Coordinator Hospitality and Administration at Mondi Group

Purpose of the position:

The incumbent in this role will assist in the efficient running of the Mondi’s Homeleigh Guesthouse, as well as ensuring that the administration and payments of suppliers are up to date.

EDUCATION

MIN EDUCATION REQUIRED:

• Senior Certificate 

TERTIARY: ESSENTIAL

• National Diploma or studying towards it

SPECIFIC EXPERIENCE

• 2 – 3 years on the job training
• 3 years SAP experience
• At least 1 year experience in Hospitality

LICENCES/MANDATORY TRAINING

• Induction to Health, Safety and Food Handling 

 RESPONSIBILITIES / KPAS:

• Responsible for receiving and managing accommodation and events reservations
• Ensure proper and accurate forecasting for upcoming bookings
• Create and maintain excellent rapport with guests
• Administer supplier quotations and invoices on SAP timeously
• Expedite timeous payment of suppliers
• Assist Homeleigh staff with all administrative tasks
• Ensure all paperwork is filed systematically
• Reconcile all expenses monthly
• Oversee all maintenance work around the guesthouse
• Assist with Mondi events on- and off-site
• Resolve guests’ complaints in line with Mondi policies and procedures
• Administer staff time and attendance
• Ensure staff transport for night staff is arranged
• Supervise staff by ensuring all guesthouse duties are adequately completed

JOB COMPETENCIES / ATTRIBUTES/SKILLS – ESSENTIAL

• High level of Computer literacy – MS Office
• Sound knowledge working on SAP
• High level of Computer literacy – MS Office
• Understanding of corporate governance
• Compliance to procurement procedure
• High levels of organizational and administration skills essential 
• Valid Driver’s License code 8
• Knowledgeable on Health, Safety and Food Handling