Cybersecurity Expert – MSP Division at Hire Resolve

Job Description

• A leading tele-com company is looking for a Cybersecurity Expert to lead and strengthen their security posture across multiple client environments. The successful candidate will play a key role in threat prevention, detection, and response within a managed service framework. You’ll work alongside our NOC, SOC, and infrastructure teams to safeguard networks, servers, and cloud platforms under our management. 

Responsibilities: 

• Develop, implement, and maintain cybersecurity strategies across multiple client infrastructures.
• Monitor SIEM tools, investigate alerts, and coordinate incident response activities.
• Perform regular vulnerability assessments and ensure timely remediation follow-ups.
• Develop, document, and maintain detailed security runbooks and incident response playbooks for consistent processes.
• Configure and manage firewalls, endpoint detection and response (EDR) solutions, and email security gateways.
• Support compliance initiatives in alignment with ISO 27001 and ITILv4 frameworks.
• Conduct periodic security awareness training sessions for client users.
• Prepare technical reports, risk assessments, and incident post-mortem analyses.
• Collaborate with vendors and internal teams to deploy new cybersecurity tools and processes.

Requirements: 

• Bachelor’s degree in Information Security, Computer Science, or a related discipline.
• 5+ years of experience in cybersecurity, preferably within an MSP or enterprise support environment.
• Strong understanding of SIEM platforms such as Microsoft Sentinel, LevelBlue, Splunk, or QRadar.
• Proven experience in network and endpoint protection, IDS/IPS, and vulnerability management.
• Hands-on experience creating, managing, and updating security runbooks and incident playbooks.
• Industry certifications such as CISSP, CISM, CEH, or CompTIA Security+ are advantageous.
• Excellent documentation, analytical, and communication skills.