Controller: Credit Control (Permanent) at Breede Valley Municipality

Job Purpose:

• Monitor and control tasks relating to legal collection functions, executing credit control, debt recovery and indigent support sequences, identification and recovery of overdue accounts to support analysis and guiding and communicating information to consumers to promote understanding on payment for services in accordance with laid down procedural instructions / guidelines.

Duties:

• Interpret approved policies. Draft SOP`s. Monitor through regular inspections the performance and reporting challenges to the immediate superior. Review final list of the debtors to be handed over or handled internally for legal debt collection. Verify consumer details to affirm that legal documents and other correspondence are issued and sent to the correct debtor. Review the outstanding amounts before legal documents are prepared to ensure that legal proceedings are instituted for the correct amount. Ensure that all supporting legal documentation is attached. Review of debtors that will be handed over to tracing agents to trace whereabouts of debtors and follows up on warrant period. Adjusts details of debtors on the relevant system if a new address or contact number is obtained from the relevant sources. Make changes to the address of debtors on legal documents to ensure proper service thereof. Review handover list that will be handed over to attorneys or external debt collectors. Oversee the administration of general correspondence. Approves the reconciliation and payment of accounts received from tracing agents, attorneys and sheriffs and calculates that the amounts charged are correct. Approves the uploading of legal costs on accounts of consumers with tracing, sheriff fees and attorney cost. Review the payment requisition on the relevant creditors or SCM system for payment of tracing agents, attorneys and sheriffs. Ensure proper record keeping of accounts for audit purposes. Approves the updating of fees between the relevant workstation systems. Ensure the delivery of legal correspondence to consumers, sheriffs and clerk of the court. Keep abreast with the arrangements of court appearances. Ensure that a diary of court appearances is kept up to date and that files are at court with printout of latest payments received. Keeps register of legal documents sent to and returned by the clerk of the court and sheriff or other collecting agents. Oversee the delivery of relevant legal documents at the court/sheriff’s/attorneys’ offices. Co-ordinate meetings with relevant stakeholders.  Communicate regularly with Collection attorney. Monitor the flow of debt collections from Attorneys. Coordinate the arrangements made through collection agencies. Monitoring of and recommending to immediate superior for any settlement proposal by collection agencies. Approves the applicable legal documents and papers independently. Approves a list of registered items to be sent to the Post Office and any other communication channels, for court purposes. Oversee the typing of general correspondence which includes electronic communication channels and letters. Review outstanding Debtors Reports received from sub-ordinates for submission to the immediate superior. Review reports for termination and reconnection of services, indigent applications and cancellations from statistics received from the immediate superior for Performance Evaluation Purposes. Oversee the compilation of the schedule of debts to be written off, for submission to the immediate superior as per delegated authority. Analyse debtor situations and investigate the facts and report to the immediate superior for further action. Verify documentation regarding warrant of execution and financial enquiry in court – relates to Section 65 notice to appear in court. Ensure enquiries regarding all municipal services are authorized and verified in compliance with policies. Supervise subordinates’ activities. Ensure timeous submission of information and departmental responses to the Auditor General. Ensure that enquiries are professionally attended to and the necessary guidance or guidelines in terms of procedures accurately communicated to enable compliance. Liaison with internal and external stakeholders. Ensure proper maintenance of office equipment and asset control. Responsible for vehicle maintenance and log sheets. Adhere to Health and Safety procedures according to the OHS policy.

Minimum Requirements:

• A relevant 3-year tertiary qualification in Legal Studies (NQF Level 6)
• Computer Literacy: MS Office
• Good accounting and calculating skills
• Valid Code B Driver’s License
• 2 years relevant experience
• Must be able to communicate in at least two (2) of the three (3) official languages in the Western Cape

Deadline:18th September,2025