Communication Officer REF NO: CSP/07/2024 at Civilian Secretariat for Police Service

REQUIREMENTS:

• National Diploma or Bachelor’s Degree in Communication, Journalism, Graphics Design/Development, or equivalent qualification.
• Minimum 1 year of relevant experience in a communication field.
• Knowledge of graphic design.
• Proficiency in Adobe Creative Suite (InDesign, Photoshop, Illustrator, Premier Pro) for producing communication products.
• Knowledge of digital media and photography.
• Understanding of relevant legislation, policies, prescripts, guidelines, standards, procedures, and best practices.
• Awareness of global, regional, and local political, economic, and social affairs impacting the South African Police Services.
• Experience in events management.
• Computer competency (MS Word, Excel, Outlook, PowerPoint, and emails).
• Communication skills (Written and Verbal), facilitation, and report writing skills.
• Planning and organizing skills.
• Problem-solving and decision-making abilities.
• Strong interpersonal relations, sound organizing, and project management skills.
• Proficiency in communication and information management, customer focus, and responsiveness.
• Ability to work long hours.
• Confidentiality, high reliability, confidence, and independence.
• Integrity, honesty, and the ability to work under pressure.
• Ability to act with tact and discretion.
• Valid driver’s license.

DUTIES:

• Facilitate and enhance communication services.
• Design products for awareness campaigns and implement communication campaigns and products.
• Design and roll out above-the-line communication campaigns and products in collaboration with relevant stakeholders (e.g., programmes, izimbizos, and facilities).
• Provide graphic design, photographic, and video services.
• Design promotional displays, marketing brochures, packaging products, animations, logos, and layouts for products and services.
• Plan, analyze, and design visual solutions to communication problems.
• Review and check designs to avoid errors before final printing.
• Take and edit photos and videos for departmental publications.
• Manage the department's digital library (pictures and videos).
• Facilitate departmental media events and functions.
• Oversee departmental social media accounts (Facebook, Twitter, YouTube, Instagram) and implement social media strategies aligned with the departmental corporate identity manual.
• Conduct research on current social media standards, trends, and audience preferences.
• Edit, publish, and share engaging content on social media platforms.
• Monitor departmental social media and respond accordingly.
• Stay updated with current technologies, trends, and design tools related to social media.
• Enhance departmental identity and brand.
• Develop branding initiatives and establish and maintain the department's image.
• Implement new features to promote brand awareness.
• Promote departmental programs in line with the CSPS calendar.
• Write news diaries of events to support internal publications.
• Issue internal communication publications.