Cybersecurity Presales Engineer at First Distribution

•  The Cybersecurity Pre-Sales Engineer is responsible for supporting the design, development, and delivery of tailored cyber-security solutions aligned to specific client requirements and partner technologies. The role involves researching and analyzing customer needs, configuring accurate and effective technical solutions, and ensuring alignment with current cybersecurity-ty technologies and industry developments.
• Working closely with the Services Manager, Product Manager, internal Account Managers, and vendor technical teams, the incumbent provides expert technical guidance, supports solution design, and assists in articulating networking and cybersecurity offerings to both internal and external stakeholders.
• The role also requires maintaining up-to-date industry certifications, staying informed on emerging cybersecurity trends, and contributing to product and solution innovation that supports client business growth and evolving security requirements.
• Additionally, the Cybersecurity Pre-Sales Engineer assists with technical tasks assigned by the Brand and ensures timely de-livery of responsibilities in line with organisational expectations.

Product Knowledge

• Conduct Technical Presentations to colleagues and resellers on products prescribed by management from time to time.
• Configure and Install Cybersecurity products as required by the sales team.
• Proactively facilitate and conduct product enablement sessions for all relevant internal and reseller salespeople

Communication & Etiquette

• Attention to detail in all written, email, and verbal communication.
• Presentation skills, ability to develop, articulate, and present relevant content professionally.
• Maintain respectful working relationships with all colleagues, customer representatives, and vendor representatives

Vendor engagement

• Establish solid relationships with Brand Managers and local Vendor representatives.
• Attend in-person and virtual vendor product training sessions.

Internal training associated with competencies:

• During the first week of your employment, you'll be presented with a meticulously crafted learning map designed to seamlessly guide you through your on-the-job training experience.

Minimum Qualifications :

• Matric
• BSc in Computer Science or a relevant qualification.
• 3-4 years of relevant experience in a technical cybersecurity-related pre-sales role.

Skills and Abilities

• Strong Self Motivational and Empowerment skills.
• Strong Communication Skills.
• Strong Relationship and Self-Management Skills.
• Takes Initiative.
• Works well with all kinds of people.
• Remains calm under pressure.

Certification Requirements and Responsibilities for Pre-Sales Engineers

• The employee commits to taking all necessary actions to complete and obtain the required certifications for this position as required by the employer.
• Additionally, the employee agrees to pursue any additional certifications operationally required by the employer to remain relevant and compliant with the role requirements both presently and in the future.
• The employee acknowledges responsibility for covering the costs of training courses and associated expenses should the employee fail to obtain certification after the initial attempt, and they agree to fund the second exam.
• In the event that the cost of the course/exam exceeds R8,000, the employee agrees to reimburse the full expense if they leave employment within one year of course completion. Any such repayment will be deducted from the final salary payment.
• The employee requested to inform HR and the line manager of any pending courses/examinations.
• The employer will assist with enrollment to the extent reasonably practical upon the employee's request for assistance.
• The employee commits to achieving certification by a reasonable deadline as stipulated by the employer.
• Failure to comply with these terms may result in termination of employment due to non-compliance with the required certifications.
• The employee understands the significance of non-compliance, as the required certifications are essential for performing the functions associated with the role.