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  • Posted: Aug 19, 2021
    Deadline: Not specified
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  • Bolt is one of the fastest-growing startups in the world with over 30M happy customers in 35+ countries, from Europe to Mexico to Africa. Were building the future of transport one platform that helps you move around in your city and get food delivered fast. Quick, convenient and affordable for everyone, as transport should be. We believe in a future with...
    Read more about this company

     

    Customer Support Agent Bolt, Dutch

    About job

    Your daily adventures will include:

    • Represent Bolt in any Dutch and English spoken market
    • Support all Bolt's users and help them get the most out of our apps
    • Create loyal fans by showing them we really care
    • Contribute and share ideas to decrease the workload and improve the quality & speed of Bolt's customer support
    • Be a key player in building a support team in a challenging growth environment

     

    We are looking for:

    • Understand what does outstanding customer support look like and be ready to go the extra mile
    • Be ready to work in shifts
    • Be always ready to put customers first, be passionate about helping others
    • Be curious as to why customer support is contacted in the first place and be ready to tell the story to other teams within Bolt
    • Be a hustler, not stopping after 20 obstacles a day
    • Have excellent spoken and written Dutch and English skills, any other language is a plus
    • Be passionate about new technologies and ride-sharing

    Why you’ll love it here:

    • Your daily duties will have a meaningful impact on millions of people all over the world.
    • You’ll be surrounded by the most friendly, supportive colleagues you can imagine.
    • As we grow, so will you! Bolt’s fast-paced, challenging environment offers you great opportunities for professional development.
    • You’ll always be kept informed. Our bi-weekly All Hands meetings bring our global teams together, ensuring we’re all up to speed and moving forward as one.
    • Switching off is important! At Bolt, we like to work hard and play hard. Enjoy our fun team events, office snacks, free merch and more!

    Method of Application

    Interested and qualified? Go to Bolt on careers.bolt.eu to apply

    Note: Never pay for any training, certificate, assessment, or testing to the recruiter.

  • Send your application

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