Control Room Manager at Pollock & Associates July, 2025

- Control Room Manager at Pollock & Associates
- View Jobs in Consulting / View Jobs at Pollock & Associates
Posted: Jul 31, 2025

Deadline: Not specified
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Our Business Philosophy Pollock and Associates, executive talent acquisition specialists, are experts in connecting South Africa’s brightest middle and executive management talent with the country’s most prominent employers. With over 116 years of combined recruitment expertise, our comprehensive knowledge of recruitment and the industries in which we o...
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Control Room Manager
- Job Type Full Time
- Qualification Bachelors
- Experience 3 years
- Location Western Cape
- City Cape Town
- Job Field ICT / Computer
Minimum Requirements:
- 3+ years’ experience in a Control Room, IT Ops Centre, or SOC environment
- 1–2 years in a supervisory or lead role in a 24/7 operation
- Strong grasp of incident escalation workflows and real-time monitoring
- Proficient with tools such as Zabbix, PRTG, or SolarWinds
- Technical knowledge of networks, firewalls, VPNs, CCTV/NVR systems
Preferred Certifications:
- Zabbix Certified Specialist
- CompTIA A+/N+
- PSIRA Control Room Operations Certificate
Technical Responsibilities:
- Manage shift schedules and ensure SLA adherence
- Oversee incident response and technical escalations (Tier 2)
- Ensure accurate logging and reporting of alarms and incidents
- Drive SOP compliance, stakeholder communication, and continuous improvement
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Method of Application

Interested and qualified? Go to Pollock & Associates on pollockassociates.co.za to apply

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