Credit Controller at PPECB

Job Description
The purpose of the role is collection of debtors funds within corporate guidelines, developing strong customer relationships and striving to protect the financial integrity of the PPECB. The successful candidate will be responsible for the following:

• To ensure PPECB’s credit and collection policies and procedures are adhered to.
• To oversee the collection of customer accounts in a manner that ensures high customer satisfaction.
• To facilitate query management to ensure collection of revenue and customer satisfaction.
• To ensure and maintain good relationships by supporting internal & external stakeholders.
• To ensure accounts are reconciled for accuracy of allocation to reduce the exposure of potential short over payment.
• Reporting to ensure overall targets are met to minimize risk.

Requirements

Qualifications Essential

• Grade 12 or equivalent Desirable
• Degree/Diploma: Finance and Administration

Experience Essential

• Credit control working experience within a medium size organisation
• Experience working with Accounting and Financial systems
• Customer service/customer relations experience
• Experience reconciling debtors' accounts
• Time Span 2 - 5 Years

Knowledge Essential

• Knowledge of relevant Legislation (National Credit Act; POPIA)
• Understanding of PFMA and National Treasury Regulations

Technical Skills/Functional Skills Essential

• Numerical skills
• Proficient in Microsoft Office suite and MS Teams
• Checking skills and attention to detail
• Financial and business acumen
• Communication skills

Desirable

• Interpersonal skills
• Conflict management skills
• Presentation skills
• Digital literacy including ERP / Financial systems

Competency Profile: Behavioural Essential

• Delivering Results and Meeting Customer Expectations
• Adhering to Principles and Values
• Planning and Organising
• Following Instructions and Procedures
• Deciding and Initiating Action
• Relating and Networking
• Persuading and Influencing
• Applying Expertise and Technology
• Coping with Pressures and Setbacks

Desirable

• Analysing
• Working with People
• Adapting and Responding to Change

Physical and other Essential

• Business travel – Local and National