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Leroy Merlin is a major player in the global DIY market. As the founding company of GROUPE ADEO, Leroy Merlin offers products and solutions for DIY, decoration, construction and gardening. Leroy Merlin is present in 12 countries, with 100 000 co-workers and 400 stores. In 2015 we achieved turnover of more than €15 billion. At Leroy Merlin, we beli...
Description
The purpose of the contact centre agent is to respond to incoming and outgoing calls to and from customers. Respond to enquiries (calls, email and social media platforms), manage complaints, troubleshoot significant customer service problems and provide general information. The consultant will be a member of the primary contact team.
Your responsibility is also to project a professional company image through voice and online interactions.
Job Responsibilities:
Requirements
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