CSHS492-2026 Human Capital Officer at City of Tshwane

Appointment requirements

• An appropriate three-year career-related tertiary qualification (degree or national diploma) in Human Resources or any other study field related to the position
• At least three years’ relevant working experience in a human resources support environment
• Supervisory experience will be an added advantage
• A valid Code B driving licence
• Computer literacy
• Must undergo a criminal record check and such a person shall allow their fingerprints to be taken by the Tshwane Metro Police Department at own cost

Personal attributes and/or competencies

• Ability to understand how a human resources department functions; basic knowledge of the City of Tshwane; basic industry knowledge; knowledge of the City’s priorities and goals; ability to operate within the City’s policies and procedures; ability to apply sector policies and legislation in undertaking tasks; awareness of the issues impacting service delivery; ability to display an adequate understanding of the roles and responsibilities of human resources within the City; ability to understand the links between people, systems, practices and policy and how these contribute to the City’s success; effective verbal and written communication skills; ability to communicate effectively with colleagues and clients; ability to conduct self in accordance with organisational values; ability to undertake roles and responsibilities in a sincere and honest manner; ability to treat all employees with equal respect; ability to take responsibility for own actions

Primary functions

• Ensure the effective and efficient delivery of customer services by human capital processors in resolving all human capital administration enquiries
• Ensure that standard procedures and City of Tshwane policies are adhered to
• Provide a Human Capital Interaction Centre of excellence to employees regarding general human capital and payroll issues
• Ensure the smooth running of the Human Capital Interaction Centre
• Manage staff within the Human Capital Interaction Centre