Customer Service Clerk at Shoprite Group of Companies August, 2025

- Customer Service Clerk at Shoprite Group of Companies
- View Jobs in Sales / Retail / View Jobs at Shoprite Group of Companies
Posted: Aug 6, 2025

Deadline: Not specified
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The Shoprite Group of Companies, comprising several iconic brands, is the largest retailer in Africa. It started out as a group of eight grocery stores in 1979, and has grown into a technologically-advanced, continent-wide business selling items from food, liquor and medicine, to concert tickets and furniture. Today the Group is at the forefront of retail...
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Customer Service Clerk
- Job Type Full Time
- Qualification Matric
- Experience 1 year
- Location Gauteng
- City Pretoria
- Job Field Customer Care
Job Objectives

Customer Interaction:
- Greet customers upon entry and provide friendly, knowledgeable assistance.
- Respond to customer inquiries regarding products, services, and store policies.
- Provide advice on promotions that are currently happening in the front shop
Sales and Transactions:
- Assist when needed with exchanges, and refunds as per store policy.
- Promote loyalty programs and assist customers in signing up.
Team Collaboration:
- Work closely with pharmacy staff and management to ensure seamless customer service.
- Assist with training new employees in customer service protocols and store procedures.
Qualifications

Essential:
- Grade 12 qualification or equivalent
Experience

Essential:
- 1 + Years previous experience in retail or customer service is preferred; experience in a pharmacy setting is a plus.
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Method of Application

Interested and qualified? Go to Shoprite Group of Companies on shoprite.erecruit.co to apply

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