Commercial Catering Equipment Technician at BCE Foodservice Equipment

Overall purpose of the job:

• To produce the required labour hours through maintenance and repair work, in accordance with the Company quality and efficiency standards.

Duties and responsibilities will include, but will not be limited to:

• Repair or replace broken or malfunctioning components of machinery or equipment.
• Disassemble machinery or equipment to remove parts and make repairs.
• Observe and test the operation of machinery or equipment and diagnose malfunctions, using voltmeters and other testing devices.
• Reassemble equipment after completion of inspections, testing, or repairs.
• Clean, lubricate, or adjust parts, equipment, or machinery.
• Examine parts for defects, such as breakage or excessive wear.
• Test newly repaired machinery or equipment to verify the adequacy of repairs.
• Provide comprehensive and accurate reports on diagnosis, assessment of component/part, failures, observations, actions, and recommendations.
• Record parts or materials used and order or requisition new parts or materials as necessary.
• Ensure excellence in customer service delivery through meticulously following procedures/processes.
• Ensure the correct documentation is in place and accurately completed before repairs are done.
• Work standby and overtime, when required to do so.
• Ensure that all OHS procedures are followed and that all tools and equipment is handled with proficiency and with the necessary respect

Minimum Requirements:

• Grade 12
• N6 Technical qualification
• Trade tested refrigeration qualification
• Technical (workshop and repairs) experience of 2-3 years which includes repairs, assembly of equipment, quotations on parts and the likes – highly beneficial.

Skills:

• To perform repairs and installations of equipment and refrigeration
• Technical repairs skills including refrigeration repairs
• Excellent communication skills on all levels (speak, read, and write)
• Ability to manage customer’s expectations
• Problem solving skills
• Team player
• PC literate (SAP, Excel, Word, e-mail)

Knowledge:

• Knowledge of customer services
• Repair, testing and quoting on products received
• Maintaining of all tools and equipment