Collections Team Lead (JB3984) at Educor Holdings

Educational Requirements:

• Grade 12
• Min 3 years’ experience as a team leader in collections at an EDC  , or Retail or previously worked for a bank
• Between 6months - 1 Year min exposure to Excalibur
• Computer proficiency: MS Outlook MS Word, MS Excel and internet explorer
• To provide supportive and motivational environment for collections clerks to achieve their targets
• Supervision of collections Agents and ensuring direct reporting lines are trained and working efficiently
• Ensure productivity targets are achieved
• Staff supervision
• Manage the daily operations of agents including productivity and rand value