Job Vacancies at Bolt

About Job

• We are looking for ​a Business Sales Manager to join our team. You’ll be the face of Bolt for Business, identifying potential clients, getting them excited about the possibilities, then negotiating and signing them. B4B has big targets, the product is evolving getting better and better and our ambitions are high - aiming for 10X growth in the next 12 months. To achieve that, we’re looking for focused, hungry people, brimming with ambition and talent - just waiting for the opportunity to show us what they can do. In this role, you’ll get plenty of autonomy, authority and you’ll be closing big deals every day with real businesses. It’s an amazing time to join!

Your daily adventures will include:

• Responsible for the whole sales chain, including prospecting, cold calling and planning meetings Proactive sales of Bolt for Business solutions to mid and large size customers Achieve growth and hit sales targets Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Account manage your biggest clients, develop and grow them
• Give market feedback to the product team regarding Bolt for Business solutions
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status
• Design and implement a strategic business plan that expands the company’s customer base and ensure its strong presence

We are looking for:

• At least 3 years of successful previous experience as a Sales Representative, Sales Lead or Sales Manager, consistently meeting or exceeding targets
• A self-starter, keen, ambitious and hungry to get results. Relentless and experienced in identifying target leads, reaching out and generating sales from cold leads

Excellent communication skills

• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise of selling business services into SME and large businesses
• Experience onboarding clients and doing some account management with larger signings

Knowledge in B2B sales
Why you’ll love it here:

• Your daily duties will have a meaningful impact on millions of people all over the world.
• You’ll be surrounded by the most friendly, supportive colleagues you can imagine.
• As we grow, so will you! Bolt’s fast-paced, challenging environment offers you great opportunities for professional development.
• You’ll always be kept informed. Our bi-weekly All Hands meetings bring our global teams together, ensuring we’re all up to speed and moving forward as one.
• Switching off is important! At Bolt, we like to work hard and play hard. Enjoy our fun team events, office snacks, free merch and more!

go to method of application »

About job

• The Account Manager has a passion for service but with a strong analytical mindset in order to build strong lasting relationships with our most important customers while ensuring they have great operational performance. In addition, the position will also have to be a strong team player and willing to do things outside of the day-to-day activities, acting occasionally as a Project Manager and being the Country Manager’s right hand in all things related to managing the most important accounts, campaigns and overall net rates of the market.

Your daily adventures will include:

• Manage and organise customer-facing campaigns that will increase Bolt Food orders and revenue.
• Solve daily commercial or operational provider issues with a focus on key accounts.
• Work with cross functional departments to drive business growth (Campaigns, Partner Operations, Customer Service, Courier Operations), with a focus on key accounts.
• Collaborate with the Partners Operations team to smoothly activate all restaurants.
• If needed, renegotiate restaurant contract conditions such as commission rates and campaign plans.

Other restaurant orientated tasks as needed.

We are looking for:

• 3 - 5 years of experience in account management, business consultancy, business development, or similar roles.
• Very Strong analytical skills. Ability to interpret and present data to generate insights and support decision-making
• Proven track record of client success and consistently achieving critical metrics and revenue targets
• Excellent capability in managing projects, resources and time. Be very organized
• Ability to build and maintain long term professional relationships with business partners, using good listening and interpersonal communication skills
• Work experience in a highly competitive industry and fast-paced environment is a strong plus
• Native or Business level English speaker

Why you’ll love it here:

• Your daily duties will have a meaningful impact on millions of people all over the world.
• You’ll be surrounded by the most friendly, supportive colleagues you can imagine.
• As we grow, so will you! Bolt’s fast-paced, challenging environment offers you great opportunities for professional development.
• You’ll always be kept informed. Our bi-weekly All Hands meetings bring our global teams together, ensuring we’re all up to speed and moving forward as one.
• Switching off is important! At Bolt, we like to work hard and play hard. Enjoy our fun team events, office snacks, free merch and more!

go to method of application »

About Job

• We have ambitious plans to scale our creative marketing efforts and build an in-house agency known as the Brand Team. As a member of this global unit, you’ll help us come up with ideas that continue building our brand, engaging our users and getting lots of earned media along the way. We’ve already released flip-flops to help people in lockdown commute between their bed and fridge, designed hoodies to hide whatever falls out of your mouth and onto your clothes, proudly made ads with nothing but stock footage, introduced a walking category into a ride-hailing app, given out CAQI-based discounts to promote electric vehicles — and more. We’re looking for someone who can help us come up with the next big thing. You’ll answer briefs, provide campaign concepts and proactively look for viral opportunities — and eventually help turn our Brand Team into a creative powerhouse.

Your daily adventures will include:

• Lead the ideation process for one-off as well as long-term campaigns
• Collaborate with other Brand Team units (eg. influencers, social media etc.)
• Conceptually support local markets with on-going brand building efforts
• Continuously add to our pool of global marketing assets (designs, templates, activations, copy etc)

We are looking for:

• 5+ years of experience in brand building (in-house or creative agency)

A portfolio that you’re proud of

• Proven track record of campaigns generating earned media
• Solid understanding of media landscape and channel interactions
• Experience working on complex projects simultaneously
• Exposure to influencing and partnering with a diverse group of stakeholders
• Creative ambition, passion for out-of-the-box thinking, souvenirs from advertising competitions can help

Why you’ll love it here:

• Your daily duties will have a meaningful impact on millions of people all over the world.
• You’ll be surrounded by the most friendly, supportive colleagues you can imagine.
• As we grow, so will you! Bolt’s fast-paced, challenging environment offers you great opportunities for professional development.
• You’ll always be kept informed. Our bi-weekly All Hands meetings bring our global teams together, ensuring we’re all up to speed and moving forward as one.
• Switching off is important! At Bolt, we like to work hard and play hard. Enjoy our fun team events, office snacks, free merch and more!

go to method of application »

About job

Your daily adventures will include:

• Represent Bolt in any Dutch and English spoken market
• Support all Bolt's users and help them get the most out of our apps
• Create loyal fans by showing them we really care
• Contribute and share ideas to decrease the workload and improve the quality & speed of Bolt's customer support
• Be a key player in building a support team in a challenging growth environment

We are looking for:

• Understand what does outstanding customer support look like and be ready to go the extra mile
• Be ready to work in shifts
• Be always ready to put customers first, be passionate about helping others
• Be curious as to why customer support is contacted in the first place and be ready to tell the story to other teams within Bolt
• Be a hustler, not stopping after 20 obstacles a day
• Have excellent spoken and written Dutch and English skills, any other language is a plus
• Be passionate about new technologies and ride-sharing

Why you’ll love it here:

• Your daily duties will have a meaningful impact on millions of people all over the world.
• You’ll be surrounded by the most friendly, supportive colleagues you can imagine.
• As we grow, so will you! Bolt’s fast-paced, challenging environment offers you great opportunities for professional development.
• You’ll always be kept informed. Our bi-weekly All Hands meetings bring our global teams together, ensuring we’re all up to speed and moving forward as one.
• Switching off is important! At Bolt, we like to work hard and play hard. Enjoy our fun team events, office snacks, free merch and more!

go to method of application »

About Job 

Your daily adventures will include:

• Represent Bolt in any Dutch and English spoken market
• Support all Bolt's users and help them get the most out of our apps
• Create loyal fans by showing them we really care
• Contribute and share ideas to decrease the workload and improve the quality & speed of Bolt's customer support
• Be a key player in building a support team in a challenging growth environment

We are looking for:

• Understand what does outstanding customer support look like and be ready to go the extra mile
• Be ready to work in shifts
• Be always ready to put customers first, be passionate about helping others
• Be curious as to why customer support is contacted in the first place and be ready to tell the story to other teams within Bolt
• Be a hustler, not stopping after 20 obstacles a day
• Have excellent spoken and written Dutch and English skills, any other language is a plus
• Be passionate about new technologies and ridesharing

Why you’ll love it here:

• Your daily duties will have a meaningful impact on millions of people all over the world.
• You’ll be surrounded by the most friendly, supportive colleagues you can imagine.
• As we grow, so will you! Bolt’s fast-paced, challenging environment offers you great opportunities for professional development.
• You’ll always be kept informed. Our bi-weekly All Hands meetings bring our global teams together, ensuring we’re all up to speed and moving forward as one.
• Switching off is important! At Bolt, we like to work hard and play hard. Enjoy our fun team events, office snacks, free merch and more!

go to method of application »

About Job

• We are looking for an Operations Intern to join the Bolt Food team in Cape Town. It’s an exciting once-in-a-lifetime opportunity as you would work with very smart people around the world in order to establish the next generation of a truly global food delivery platform.
• This opportunity is an amazing launchpad for a successful career in operations or sales.
• Are you after a role in a fast-growing organisation with big impact on the city you live in? Then this one might be for you.

Your daily adventures will include:
Manage our provider (restaurants) database and analyze its performance - engagement, quality and utilisation metrics

• Onboard new restaurants to the platform: upload menus, photos, prices, etc
• Help out with account management: solve most time-sensitive operational issues, update the menu, pricing and other content information, ad-hoc tasks related to restaurants operations.
• Assist senior Restaurant Operations and Courier Operations Specialists with daily tasks related to Bolt Food Operations in the city.

We are looking for:

• Being currently enrolled in university studies or a recent graduate
• Have a data-driven and analytical mindset: good Excel/Google Sheets skills and enjoy organizing data
• Great communication skills.
• Be willing to lean into any challenge, and take ownership for outcomes.
• Be keen to learn from others and ready to give your best.

Why you’ll love it here:

• Your daily duties will have a meaningful impact on millions of people all over the world.
• You’ll be surrounded by the most friendly, supportive colleagues you can imagine.
• As we grow, so will you! Bolt’s fast-paced, challenging environment offers you great opportunities for professional development.
• You’ll always be kept informed. Our bi-weekly All Hands meetings bring our global teams together, ensuring we’re all up to speed and moving forward as one.
• Switching off is important! At Bolt, we like to work hard and play hard. Enjoy our fun team events, office snacks, free merch and more!

go to method of application »

About Job

• We are looking for an Operations Intern to join the Bolt Food team in Johannesburg. It’s an exciting once-in-a-lifetime opportunity as you would work with very smart people around the world in order to establish the next generation of a truly global food delivery platform.
• This opportunity is an amazing launchpad for a successful career in operations or sales.
• Are you after a role in a fast-growing organisation with big impact on the city you live in? Then this one might be for you.

Your daily adventures will include:

• Manage our provider (restaurants) database and analyze its performance - engagement, quality and utilisation metrics
• Onboard new restaurants to the platform: upload menus, photos, prices, etc
• Help out with account management: solve most time-sensitive operational issues, update the menu, pricing and other content information, ad-hoc tasks related to restaurants operations.
• Assist senior Restaurant Operations and Courier Operations Specialists with daily tasks related to Bolt Food Operations in the city.

We are looking for:

• Being currently enrolled in university studies or a recent graduate
• Have a data-driven and analytical mindset: good Excel/Google Sheets skills and enjoy organizing data
• Great communication skills.
• Be willing to lean into any challenge, and take ownership for outcomes.
• Be keen to learn from others and ready to give your best.

Why you’ll love it here:

• Your daily duties will have a meaningful impact on millions of people all over the world.
• You’ll be surrounded by the most friendly, supportive colleagues you can imagine.
• As we grow, so will you! Bolt’s fast-paced, challenging environment offers you great opportunities for professional development.
• You’ll always be kept informed. Our bi-weekly All Hands meetings bring our global teams together, ensuring we’re all up to speed and moving forward as one.
• Switching off is important! At Bolt, we like to work hard and play hard. Enjoy our fun team events, office snacks, free merch and more!