proven experience managing resources, operational workflows, and delivery governance.
• Strong analytical, organisational, and problem‑solving skills.

Additional information

Key Competencies

• Operational excellence and process orientation
• Resource and capacity planning
• Commercial and cost awareness
• Stakeholder management and collaboration
• Data‑driven decision‑making
• Calm execution in high‑volume environments

Key Outcomes & Measures of Success

• Efficient and predictable production delivery
• Optimised resource utilisation and reduced delivery cost
• Improved operational consistency and governance adherence
• High adoption of tools, processes, and reporting standards
• Strong collaboration between production, project, and operations teams

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Overview

• We are seeking a meticulous and tech-savvy Asset Librarian to join our creative team. The ideal candidate will manage our digital asset management (DAM) system, ensuring smooth operations in the organization, retrieval, and distribution of digital media assets. The Asset Librarian will be responsible for maintaining the integrity of our rich library of visual and video assets and will work closely with various departments to support their asset needs.

Responsibilities

Digital Asset Management:

• Manage and operate our DAM platform to ensure efficient storage and retrieval of digital assets.
• Perform regular audits to ensure all assets are correctly uploaded, tagged, and categorized.
• Ensure compliance with established naming conventions, file types, and file size requirements.
• Oversee both the upload and download processes for visual and video assets, maintaining quality control and consistency.\

Compliance and Standards:

• Assess files to ensure adherence to organizational standards and protocols.
• Identify and correct non-compliant assets to maintain high standards of digital organization.

Asset Retrieval and Distribution:

• Facilitate the effective searching and retrieval of assets for the studio team and other departments.
• Respond efficiently to requests for specific visuals and file types, ensuring timely delivery of necessary files.

Collaboration and Communication:

• Work closely with creative, marketing, and production teams to understand their digital asset needs.
• Provide training and support to team members on the use of the DAM platform as needed.

Continuous Improvement:

• Evaluate current digital asset management processes and recommend enhancements for improved efficiency.
• Stay updated on trends in DAM technology and best practices to maintain an innovative and user-friendly system.

Qualifications

• Matric/Equivalent 
• Tertiary qualification would be advantageous

Minimum Requirements

• 3–5 years’ experience working with Digital Asset Management (DAM) systems or similar digital content platforms
• Solid understanding of digital file formats, naming conventions, metadata tagging, and file size optimisation
• Strong organisational skills with the ability to manage and maintain large volumes of digital assets accurately
• High level of attention to detail, ensuring consistency, quality control, and adherence to standards
• Demonstrated ability to audit, categorise, and maintain structured digital libraries
• Strong problem-solving skills with the ability to work independently and proactively improve processes
• Effective communication and collaboration skills, with experience working cross-functionally (e.g. creative, marketing, production teams)
• Working knowledge of metadata standards and best practices in digital asset management

Advantageous / Nice to Have

• Experience within a media, advertising, or creative studio environment
• Familiarity with content management systems (CMS) and cloud-based storage solutions
• Basic understanding of copyright, licensing, and usage rights related to digital assets

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Overview

• The Mid‑Level Resource Manager (Traffic Manager) supports the effective day‑to‑day trafficking, scheduling, and coordination of production work flowing through the studio. The role focuses on executing and maintaining accurate resourcing, timelines, and delivery information, ensuring that work progresses smoothly within agreed scopes, timelines, and processes.
• This is a non‑client‑facing execution role that supports the Operations Manager by maintaining operational accuracy, visibility, and discipline across active jobs, enabling the studio to deliver high‑quality work predictably and efficiently.

Responsibilities

Resource Scheduling & Traffic

• Support resource planning and traffic management across production work assigned to the studio.
• Review briefs for completeness (deliverables, timelines, budgets) and flag gaps or risks to the Operations Manager.
• Schedule resources against approved work based on availability and guidance provided.
• Maintain up‑to‑date visibility of workloads, priorities, and deadlines within assigned streams.

Delivery Coordination & Workflow Execution

• Coordinate the movement of jobs through the studio in line with agreed production workflows.
• Update and maintain job timelines, milestones, and delivery status.
• Monitor progress daily and flag delays, risks, or blockages early.
• Support daily delivery rituals (e.g. stand-up meetings) by ensuring accurate task lists and priorities.

Operational Tools & Data Accuracy

• Maintain delivery dashboards, traffic systems, and planning tools accurately.
• Support timesheet validation and tracking prior to Operations Manager approval.

Process Adherence & Compliance

• Follow and reinforce established production processes and operational controls.
• Identify deviations from process and escalate for resolution.
• Support compliance with operational requirements such as timesheets, leave planning, and approvals.

Collaboration & Operational Support

• Work closely with Creative, Client Service, and Delivery teams to support smooth day‑to‑day delivery.
• Provide timely updates on job status to internal stakeholders.
• Support inter‑agency resourcing requests as directed, ensuring accurate tracking.
• Act as a reliable operational support during peak delivery periods.

Accountability & Decision‑Making

• Accountable for: accuracy and completeness of resource bookings, schedules, and delivery data.
• Decision‑making: executes within clearly defined processes and escalates decisions outside mandate.
• Escalation: delivery, capacity, or scope risks are escalated to the Senior Resource Manager.

Qualifications

• Degree or equivalent tertiary qualification.
• Project Management or SCRUM exposure advantageous.

Experience

• 3–5 years’ experience in a traffic, resource coordination, or delivery support role within an agency or production environment.
• Experience supporting multiple concurrent projects and studio workflows.
• Exposure to digital, social, and production delivery processes.
   

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The Role 

• We are looking for a highly detail-oriented and commercially minded Client Operations Coordinator to support the financial and operational delivery of key client workstreams. This is a highly administrative, process-driven and client-facing role, suited to someone who thrives on accuracy, structure and accountability. You will act as the operational and financial backbone of the account, ensuring all supplier, cost and billing processes are managed seamlessly.

Responsibilities

Key Responsibilities 

• Supplier & Cost Management: Manage supplier costings, issue POs, liaise with suppliers, and chase invoices. 
• Financial Tracking & Reconciliation: Maintain accurate trackers, reconcile costs against budgets, and resolve discrepancies. 
• Billing & Commercial Accuracy: Raise accurate client billings and ensure alignment with approved costs. 
• Finance Coordination: Work closely with finance to ensure suppliers are paid on time and queries are resolved. 
• Client Liaison: Manage day-to-day client communication directly related to supplier costs and payments and subscription renewal. 
• Subscription Management: Track renewals, ensure timely communication, and manage accurate billing. 

Qualifications

Experience & Skills 

• 2–5 years experience in operations, finance or administrative environment 
• Strong Excel / spreadsheet capability 
• Financial acumen (costing, invoicing, reconciliation) 
• Experience working with suppliers and finance teams 
• Ability to learn new systems and processes