CRM Manager at Antal International

Job Description

If you enjoy a challenge and problem solving and have the skills in project management, this very dynamic and fun team are excited to welcome you. They would be relying on you in this important and active role within their digital company, it will assist your colleagues in sales and marketing to be able to track and connect with new business leads and existing customers, thus, assisting the business as a whole. 

• You would need to have a minimum of 5 years experience working with Dynamics 365 CRM as well as the ability to spin up new CRM instances, understand and apply best practices when developing workflows. If you have a qualification in marketing, business, IT, or other relevant field, this would be an added plus!
• Previously coming from an IT and/or call centre environment - strong interpersonal skills, with the ability to excite teams and communicate detailed CRM technical concepts to a non-technical audience should be your second nature.
• You will be actively working to understand the business needs across all departments to deliver a CRM that caters to all parts of the business to gain complete customer visibility to enable the business to improve the customer experience from both a B2C and B2B perspective. Working with key stakeholders in and outside the business across the project and teaming up with developers to implement the CRM successfully.