Client Service Representative at FNB South Africa April, 2026

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- Client Service Representative at FNB South Africa
- View Jobs in Banking / Financial Services / View Jobs at FNB South Africa
Posted: Apr 20, 2026

Deadline: May 3, 2026
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In 1998 Rand Merchant Bank Holdings and the financial services interests (First National Bank of Southern Africa Limited "FNB"? and Southern Life Limited) of Anglo-American were merged to form FirstRand Limited. FNB became a wholly owned subsidiary of FirstRand and currently trades as a division of FirstRand Bank Limited. FNB provides personal, ...
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Client Service Representative
- Job Type Full Time
- Qualification Bachelors , National Certificate (NCV)
- Experience 3 years
- Location Gauteng
- Job Field Customer Care, Success and Service , Sales and Business Development
Job Description
- To deliver exceptional customer service by promptly assisting clients, accurately identifying their needs, and efficiently processing requests to ensure a seamless and positive experience.
Are you someone who has:
- Deceased reporting experience
- Knowledge of wills and Estates
- Call Centre Experience
- Excellent Microsoft office skills
- Hogan experience
- Platform chat background advantageous
- Deliver exceptional service that exceeds customers' expectations through proactive, innovative and appropriate solutions
- Provision of an efficient administration service through careful and timeous planning, reporting, and updating of all related information
- Manage own development to increase own competencies
- Deliver individual results through personal effort and skill.
- Build and maintain strong relationships with our internal and external stakeholders
You will be an ideal candidate if you:
- Have a relevant NDIP/ Degree
- Minimum of 3 years’ Call Centre experience
- Ideally 2 years of Platform chat experience
End Date: April 26, 2026
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Method of Application

Interested and qualified? Go to FNB South Africa on firstrand.wd3.myworkdayjobs.com to apply

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Client Service Representative at FNB South Africa

Client Service Representative

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