CBRE Excellerate provide an integrated suite of high-quality real estate services across Africa and the Middle East, including facilities management, advisory & transaction services, project & development management, broking, valuations and property management (outside of South Africa) and will allow us to expand the self-delivery of integrated facilities ma...
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The role is responsible for the effective day-to-day management of site-based cleaning operations, ensuring contractual compliance, disciplined manpower management, proactive risk mitigation, and high-quality client service delivery in line with Excellerate Services Group standards, client SLAs, and all relevant statutory requirements.
Key Responsibilities:
Ensure cleaning services are delivered according to SLA, hygiene standards, and site requirements
Ensure site-specific cleaning schedules and job descriptions are implemented and adhered to
Monitor cleaning quality, standards, and performance across all sites
Ensure correct use of cleaning chemicals, equipment, and procedures
Conduct regular site inspections to ensure cleanliness and compliance
Ensure adequate staffing levels to meet operational requirements
Ensure effective rostering and scheduling of cleaning staff
Manage absenteeism, overtime, and staff utilisation effectively
Ensure availability of cleaning materials, chemicals, and equipment
Monitor stock levels and control usage to minimise waste
Ensure proper use and maintenance of cleaning equipment
Implement cost control measures to improve operational efficiency
Ensure operational practices comply with health, safety, and environmental standards applicable to operations.
Role Requirement:
Minimum 5 years’ experience in the cleaning industry
Strong knowledge of cleaning operations, chemicals, and equipment
Understanding of SLA management and client service delivery
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