RCL FOODS is a leading African food producer in South Africa with a market capitalisation of R13 billion and employing more than 20 000 people in operations across South and Southern Africa. We manufacture a wide range of branded and private label food products which we distribute through our own route-to-market supply chain specialist, Vector Logistics. ...
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Purpose of the Role:
- To implement appropriate solutions in the form of value propositions to meet or exceed all sales goals, performance quotas and process expectations in the assigned area. To provide tactical and operational management, supervision and support to the area sales team.
Minimum Requirements
- Degree in management, business administration and/or marketing
- Valid Code EB drivers’ licence
- 3 to 5 years' experience in a marketing and sales function that includes coordinating sales teams and managing complex and/or significant customer relationships , ideally from an FMCG environment
Duties & Responsibilities
Sales Management
- Develop and execute the area sales strategy as aligned to the regional strategy.
- Generate leads regarding prospective contract opportunities and, together with the Regional sales Manager, drive deal closure.
- Drive the area contribution to strategic and operational target achievement.
- Contribute to accurate area sales (volume and product) forecasting and ensure alignment to and input into the regional and national planning processes.
- Track area competitor activity and performance.
- Develop, implement and manage area marketing objectives.
- Drive horizontal and vertical growth opportunities.
- Constantly analyse statistics regarding the number of sales made in a given time period, the resulting profits, and the need for new clients and products.
- Coordinate sales team promotional activities acrossthe area.
Customer Relationship Management
- Maintain and expand the customer base by building and maintaining good relationships with key customers and recognising new customer opportunities.
- Understand key customers’ operations and strategies as well as their requirements and trends.
- Gather area market intelligence on national accounts and key regional accounts
- Manage and coordinate area resources in line with customer plans in order to achieve strategic objectives (call planners etc).
- Ensure the customer service policy is rigidly implemented and maintained.
- Resolve escalated customer queries and issues professionally and in the best interest of all parties.
- Supply Chain and Distribution Management
Address area stock availability issues with depots
- Oversee the area order taking process
- Budget Management
- Drive the achievement of the area sales budgets in terms of volume.
- Control area sales costs.
- Area Team Management
- Ensure the sales team creates demand pull.
- Plan and schedule team training and monitor impact on performance.
- Organise and direct the area team towards the achievement of its targets and together with the team, identify sales goals, create and implement strategies, and evaluate performance.
- Accomplish area sales goals by orienting, instructing, assigning, scheduling, counselling and disciplining staff.
- Address the job expectations of staff.
- Plan, supervise, evaluate job contributions and provide regular feedback.
- Manage staff leave and general time management issues in line with organisational deliverables and standards.
- Ensure the accurate recording and maintenance of all employee information.
- Manage delivery against talent management action plans.
- Clarify roles and responsibilities for subordinates.
- Complete skills and competency matrices for all subordinates.
- Formulate/update job profiles for all subordinate jobs.
- Coach and mentor subordinates and potential successors.
- Develop and drive the training strategy.
- Develop and drive progression and career paths for subordinates.
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Job Description
- RCL FOODS is seeking an Admin Controller – Finance to join our Vector Logistics Division in Midrand. The role will be reporting into the Finance Controller.
- To provide national management accounting support and commercial insight for the Vector business including contribution towards the budgeting process, reporting and the commercial evaluation of projects
Minimum Requirements
- Minimum B.Com Accounting/Management Accounting majors or equivalent degree
- 5 years management accounting experience - critical
- Management experience – 5 reports
- Some experience/exposure in an FMCG environment, preferably in logistics
- SAP Experience
Duties & Responsibilities
Strategy Operationalisation
- Work in conjunction with the Logistics Manager to find opportunities to promote and drive cost saving initiatives
- Work closely with the cross functional teams to ensure the delivery of an integrated supply chain benefit.
- 3rd party contract management. Ensure contract SLA is adhered to at all times
- Manage ad hoc projects as assigned by the Regional financial manager.
Adherence to policies and standards
- Assist with the administration of HACCP and Health & Safety.
- Internal audit support and compliance with Vector policies and procedures. Ensure smooth running of yearly audit through proper preparation.
- Ensure admin findings are corrected and process updated.
- Management of disaster recovery policies and procedures.
- Maintaining Sustainability registers and reducing waste.
- Ensure procedures and items in admin controller’s checklist are consistently adhered to
- Ensure local tax structures are adhered to
Monthly Reporting
- Compile monthly commentary on month’s performance
- Conduct the cost variance analysis by investigating major variances against budgets, targets and prior years.
- Compile appropriate reports that highlight issues to management based on findings.
- Monitor capacity utilisation of major assets across the business and provide feedback to senior management regarding under/over capacity situations and possible capex or lease requirements.
- Compile and analysis various reports for the month-end pack as well as other ad hoc reports and presentations for leadership and Exco meetings.
Budgeting/Capex
- Assume responsibility for compiling key aspects of the annual financial budget.
- Ensure adherence to set deadlines and timeframes as agreed by the Business
- Gather information for analysis and interpretation.
- Plan and allocate tasks and monitor progress according to set timelines and ensure feedback to Senior Management.
- Ensure all budgeted capex’s, when spent is correctly processed for management approval with backing motivations
Cost Control
- Analyse costs against budget/forecast and investigate variances on a monthly basis.
- Continuously consider cost saving opportunities or areas where waste/inefficiencies can be eliminated and influence corrective action by line management.
Stock Management
- Print reports before stocktake
- Oversee the physical count of stock
- Review, investigate all discrepancies and implement corrective action as and when required.
- Ensure all stock GRV‘d into SAP correctly and GRIR process is completed within the required timeframe.
- Provide the necessary information and actions taken with regards to weekly/monthly stock adjustments.
- Manage Chep pallet and crate position linked to KPI requirement’s.
Trip Recon and claims
- Ensure trips are reconciled, claims are investigated and finalised within the allocated timeframe.
- Liaise with other departments to ensure POD’s are collected for all shipments.
- Liaise with Debtors and SO to ensure queries for depot are resolved timeously.
Information and Data Management
- Ensure team members accurately and regularly capture data into the information system to enable access to reliable data and reporting for trend analysis and decision making.
- Share relevant data with management teams to enable reliable business decision making
Team Supervision
- Lead subordinates towards meeting strategy and targets through regular communication and utilisation of full organisational talent management tool set.
- Conduct performance appraisals and supervise team succession and resource planning.
- Provide and schedule training based on team members’ development requirements and legislation.
- Coach and support team members where necessary to achieve objectives.
- Manage the employee relations climate and ensure corrective action is taken where required in line with relevant legislation and company policy.
- Build a high energy team to deliver accurate financial reporting and a culture of corporate governance compliance.
- Manage the activities of the team and ensure internal customer service requirements are met.
- Manage leave and general time management issues in line with organisational deliverables.
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Job Description
Vector Logistics, a leading supply chain and logistics company headquartered in Durban, South Africa, is on the lookout for an experienced and dynamic Supply Chain Executive: Sales & Ops Planning to join our innovative and high-performing team. With a rich history and a commitment to excellence, Vector Logistics is at the forefront of providing cutting-edge solutions to meet the evolving needs of businesses across South Africa.
As the Supply Chain Executive you will drive the visibility on, and improvement of, the customer service experienced by our customers and principals from order placement to delivery through continued alignment of key business functions on main loss areas, and steps required to remedy. Ensure service is aligned to contractual obligations, and that the cost of service is within agreed parameters.
Minimum Requirements
Skills and Experience
- Preferably 10 years’ experience in an FMCG (or similar) organisation spanning Planning and Distribution functions with more than 3 years at Senior Management level. Experience in S&OP is an advantage as is external engagement (customer or supplier-facing).
- Demand planning processes and KPIs
- Replenishment planning processes and KPI’s
- Sales and Operational Planning processes and KPI’s
- Import and Export processes and regulations
- Customer Service processes and KPI’s
- FMCG industry
- Customer service
- Management of people
- Root cause analysis / short cycle feedback
- Leadership across functions
- Strategic review spanning People, Process and Technology
Qualification
- BCOM degree in Logistics / Supply Chain or similar with 10 years’ relevant experience. Post graduate degree would be advantageous.
Duties & Responsibilities
- Leadership of the Demand Planning sub-function within Planning based at Westville; the team which generates statistical and consensus forecasts for principals and suppliers (both internal and external), manages the annual volume budgeting process and facilitates the S&OP process for Vector leadership monthly.
- Leadership of the Supply Planning and Network Planning sub-function within Planning based at Westville and eThekwini; the team which drives replenishment of stock in our network basis the agreed forecast, and manages risk and capacity utilization in our network. This team optimizes Demand Service Levels for customers and principals, and reports weekly and monthly on stock health, gaps in portfolios and opportunities to remedy. This team includes Inbound Execution Agents based at the Control Tower who will actively interface with the National Customer Service Centers and Transport Planning to tactically improve service.
- Leadership of the International Planning sub-function within Planning based at Westville; the team which plans, and co-ordinates import and export activities for customers and principals (both internal and external) from order placement to delivery and clearance.
- Leadership of the above teams encompasses People (succession, development and retention), Process and Technology improvement components.
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The purpose of the role is to:
- To support the regional sales team and provide an important link between the managers and their clients by processing all sales-related paperwork, fielding queries and arranging appointments to visit new and established customers.
Minimum Requirements
- Matric
- A secretarial diploma or office administration diploma would be an advantage.
- 2 years' administrative experience
- Knowledge
- Business principles
- SAP
- BW
- CRM (Call cycles)
- Powerpoint
- Excel
- Qlikview
Duties & Responsibilities
Daily/ Weekly/ Monthly Reporting
- Ensure adherence to set deadlines and timeframes, as agreed to by the Business
- Assist RSM’s in compiling feedback to Principals
- Promotional Feedback & Price Surveys
- Depth of Distribution reporting on key SKU’s to assist RSM’s in maximising market penetration
- Short Dated Stock reports
- Point of Sale Registers, Stock Management and Feedback to RSM
- New Store Openings
- Weekly Depot Stock on Hand reports (highlighting out of stocks to RSM)
- Coupon/ Voucher Reconciliation
- Free Stock Tracker Implementation and Management
EDI Rejection Reports
- Ad hoc reporting requests by RSM’s and/ or Principals attended to within a 48 hour time frame (BW and Qlikview Systems)
- Daily feedback on deadlines set out by Management in conjunction with principal requirements
- Coordinating deadlines within respective regions and ensuring timeous feedback to RSM
- Supplying Admin Controller/ Sales Information Manager with relevant information required for monthly reporting
- Notify BI team of changes within regions of people moving or exiting VTM as and when change happens.
- Assisting with VSS admin and deadline support and feedback consolidation
Financial Administration and Cost Control
- Creating Purchase Orders (PO’s) and reconciling expenses
- Ensuring PO’s match invoices before submitting for payment
- Sending remittance advices to creditors requesting proof of payment
- Outside labour: Ensuring that the correct process is followed, as well as flagging issues timeously to the Finance Dept and relevant managers
- Monthly accruals to be sent to VTM Finance Manager to be captured against late invoices or PO’s in the Vector system
- Staff Debtors: Ensure that all staff who have expenses submit timeously and ensure that all accounts are up to date
- Prepare and submit workflows related to monthly expense claims
- Ensuring all AOD’s are completed and submitted for processing – this could be related to staff overspend on cellular phones, traffic fines or loss/ damage to company property
- Assisting RSM’s and ASM’s with documentation and submission required for all BOL payments, as and when required
- Monthly budget management – scrutinise reports and reverse relevant charges to correct cost centre, subject to approval by RSM.
- Assist Finance Manager with queries on the General Ledger and ensure that relevant reallocations are processed
- New service vendor application workflows to be uploaded and approved as per process.
- New account credit applications, original applications to be checked and sent to Vector Bedfordview, relevant workflow steps to be actioned.
- Adhering to budget limitations when assisting with cycle meeting related bookings and/ or refreshments.
Sales Administration
- Address customer telephonic queries and channel complaints to the appropriate individual.
- Follow up with the call center when necessary.
- Assist ASM’s with quarterly cycle meeting preparations – sourcing, receiving quotations and booking of venues, accommodation, refreshments and printing of call cycles and/or other documentation.
- Assisting with urgent principal feedback and contacting stores on behalf of ASM’s when they are not available.
- Responsible for ensuring all cluster lists are updated monthly and submitted together with bulk sms detail.
- Communicate via individual / bulk sms’s to field staff – contact field staff for relevant information required by principals.
- Principal product launch + promotional communication to be set up at venues and coordinate launch.
- Implement and maintain consolidated promotional grids for the respective region(s) and ensure bulk sms’s are sent to trade to communicate promotions
- Manage Point of Sale (POS) Register, to ensure there is a record of what POS has been taken by staff and where it is being used.
- Manage Coupon Register process: ensure correct record keeping is maintained (i.e.: when handing out coupons a record is kept by how many, who and which store will need). Registers to be submitted to principal monthly.
- Record and manage incoming & outgoing free stock as per allocation.
- Order Placements - stationery/bags/uplifts/seals. To ensure stationery levels are also at a level so that there are no issues when required.
- Uplift Books - keep records of books distributed to the ASMs and Field Marketers.
- Assist RSM’s and ASM’s with ordering of Trade cards and ensuring payments are processed timeously
- Responsible for collating all feedback with regard to recalls, even if it means calling stores on behalf of ASM’s
- Assist with collating bulk uniform orders annually
- Assisting RSM’s with travel documentation when needed
- Processing of relevant workflows – Customer, New Vendor, Expense Claims, New Staff, Leave and Capex workflows
- Maintain and safeguard electronic/ paper-based customer records and information
Call Cycles
- Ensuring that call cycles are updated on the correct Excel template and that hours match the position hours
- Assisting with correcting errors on templates submitted by ASM and training ASM on correct process to be followed when updating call cycle templates. When there are errors inform ASM what the error is.
- Uploading completed call cycles to CRM & Printing and distributing of PDF call cycles to staff
- Review reports showing staff not allocated to call cycles and ensure that call cycles are updated timeously
Maintaining VTM Assets and Related Administration
- Assist in maintaining control registers of all the physical assets utilised by VTM including vehicles, cellular telephones, computers, laptops, tablets and 3G
- Assist in maintaining registers pertaining to vehicles, which includes registers of vehicles assigned to employees, petrol cards, vehicle licences, drivers’ licences and ID’s.
- Assist with Capex requests and ensuring that relevant workflows are processed
- Ensuring all staff with company vehicles have been issued with the necessary tools.
- Summarising fuel spend per vehicle on a monthly basis & monthly mileages timeously for all vehicles
- Assist with the completion of vehicle accident claim forms for insurance purposes
- Ensure all AOD’s for fines are completed and submitted for processing
Travel Administration
- Ensuring correct procedure is followed and that travel requests are received at least a week prior to travelling
- Submitting of travel request to Travel Dynamix & Ensuring Line Manager Approval for travel and related costs
- Completion of costs on travel request documentation
- Capturing of travel dates and costs in SAP
- Processing of workflows, which will be submitted to traveller’s Line Manager and Travel Dynamix
- Ensuring accommodation booked in accordance to the RCL FOODS preferred supplier list
- Assisting travellers with the documentation required to correspond to the monthly credit card statements
- Ensuring that travel billed back to the business is in line with policies and allocated meal limits
- Extracting employee travel costs from SAP & Ensuring adherence to budgets
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Job Description
RCL FOODS is seeking to employ an experienced Credit Controller to join our Logistics Division, VECTOR LOGISTICS.
The purpose of the job is to facilitate the achievement of customer collection targets, essential to the profitability of the Company, which are met as well as manage overdue accounts, in order to reduce the Company’s risk and minimize losses.
As a Credit Controller, the job holder is expected to:
- make operational decisions that fall within the ambit of responsibility to meet deadlines and quality and output requirements.
- solve operational and resourcing problems within the ambit of responsibility.
- identify and implement limited innovations, particularly those that will improve output and lower costs.
The role will be based in Bedfordview and report to the Credit Supervisor / Manager.
Minimum Requirements
- Relevant Finance Diploma or Degree
- At least 3 years experience in credit and FMCG – Wholesale
Duties & Responsibilities
Credit Control
- Generate and dispatch invoices or PoDs on time to enable payment.
- Receive remittance advices from customers and allocate appropriately.
- Process all discounts and rebates for the Credit Supervisor to release before close of month-end.
- Clear all allocated cash in the General Ledger.
- Prepare stock tolerance journals accurately, matching all debits and credits on the SAP system.
- Prepare General Ledger accounts for authorisation and release before statements are run.
- Run statements on SAP prior to agreed monthly deadlines and distribute them to customers.
Customer Administration
- Maintain compliance to credit limits for each customer and highlight possible non-conformance to the responsible supervisor before they exceed defined limits.
- Liaise with customers to inform them of the balances once statements have been distributed, to ensure interim payment is made, or to assist with application/documents for increases in credit limits where indicated by the credit analysis report.
- Report on all transactions on 60 days plus to the Credit Supervisor.
- Process ‘stop supply’ instructions on SAP where customer non-payment payment has occurred, ensuring that all of the necessary instructions and authorisations have been received.
- Where possible, liaise with customers to rectify account problems before “stop supply” instructions are implemented.
- Advise customers when the account has been blocked and ensure that all necessary internal departments are aware of the status of the customer/account.
Claim Processing
- Investigate pricing claims on SAP, print invoices, and review deals on the system.
- Obtain authorisation for valid deals on the prepared pricing cover sheet and distribute them within the department.
- Schedule the claim on SAP for pricing where no valid deal exists and provide supporting documentation to the relevant team members for processing.
- Manage stock claims (returns, damaged stock, shortage, etc.) by initiating the document flow.
- Assess if credit has been passed on queries and, if not, submit supporting documents electronically to the relevant site.
- Ensure stock claims are tracked on SAP and that queries are finalised.
- Manage invalid claims by providing the necessary proof or backup documents to the customer.
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Job Description
- At RCL FOODS we see and do things differently. We think bigger, work smarter, and collectively work as a team to achieve our ambition; MORE food to MORE people, MORE often! Our Talent Team is looking for someone who is self-driven to fill the role of Warehouse Supervisor with great adaptable skills to join our Grocery Division.
- The role will report into the Warehouse Controller and will be based in Randfontein.
- This position will be responsible for the effective management of stock received from plants, booking of stock from plants and timeous loading of stock for delivery to ensure optimum service levels achieved. Oversee FG warehouses. This role will be specific to alternating between afternoon and night shift. Responsible for leading the specific shift
Minimum Requirements
- Grade 12.
- Syspro knowledge.
- FlowCentric knowledge.
- Working knowledge on MSOffice
- Sound knowledge of distribution and planning.
Duties & Responsibilities
- Responsible for assisting the Central Warehouse Controller in ensuring effective and efficient flow of work including distribution of finished goods.
- Oversee daily work activities.
- Ensure all stock removed and booked from plants daily with correct paperwork (SCT) – Yum Yum, Oil and Mayo Plant.
- Ensure all stocks are moved to the designated bins – 100%.
- Vehicle TAT - < 03:00 - 95%
- Overtime – no worker to exceed 40 hours per month.
- Monthly stock counts.
- Stock rotation – no stock less than 3 months shelf life.
- Stock losses less than 0.5%.
- Daily handover report sent out after shift completion
- Establish and maintain designated work areas and arrange as needed; ensure orderly and safe conditions at all times. Ensure proper working condition of work areas, grounds trucks, tools, fixtures and equipment; arrange for repairs as needed.
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Job Description
RCL FOODS is seeking a Procedures Controller to join our Finance team reporting to the Compliance Manager.
The purpose of this role is to ensure effective operational control within the Inland surrounding region, with possible extension to coastal regions where required. Develop and recommend improved operational business processes and ensure these are implemented correctly. Update required changes to business processes and ensure operational compliance. Identify key areas of risk at all operational sites and provide meaningful suggestions to mitigate or deal with any risks identified. To undertake ad-hoc projects and investigations as required.
The role will be based in Durban as a 'central point' but requires travel to other Coastal Sites, Cape Town, Port Elizabeth , Windhoek, Worcester, Hammersdale & Newcastle.
Minimum Requirements
- Minimum of B Tech in Internal Audit or B.Com (Accounting/Auditing/Internal Audit) or Similar
- At least 3 years experience in an internal or external audit environment (preferable articles)
- A minimum of 2 year’s in an operational role whereby you actively identify risks and solutions to mitigate them
- Previous experience in a Logistics or FMCG environment would be advantageous
- Solid understanding of risk associated within a large organisation
Duties & Responsibilities
Improved Operational Control:
- Undertaking methodological studies to improve procedures and processes in order to improve productivity and efficiency
- Develop and recommend improved operational business procedures to Senior Management and provide the required support to implement these changes.
- Conduct procedural compliance reviews on allocated sites, provide recommendations on all non- compliance issues and ensure that management implement corrective action.
- Provide guidance to the Region’s Logistics Managers and Regional Finance Managers in terms of the requirements of business processes and LOA (Limits of Authority).
- Leading special projects and providing the business with key output from such projects with a view of risks associated with these projects
- Ensure all key operational business processes are accurately documented and ensure all changes are communicated to operations accordingly.
- Investigate and define requirements for improved business processes, document the requirements, interface layouts, data flows, screen and develop report layouts
- Oversee the implementation of new systems, working closely with developers and a variety of end users to ensure technical compatibility and user satisfaction
- Assisting the business to keep up with technical as well as industry sector developments
- Render a project coordination and management role at times
- Coordination of relevant systems integration between systems and ability to methodically investigate unmatched or integration failures.
- Oversee and manage the national stock count process, attending stock counts at depots, conducting system integrity checks, documentation control, and physical stock audits
- Review and oversea controls over returnable packaging including review of CHEP system reconciliations and any other third party or owned returnable packaging systems and process.
Compliance Audits:
- Conducting system and compliance audits. The focus of these audits will be the respective hubs in each region. Further audits of satellite and PBCS depots in the Inland and Coastal region will also be required.
- Compliance audits will cover all operational aspects at each depot. This will include inter alia: Sales, Finance, Warehousing, Distribution, Administration, Human Resources, Risk Management and SHEQ
- Report on deviations to Site Management and ensure all deviations are corrected. Conduct monthly followup on progress of noncompliance
- Initiate quarterly Control Self Assessments (CSA) across sites and manage feedback and followup reporting monthly.
Key Performance Indicators:
- Monitor and review key operational performance indicators. Interact with Senior Management to ensure operational control within the respective region is effective.
- Develop and circulate national risk KPI feedback
- Obtain weekly feedback on key concerns for national KPI, compliance reviews, CSA and Internal Audit reports
Internal Audit & External Audit :
- Liaise with Internal Audit and External audit with regard to scope and outcome of work performed. Ensure required information for audit purposes is accurately and correctly delivered.
Stock Counts:
- Attend monthly stock counts at depots and regional outside storage facilities on a regular basis and ensure compliance with stock count procedure. Undertake the required procedural investigations to ensure warehouse integrity before the stock count takes place.
Governance:
- Ensuring that ethical standards and the requirements of the group policies are adhered to
- Report and or escalate any areas of non- compliance appropriately
Information and Data Management:
- Ensure team members accurately and regularly captures data onto the information system to enable access to reliable data and reporting for trend analysis and decision making
- Share relevant data with management teams to enable reliable business decision making
- Recommend and implement GRC role mitigation controls
Effective Teamwork & Self-Management:
- Take ownership and accountability for tasks and activities and demonstrates effective self-management in terms of planning and prioritizing, and self-development
- Follow through to ensure that quality and productivity standards of work are consistently and accurately maintained
- Informing relevant parties in the event of tasks or deadlines not met, the potential risks thereof and provide appropriate resolution
- Supporting and driving the business core values
- Managing colleagues and client’s expectations and communicate appropriately
- Demonstrating a willingness to help others and “go the extra mile” to meet team targets and objectives
- Champions training and development of self and others through utilising available training opportunities or contributing to the development of new training solutions relating to product costing in collaboration with national training specialists
- Participating and driving in regular performance appraisals and ensure that own targets and goals are clear and achievable
- Maintaining a basic appreciation and awareness of employee relations climate and ensure corrective action is taken where required in line with relevant legislation and company policy
Ad hoc / Other:
- Overseeing filing and safeguarding of records within area of responsibility
- Compiling of working papers , audit report and special investigation reports
Method of Application
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