Absa Group Limited (Absa) has forged a new way of getting things done, driven by bravery and passion, with the readiness to realise the possibilities on our continent and beyond.
Deliver day-to-day knowledge work, in order to execute predefined objectives as per agreed standard operating procedures (SOPs).
Job Description
Business Outcome: Act as the first point of contact for customers, dealing effectively with requests, answering queries, taking responsibility for processing each enquiry through to a satisfactory conclusion
Process and System: Undertake enquiries, in accordance with legislation, procedures and protocols across all service areas and procedures and service level agreements
Development – Self: Comply with FAIS fit and proper competency requirements as set out in by Financial Advisory and Intermediary Services Act, 37 of 2002. Ensure continuous increased personal growth and development
Control and Risk: Always act in accordance with the General Code of Conduct as articulated by Financial Advisory and Intermediary Services Act, 37 of 2002
Education
Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)
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