We are dsm-firmenich – innovators in nutrition, health, and beauty. We bring progress to life by combining the essential, the desirable, and the sustainable.
From our master perfumers and flavorists to our expert nutritionists and scientists, our trailblazing teams work closely with customers, supporting their ambitions with 150+ years of R&D expertise....
Read more about this company
As a Customer Care Specialist, you will play a key role in ensuring the efficiency of the department while continuously enhancing service levels for both internal and external customers.
Your key responsibilities
Perform effectively under pressure while maintaining a positive attitude
Consistently go the extra mile to deliver excellent customer service
Ensure high levels of accuracy with minimal errors in daily tasks
Collaborate closely with colleagues and contribute as a team player
Follow and uphold company policies and best practices
Provide proactive support to internal customers across various departments
We bring
A space to grow by encouraging and supporting curiosity and an open mindset
A culture that prioritizes safety and well-being, both physically and mentally
A firm belief that working together with our customers is the key to achieving great things
A flexible work environment that empowers people to take accountability for their work and own the outcome
An eagerness to be one team and learn from each other to bring progress to life and create a better future
The opportunity to work for a company where sustainability is much more than a claim and is core to our strategy and purpose
You bring
A completed Grade 12 qualification
2–3 years of administrative experience, preferably in a fast-paced environment
Proven experience in the export field
Fluency in English, both written and verbal
A strong team player with the ability to work effectively under pressure
Excellent communication and problem-solving skills
Gmail
Yahoomail