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Wellness Warehouse has become the leading independent health and well-being retailer in South Africa dedicated to helping people live life well. Through our holistic and informative approach to wellness, we add value to our customers lives by offering the widest assortment of quality health and lifestyle products, backed by expert advice and exceptional s...
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Company Description
The Wellness WAY
Wellness Warehouse was launched with the vision of creating a holistic health destination for conscious consumers wanting to live life well for themselves, their communities and the planet.
Rather than rest on our laurels, we are continuing to grow and evolve, offering an innovative and collaborative working environment that encourages individual and community development through ongoing learning.
Our talent strategy is to recruit people as brand ambassadors and change agents at every level of the business, empowering them through our Wellness Training Academy.
You’re perfect for the Wellness family if you have a passion for wellbeing, genuinely care about making a positive difference in people’s lives and are a motivated team player committed to exceptional customer service.
We invite you to join us on the wonderful Wellness journey.
Direct experience of the individual / Behaviours
Organized
o A genuine ability to plan, organize and ensure processes and disciplines are followed
Detail Orientation
o Natural drive and excitement about paying attention to the detail with a strong emphasis on accuracy
Team Player
o Open to feedback and collaboration with an understanding of the importance of team interdependence
Customer Loyal
o A genuine love of being of service and delighting customers through experience and product
Willingness to Learn
o Open to continuous improvement through knowledge and skill development in the wellness sector
Job Description
Your Strategic FOCUS AREAS
Customer Experience
o Professionalism, housekeeping, store look and feel, know layout of store to direct customers to products
Store Disciplines and Productivity
o Opening & closing procedures, ticketing, effective merchandising as per guidelines
Risk Management
o Stock control - accurate receiving and checking of all store deliveries as per store manual, stock counts & product expiry checks
o Cash handling - assist with POS and cash ups
Qualifications
We ASK
Grade 12
Minimum 1 year retail experience would be advantageous
A genuine interest in health and wellness - brand ambassadors
Basic computer literacy
Very good written and verbal communication skills
Ability and willingness to work weekends and extended retail hours
Competency Assessment Achieved
Additional Information
We OFFER
Competitive, market-related salaries based on skills and experience
Remuneration based on a ‘cost to company’ model
Provident fund, death and disability cover (permanent team members)
Performance incentives
Team member discounts on in-store and online purchases
Bonus birthday leave day
Exceptional training and knowledge acquisition through our in-house Wellness Training Academy
Exceptional product training with suppliers of our key brands
Free Wellness Healthy Happenings event access
Involvement with a community of people who really care about making a difference in the world
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