Credit Controller at Hire Resolve

About the Role

• Hire Resolve is seeking a highly skilled and detail-oriented Credit Controller to join our client’s team. The successful candidate will be responsible for managing debtors, ensuring timely collections, minimizing credit risk, and maintaining strong relationships with both internal teams and external clients.
• This is an excellent opportunity for a professional who thrives under pressure, enjoys problem-solving, and has a proven track record in credit control.

Key Responsibilities

• Carry out the full function of credit control.
• Resolve queries relating to proof of delivery, rebates, goods returned, or claims within reasonable timeframes.
• Liaise with sales staff on debtor control issues and overdue accounts.
• Perform monthly debtors reconciliations and cash flow forecasting.
• Handle daily telephonic collections and update system records.
• Process daily receipting and maintain accurate debtor ageing.
• Report default payments and recommend credit suspensions.
• Prepare and issue final demands or slow payment letters.
• Ensure collection targets are met and overdue days reduced.
• Support other departments such as sales and procurement when required.

Requirements

• Education: Matric (essential); a tertiary qualification will be an advantage.
• Experience: Minimum of 5 years’ experience in credit control or a similar role.
• Ability to thrive in a high-pressure environment.
• Strong reconciliation and problem-solving skills.
• Excellent Microsoft Excel and Word proficiency.
• Strong administration and organizational skills.
• Ability to work independently without close supervision.

Competencies

• Professional, presentable, and client-focused.
• Strong communication and interpersonal skills.
• High energy, attention to detail, and perseverance.
• Team player with a proactive approach.
• Patient, diplomatic, and solutions-driven.