Credit Controller (Wholesale & Independent) - Bedfordview at RCL Foods

Job Description    

RCL FOODS is seeking to employ an experienced Credit Controller to join our Logistics Division, VECTOR LOGISTICS. 

The purpose of the job is to facilitate the achievement of customer collection targets, essential to the profitability of the Company, which are met as well as manage overdue accounts, in order to reduce the Company’s risk and minimize losses.

As a Credit Controller, the job holder is expected to:

• make operational decisions that fall within the ambit of responsibility to meet deadlines and quality and output requirements.
• solve operational and resourcing problems within the ambit of responsibility.
• identify and implement limited innovations, particularly those that will improve output and lower costs.

The role will be based in Bedfordview and report to the Credit Supervisor / Manager.

Minimum Requirements    

• Relevant Finance Diploma or Degree
• At least 3 years experience in credit and FMCG – Wholesale 

Duties & Responsibilities    
Credit Control

• Generate and dispatch invoices or PoDs on time to enable payment.
• Receive remittance advices from customers and allocate appropriately.
• Process all discounts and rebates for the Credit Supervisor to release before close of month-end.
• Clear all allocated cash in the General Ledger.
• Prepare stock tolerance journals accurately, matching all debits and credits on the SAP system.
• Prepare General Ledger accounts for authorisation and release before statements are run.
• Run statements on SAP prior to agreed monthly deadlines and distribute them to customers.

Customer Administration

• Maintain compliance to credit limits for each customer and highlight possible non-conformance to the responsible supervisor before they exceed defined limits.
• Liaise with customers to inform them of the balances once statements have been distributed, to ensure interim payment is made, or to assist with application/documents for increases in credit limits where indicated by the credit analysis report.
• Report on all transactions on 60 days plus to the Credit Supervisor.
• Process ‘stop supply’ instructions on SAP where customer non-payment payment has occurred, ensuring that all of the necessary instructions and authorisations have been received.
• Where possible, liaise with customers to rectify account problems before “stop supply” instructions are implemented.
• Advise customers when the account has been blocked and ensure that all necessary internal departments are aware of the status of the customer/account.

Claim Processing

• Investigate pricing claims on SAP, print invoices, and review deals on the system.
• Obtain authorisation for valid deals on the prepared pricing cover sheet and distribute them within the department.
• Schedule the claim on SAP for pricing where no valid deal exists and provide supporting documentation to the relevant team members for processing.
• Manage stock claims (returns, damaged stock, shortage, etc.) by initiating the document flow.
• Assess if credit has been passed on queries and, if not, submit supporting documents electronically to the relevant site.
• Ensure stock claims are tracked on SAP and that queries are finalised.
• Manage invalid claims by providing the necessary proof or backup documents to the customer.