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A CMS Associate supports the CMS Specialist and ensures that support is given to all personnel conducting Meetings, and Events tasks in the affiliate. Such support includes, but is not limited to, planning and implementation in line with regulations in the country in which the Meeting or Event will take place. Ensuring the adherence to the Lilly Policies and Procedures related to HCP Interactions and Meetings and Events, by completing all the necessary documents, including HCP Service Agreements. The CMS Associate will be responsible for all the tasks from the meeting submission to HCP Payment, by partnering with Regional CMS colleagues based in Cork, Ireland. Administrative tasks include but are not limited to, preparing key performance indicator reports for management (speaker utilization, cap tracker etc.) and monitoring of promotional and educational materials. The CMS Associate must partner with key cross-functional groups (Marketing, PRA, Sales, Medical, Legal, E&C and Finance) to ensure relevant processes are executed correctly and timeously, without any issues or findings.
Qualification & Experience
Minimum of 1 years’ experience, preferably in Event Management and Administration
Prior experience in the Pharmaceutical Industry is an advantage
Proficiency in Excel and PowerPoint is mandatory
Skills & Competencies
Excellent organizational skills (planning, implementing and finalizing)
Above average attention to detail
Excellent time management and communication skills
Customer focus and centricity
Ability to work under pressure
Ability to work effectively with the cross-functional teams
Ability to build and maintain relationships with external partners
Have a problem-solving mindset
Ability to use good judgment and to make decisions
Have an Ethics and Compliance approach
Work in a constant state of audit readiness
Strong Excel and PowerPoint skills.
Meeting Management (Internal/ External)
Comply and ensure compliance with Global/SASSA Standards on Meetings and Events and all other relevant company standards and procedures
Supports CMS Specialist in maintaining accurate and complete filing systems in the company collaboration site and ensures that all required documentation is uploaded on time
Efficient management and execution of HCP related events for Medical, Marketing and Sales events; event conceptualization and branding, prepare logistics (meeting venue, registration, air ticket, accommodation, ground arrangements, meals etc.)
Ensuring that documentation related to Customer Meeting Services is maintained according to E&C rules, SOPs & local regulations.
Responsible for assisting all MO’s (Sales and Brand with uploading of documentation and ensuring meeting requirements are adhered to)
Ensuring that Lilly’s relationships with our Global, Regional and Local congress and Meeting providers are managed effectively and leveraged appropriately.
Maintains a systematic and accurate calendar of events and its requirements
Post event tasks – Responsible for following up on documentation, supplier evaluation, payment process, expense allocation and chargebacks. Ensures all meetings are closed within the allocated 7-day period. Uploads attendance registers and assist BM’s with the adding of attendees. Ensures name changes of meetings comply with MCE requirements
Coordination of Internal meetings (Diary management, invites, logistics etc)
Preparing key performance indicator reports for management (speaker utilization, cap tracker etc).
E&C Self-monitoring – regular and random selection of promotional and educational materials for review to ensure compliance with procedure.
Manage the order and payment request; SAP and HCO payment request and ensures accurate and complete supporting documents
Responsible in maintaining a clean open PO report, accurate accruals and coordinates closely with Accounting Department on clearing POs/invoices for on time payments
Process orders of materials and services and other departmental requirements through raising shopping carts and following up on-time PO generation. Provide monthly report on SAP payments
Maintains proper archiving system for all event related documents; POs, HCP due diligence, contracts with customers, meeting card requirements, etc. with giving attention to privacy and record retention policy
Any other tasks requested and assigned by the CMS Specialist.
During planning and organization period, to manage vendor payment timelines according to local affiliate policies.
Effective follow up of each event’s budget, monitor planned expenses, no-show / cancellation, research and recommend cost saving initiatives for potential events.
Completing financial booking requirements of events related cost.
Managing to prepare and share the budget realization reports to Brand Managers of the events completed
Internal and External Key Relationship Management
Patient support groups and other healthcare organizations in related therapeutic areas
Additional Pertinent Information
***This role is a contract position, outsourced to a Labour Broker (Safrimed). The contract is for a 12-month period.
Thursday, 9 September 2021
Note: Never pay for any training, certificate, assessment, or testing to the recruiter.
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