Coach Mpilo Squad Leader at BroadReach

Purpose of the position

• Provide oversight of expert patient support and real-life examples of the ability to lead a normal life to men living with HIV if they get onto and adhere to ARV treatment within a sub-district cluster.
• Squad Leaders support coaches to provide patient-centred, community-based support to male clients that require intensified counselling, one-on-one education and follow-up, to navigate them successfully through to self-sufficient management of their illness.  They support coaches to provide peer-based, experiential-based support and counselling inclusive of treatment adherence counselling, encouragement and support to honour clinical appointments for initiation or follow up, and provide assistance to address multiple psychosocial and/or health related needs.

Key Accountabilities

• Support the identification and recruitment of up to 20 coaches from the community in the identified areas based on the criteria as outlined in the Coach Mpilo role description
• Provide training in groups and mentorship to the coaches utilising the Coach Mpilo curriculum and relevant case management material, as well as training on the reporting required
• Ensure that every Coach has marketing materials and the tools required to function
• Facilitate the introduction of new coaches to the facility(ies) in their catchment area
• Support coaches to collaborate effectively with the facility(ies) in their catchment area to recruit and retain the required number of men as a minimum; and to ensure the timeous submission of information to relevant clinic staff by Coaches
• Be available to provide support and advice to the coach, stepping in to assist if a coach cannot find a solution to a player’s challenge
• Receive, monitor and analyze Coach feedback on a weekly basis; Problem solve issues raised by Coaches and if unable to solve escalate to Project Manager or Implementation partner if necessary
• Monitor the performance of the coaches; collecting relevant information on a weekly basis.
• Collate and compile ‘Coach Mpilo update reports’ and send to the PHC Area Manager and the National Technical Advisor responsible for Finding and Engaging Men
• Conduct supervision sessions with each Coach every 2 weeks.
• Build a database of challenges and solutions based on discussions with coaches and other Squad Leaders

Qualifications
Essential qualifications  

• Matric or Higher educational qualification
• Proven comfort with disclosing positive HIV status.  Must have long-term treatment success and been on treatment for at least 12 months with viral suppression

Desirable qualifications  

• Lay counsellor certificate
• Knowledge of basic HIV and HIV counselling experience
• Experience & skills
• Non-negotiable: In-depth experience in managing coaches in the Coach Mpilo programme with oversight for a minimum of 500 MLHIV
• Proven administrative experience
• Good writing and proven reporting skills
• Experience working closely within communities with a good understanding of the nuances linked to successful roll-out of community initiatives
• Experience working with HIV and Men’s health issues
• Personal qualities & Behavioural competencies
• Proven leadership abilities, self-starting and problem-solving capabilities
• Communicates well and builds relationships with team members, facility and sub-district staff built on trust and confidentiality
• Can persuade, convince and inspire others to take action
• Maintains confidentiality
• Has a customer centric mindset

 Capabilities

• Winning, Enabling and Delivery of Projects
• Opportunity Development, Capture Management, Proposal Development, Organized, Disciplined, Analytical
• People Leadership/Self Leadership
• Selections, Development, Delegation, Example, Self-Confidence, Independently responsible, Curiosity, Change Management
• Strategic and Holistic Decision Making
• Governance and legal awareness, Financial acumen, Risk management, Strategic perspective

Relationship Management

• Institutional Representations, Taking the long view, Building common ground, Mutual respect, Responsiveness, Standing for the other, Engagement