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  • Posted: Apr 20, 2026
    Deadline: May 3, 2026
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  • First National Bank (FNB) South Africa offers dynamic career paths, structured graduate development programs, and continuous on-the-job learning across banking, data science, IT, and client advisory roles

     

    Client Service Representative

    Job Description

    • To deliver exceptional customer service by promptly assisting clients, accurately identifying their needs, and efficiently processing requests to ensure a seamless and positive experience.

    Are you someone who has:

    • Deceased reporting experience
    • Knowledge of wills and Estates
    • Call Centre Experience
    • Excellent Microsoft office skills
    • Hogan experience
    • Platform chat background advantageous
    • Deliver exceptional service that exceeds customers' expectations through proactive, innovative and appropriate solutions
    • Provision of an efficient administration service through careful and timeous planning, reporting, and updating of all related information
    • Manage own development to increase own competencies
    • Deliver individual results through personal effort and skill.
    • Build and maintain strong relationships with our internal and external stakeholders

    You will be an ideal candidate if you:

    • Have a relevant NDIP/ Degree
    • Minimum of 3 years’ Call Centre experience
    • Ideally 2 years of Platform chat experience

    End Date: April 26, 2026

    Tailor your CV for free

    Method of Application

    Interested and qualified? Go to FNB South Africa on firstrand.wd3.myworkdayjobs.com to apply

    Build your CV for free. Download in different templates.

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