Credit Controller, Accounts Receivable at DSV

Main Purpose of the Role

• To maintain a good credit book and collections according to company standard

Job Related Requirements

• Minimum of 5 years FMCG Accounts Receivable exposure - prefebably Shoprite 
• Minimum of 3 years experience on Shoprite Books
• Good Knowledge of Shoprite CMGJ reports
• Good Knowledge of Shoprite Portal
• Good Knowledge of Shoprite Statement
• Solid reconciliation skills
• Experience resolving Customer Claims
• Book Value R100 mil - R200 mil.
• High level of professional communication skills essential
• High Tolerance for stress
   

Computer Literacy Level

• Intermediate Microsoft Office knowledge
• SAP experience advantageous
   

Added Advantages for this Role

• Credit Management Diploma
   

Duties and Responsibilities

• Responsible for the overall cash collection on the Shoprite book.
• Make sure that the Credit Service Agreement processes are enforced
• Perform daily Cash Collection calls and ensure the dunning process is fully implemented
• Ensure that debts are paid in timely manner
• Meet Cash and Overdue Targets set within the company
• Chase overdue invoices by telephone, emails and / or dunning letters within the agreed timescale
• Escalate the overdue balances internally and to respective Clients/Principals
• Maintain accurate record of all dunning or follow up interactions made to clients (and internal stakeholders)
• Regular contact with customers and clients to ensure all debts are managed as necessary
• Identify, record and co-ordinate the resolution of any query raised by customers. There must be close liaison between the Credit Controller and the relevant Operational/Sales Department and Clients to ensure that queries are resolved in a timely manner
• Respond Promptly and completely to both customers, clients and internal queries
• Ensure that all payment transactions are compliant to company’s policy
• Identify payment patterns and propose actions to advert indebtedness
• Undertake accounts reconciliations as required
• Send out monthly Statements of Accounts/Invoices to customers as per agreed timeline
• Advise of Potential write-off on irrecoverable receivables
• Perform other duties as assigned by department manager