Consultant: Health & Wellness - Fixed Term Contract (10587) at The South African Revenue Service (SARS)

Job Purpose

• Implement and evaluate the Wellness Programme which is work-site based, assist in the identification and resolution of productivity problems associated with SARS employees.

Education and Experience

• Bachelor’s degree / Advanced Diploma in Social work / Honours in Psychology/Human Resources Management & Development and 3-5 years’ experience in the EAP and Wellness environment and Human Resource Business Partnering of which 2 - 3 years at technically skilled level.

Minimum Qualification & Experience Required

• Senior Certificate (NQF 4) with 10 years' experience in an EAP and Wellness environment, and Human Resource Business Partnering of which 2 - 3 years at a technically skilled level.

Job Outputs:

Process

• Ensure all prioritised programmes are resourced, delivered, risks and issues managed within set plans, budgets, timelines and programme governance.
• Influence industry and organisational trends and practices aligned to the organisational strategic objectives.
• Plan for and set clear priorities and measurable milestones that will deliver on the organisational strategic objectives.
• Provide support to employees and managers in the management of health and wellness issues.
• Produce and update the health risk matrix for usage in addressing health and wellness related policy matters in the organisation.
• Ensure integrated case management of internal clients.
• Execute specialist input through investigation and opportunities within the product process including risk concern.
• Correctly apply policies, practices, standards, procedures and legislation in the delivery of work outputs.
• Draw on own knowledge and experience to diagnose symptoms, causes and possible effects in order to solve emerging problems.
• Initiate process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change.
• Plan for value-added process improvements, initiatives and services to deliver on operational strategy and objectives.
• Accumulate information to report on work progress and use for decision making purposes and the identification of improvement opportunities.
• Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
• Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
• Provide specialist input through the investigation of opportunities for operational and process, product and risk optimisation.

Governance

• Ensure that completed work adhere to relevant policies, procedures, governance and legislative requirements and report on deviations and discrepancies.
• Implement and provide input into the development of governance, compliance, integrity and ethics processes within area of specialisation.

People

• Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.
• Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job.

Finance

Client

• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.

Behavioural competencies

• Accountability (V)
• Analytical Thinking
• Attention to Detail
• Commitment to continuous learning
• Conceptual Ability
• Fairness and Transparency (V)
• Honesty and Integrity (V)
• Organisational Awareness
• Problem Solving and Analysis
• Relationship Management & Networking
• Respect (V)
• Trust(V)

Technical competencies

• Business Knowledge
• Data Collection & Analysis
• Data Management
• Efficiency Improvement
• Employee Relations, Health and Wellness
• Functional Policies and Procedures
• Human Resource Consulting
• Reporting