Commercial Executive: Health at Clicks Group

Job Purpose

• To develop and lead the execution of the commercial healthcare strategy in order to drive sustainable growth, improve competitive advantage and increase market share through sales growth, margin optimisation and innovation, while ensuring regulatory compliance and strengthening the customer value proposition through affordability, access and availability in line with overall business objectives.

Role Overview

• The Commercial Executive: Health is accountable for the commercial performance, strategic positioning and governance of all health-related categories across the business, encompassing frontshop health categories and scheduled medicines. The role integrates commercial leadership, regulatory assurance, supplier strategy, financial planning, marketing input and omnichannel execution to deliver sustainable growth, while ensuring full alignment with relevant regulatory and professional pharmacy standards.
• Success in the role depends on balancing sales growth, margin optimisation and innovation with strict compliance requirements, strong supplier partnerships and a compelling customer health value proposition.

Key Accountabilities

• To deliver sales, margin and overall financial results for Commercial Health in line with approved budgets and strategic objectives.
• To develop and execute category strategies across frontshop health and scheduled medicines to support sustainable and competitive growth.
• To lead strategic supplier negotiations, including joint business plans, co-operative funding, M&T agreements and value added services
• To oversee pricing, promotional frameworks, and preferred product or formulary strategies in line with regulatory requirements
• To drive market share growth through range optimisation, innovation and disciplined commercial execution
• To ensure stock availability and supply continuity across all suppliers, mitigating shortage and disruption risks
• To provide commercial input into marketing and omnichannel execution to enhance customer engagement and accessibility
• To champion adherence to the Medicines and Related Substances Act, SAPC regulations and other relevant legislation
• To build strong cross-functional partnerships with internal teams including Supply Chain, Marketing, OMNI,  Finance, Store and Pharmacy Operations and HR.

Minimum requirements

Functional Expertise

• Deep understanding of retail pharmacy and frontshop health operating models
• Expertise in category management, supplier negotiation and portfolio governance
• Financial planning and margin optimisation within regulated commercial environments
• Knowledge of scheduled medicines regulation and pricing frameworks
• Understanding of consumer health trends, customer behaviour and omnichannel retailing

Skills and Attributes

• Strategic and commercial thinking with strong results orientation and the ability to anticipate market shifts.
• Proven trading capability and sound commercial judgement.
• Influencing and relationship building with internal teams, suppliers and other relevant stakeholders.
• Ability to leverage technology, analytics, and emerging platforms to enable faster, smarter decisions.
• Creativity and innovation in developing new approaches for affordability, customer engagement, and operational efficiency.
• Verbal and written communication with ability to present clear, actionable insights and negotiate effectively.
• Attention to detail and bias for action in a fast‑paced, highly competitive environment.
• Authentic and principled leadership with authority, ownership, and a collaborative approach that inspires confidence.
• Adaptability and sound judgment to navigate regulatory complexity, competitive pressure and dynamic market conditions.
• Tenacity, resilience and follow‑through under sustained pressure and ambiguity.

Minimum Requirements

• Bachelor’s degree essential; MBA or postgraduate qualification desirable.
• 10 years plus senior management experience in retail, FMCG or pharmaceutical environments with demonstrable commercial results.
• Proven track record in delivering sales growth, margin improvement, market share growth and supplier negotiations.
• Track record of authority, ownership, and leading teams under tough conditions.

Competencies

• Formulating Strategies and Concepts
• Entrepreneurial and Commercial Thinking
• Analysing
• Leading and Supervising
• Planning and Organizing
• Persuading and Influencing
• Delivering Results and Meeting Customer Expectations

Apply by: 2 April 2026