Fresh Jobs at First Distribution

•  The Cybersecurity Pre-Sales Engineer is responsible for supporting the design, development, and delivery of tailored cyber-security solutions aligned to specific client requirements and partner technologies. The role involves researching and analyzing customer needs, configuring accurate and effective technical solutions, and ensuring alignment with current cybersecurity-ty technologies and industry developments.
• Working closely with the Services Manager, Product Manager, internal Account Managers, and vendor technical teams, the incumbent provides expert technical guidance, supports solution design, and assists in articulating networking and cybersecurity offerings to both internal and external stakeholders.
• The role also requires maintaining up-to-date industry certifications, staying informed on emerging cybersecurity trends, and contributing to product and solution innovation that supports client business growth and evolving security requirements.
• Additionally, the Cybersecurity Pre-Sales Engineer assists with technical tasks assigned by the Brand and ensures timely de-livery of responsibilities in line with organisational expectations.

Product Knowledge

• Conduct Technical Presentations to colleagues and resellers on products prescribed by management from time to time.
• Configure and Install Cybersecurity products as required by the sales team.
• Proactively facilitate and conduct product enablement sessions for all relevant internal and reseller salespeople

Communication & Etiquette

• Attention to detail in all written, email, and verbal communication.
• Presentation skills, ability to develop, articulate, and present relevant content professionally.
• Maintain respectful working relationships with all colleagues, customer representatives, and vendor representatives

Vendor engagement

• Establish solid relationships with Brand Managers and local Vendor representatives.
• Attend in-person and virtual vendor product training sessions.

Internal training associated with competencies:

• During the first week of your employment, you'll be presented with a meticulously crafted learning map designed to seamlessly guide you through your on-the-job training experience.

Minimum Qualifications :

• Matric
• BSc in Computer Science or a relevant qualification.
• 3-4 years of relevant experience in a technical cybersecurity-related pre-sales role.

Skills and Abilities

• Strong Self Motivational and Empowerment skills.
• Strong Communication Skills.
• Strong Relationship and Self-Management Skills.
• Takes Initiative.
• Works well with all kinds of people.
• Remains calm under pressure.

Certification Requirements and Responsibilities for Pre-Sales Engineers

• The employee commits to taking all necessary actions to complete and obtain the required certifications for this position as required by the employer.
• Additionally, the employee agrees to pursue any additional certifications operationally required by the employer to remain relevant and compliant with the role requirements both presently and in the future.
• The employee acknowledges responsibility for covering the costs of training courses and associated expenses should the employee fail to obtain certification after the initial attempt, and they agree to fund the second exam.
• In the event that the cost of the course/exam exceeds R8,000, the employee agrees to reimburse the full expense if they leave employment within one year of course completion. Any such repayment will be deducted from the final salary payment.
• The employee requested to inform HR and the line manager of any pending courses/examinations.
• The employer will assist with enrollment to the extent reasonably practical upon the employee's request for assistance.
• The employee commits to achieving certification by a reasonable deadline as stipulated by the employer.
• Failure to comply with these terms may result in termination of employment due to non-compliance with the required certifications.
• The employee understands the significance of non-compliance, as the required certifications are essential for performing the functions associated with the role.

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MAIN PURPOSE OF POSITION: 

• To promote FD’s Cloud and Hosting solutions to an assigned base of resellers. The role is responsible for driving revenue growth across a balanced portfolio of Cloud and Hosting brands, while building strong reseller relationships and demonstrating a solid understanding of First Distribution’s full business offering.

Cloud Account Manager Job Duties and Responsibilities

Sales and Account Management

• Sell Cloud solutions and services to assigned reseller partners
• Drive monthly GP targets across allocated accounts
• Develop reseller business through sales execution, business development, and knowledge transfer of Cloud offerings.
• Recruit, onboard, and enable new resellers
• Expand product adoption within existing reseller accounts
• Develop and support reseller business and marketing strategies to grow FD’s Cloud and Hosting brand portfolio (Existing and new targeted accounts).
• Maintain a strong understanding of reseller strategies, programs, and full product portfolios – understand your customer needs.
• Ensure all required sales certifications are current and maintained across relevant brands and as per business requirements.
• Conduct bi-weekly business review sessions with Brand and Pre-Sales teams.
• Provide weekly pipeline updates, including deal probability and forecasting.
• Accurately capture and manage opportunities in the CRM system
• Report on KPIs, targets, pipeline creation, and deal progression to the Sales Manager on a bi-weekly basis
• Track partner activities, forecast performance, and provide feedback on brand success
• Communicate vendor and brand updates effectively to resellers
• Attend bi-weekly brand planning, pipeline, and update sessions
• Build and maintain strong relationships with key resellers, Brand teams, and Presales teams.
• Act as the central point of contact for reseller participation in vendor programs, incentives, and rebates, in collaboration with the Brand Manager.
• Ensure effective execution of reseller business plans
• Conduct 2–3 reseller meetings per day
• Attending vendor conferences and industry events
• Consistently demonstrate sales growth and achievement of targets
• Report any deviations from targets with clear explanations and action plans

Marketing Management

• Participate in marketing planning sessions with the Brand Manager and Marketing Team
• Support and drive initiatives for top reseller partners.
• Encourage reseller participation in FD-hosted events, campaigns, and initiatives

People Management

• Manage reseller expectations by coordinating with Operations, Brand, and Pre-Sales teams.
• Attend vendor training to become self-sufficient in the sales of assigned products and solutions.

REQUIREMENTS:

Internal training associated with competencies:

• During the first week of employment, you will be provided with a structured learning map designed to support your onboarding and role-specific development.

Requirements :

• Matric (Grade 12)
• Information Technology or a relevant business qualification would be advantageous
• 3-5 years’ experience in IT sales or external account management.
• Basic understanding of cloud computing concepts and consumption-based sales models.
• AWS and/or Microsoft Cloud certifications would be advantageous
• Experience working with CRM systems for pipeline and opportunity management
• Intermediate Microsoft Excel proficiency, including the ability to manage sales pipelines, use formulas, apply filters, and create PivotTables and basic reports for forecasting and performance tracking

Skills and Abilities

• Strong self-motivation and accountability
• Excellent verbal and written communication skills
• Strong relationship-building and stakeholder management ability
• Effective time management and prioritization skills
• Ability to manage sales pipelines and forecast accurately
• Resilient and able to perform under pressure
• Collaborative team player across sales, brand, and technical teams
   

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MAIN PURPOSE OF THE ROLE

• The Strategic Partner Executive (SPE) is responsible for developing, maintaining, and expanding relationships with strategically important customers in Africa. Typically managing 20 - 30 key accounts in the SADC and IOI Region, the SPE is accountable for achieving sales targets and delivering on strategic account objectives.
• The SPE represents the full portfolio of the company’s brands, products, and services within assigned accounts.
• This role leads the customer account planning cycle and ensures that customer needs and expectations are consistently met through effective collaboration and execution.

Strategic Partner Executive Job Duties and Responsibilities.

• Build and maintain strong, productive professional relationships with key stakeholders within assigned customer accounts.
• Create a travel plan and execute in the various regions
• Report back to Exco monthly on travel and activities
• Coordinate internal resources, including Product and Sales Specialists, Support, Service, and Management teams, to achieve account performance objectives and customer expectations.
• Achieve assigned sales targets and strategic objectives across allocated accounts.
• Lead joint strategic account planning processes, establishing shared performance goals, financial targets, and key milestones for 1- to 3-year plans.
• Continuously assess, clarify, and validate customer needs to ensure alignment and value delivery.
• Drive solution development initiatives that address customer requirements while coordinating cross-functional teams.
• Meet and exceed assigned profitability and revenue targets.
• Deliver on strategic customer objectives as defined by company leadership.
• Develop and maintain comprehensive strategic account plans in line with company standards.
• Ensure high levels of customer satisfaction in accordance with company benchmarks.
• Complete all required training and development programmes within specified timeframes.

REQUIREMENTS

Internal training associated with competencies:

• During the first week of your employment, you'll be presented with a meticulously crafted learning map designed to seamlessly guide you through your on-the-job training experience.

Requirements :

Grade

• 5 - 6 years’ experience in Strategic Account Management, or Channel Sales in Africa (SADC preferred)
• 6 years’ experience in a strategic, customer-facing role.
• Strong proficiency in Microsoft Excel
• CRM system experience required; Accpac experience advantageous

Skills and Abilities

• Proven experience in managing and growing key client accounts in the SADC region preferred
• Solid understanding of the account planning cycle within the African ICT industry
• Experience in relationship management and cross-functional resource coordination
• Financial management experience, including tracking and meeting revenue/profitability targets
• Marketing exposure, including campaign development and execution
• Strong understanding of client markets and industry dynamics
• Experience developing and managing sales or marketing campaigns
• Proficiency in Microsoft Excel; experience with CRM systems (Accpac advantageous)

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MAIN PURPOSE OF POSITION:

• Develop an understanding of customers’ business and solution requirements into the SADC and IOI region
• Gain share of spending across mainly Dell, Fortinet and Cyber Security portfolio of technology solutions: 
• Run territory and or accounts, including account planning, sales forecasting, engaging cross-functional resources, and working with the virtual teams to ensure alignment across the organizations
• Regularly engage with decision-makers at client facilities in performing primary duties
• Provide sales leadership and experience on large, sophisticated opportunities.
• Africa Sales Specialist Job Duties and Responsibilities
• Manage the Sales of the Brand performance for the relevant product set and the relevant partner base (focus list)
• Driving revenue targets through a targeted set of Relevant brand partners,
• Driving Relevant brand strategy and portfolio within existing and as per the Focus list
• Core Business requirement Dell, Fortinet or Cyber Security Experience
• Display key competencies of knowledge re relevant brand programs and relevant portfolio of products
• Quarterly Business Review Session with Relevant brand
• Drive targeted partner development planning and review as per the focus list
• Drive Relevant brand product strategy and overview sessions with Business Partner
• Existing and New (brand-specific) partner recruitment and Development
• On-boarding process re Operational processes within focus
• Build and manage effective relationships with relevant brand team members
• Ensure the satisfactory execution of the aligned business plan in conjunction with Strategic business partners Execs and Brand Managers.
• Demonstrate sales
• Manage partner rebates
• Report opportunity details to Relevant brands on a regular basis (weekly) showing deal progression and pipeline creation using the Customer Relationship Management system
• Ensure that sales targets are achieved and report any deviations with detailed explanations.
• Ensure targeted profit margins are achieved
• Ensure rebate targets are achieved as set out in accordance with sales budgets
• Ensure weekly activities and minutes of meetings are reported to the Brand Manager.
• Ensure productivity reports are submitted to the Brand Manager list.

Marketing

• Engage with the brand in Biweekly, Quarterly, and Annual Marketing Planning sessions with Relevant brands and (Non-Relevant Brand Targeted Partners Partner Enablement (Target, Certifications, growth)
• Execute quarterly Promo and Program planning
• Develop an Account Plan that documents the key sales & marketing strategies and a management system that measures performance and success within the focus list

Administration

• Update CRM and manage opportunities through the lifecycle
• Request and evaluation quotes for submission
• Follow up on quotes
• Follow up on operations responses
• Manage SLA with brand operations
• Managing the deal from start to finish
• Attend training provided by Relevant brand to become totally self-sufficient in the sales of Relevant brand products.

REQUIREMENTS

Internal training associated with competencies:

• During the first week of your employment, you'll be presented with a meticulously crafted learning map designed to seamlessly guide you through your on-the-job training experience.

Requirements :

• Matric
• SADC and IOI Experience would be advantageous.
• Min 5 years of experience selling technology solutions into SADC (Preferred Dell, Fortinet or Cyber Security Experience)
• Extraordinary customer management and strategic selling skills
• Aptitude for understanding how technology products and solutions tackle business problems
• Strong communication, collaboration, and executive presentation skills, and the ability to provide insight and thought leadership to senior management

Additional Skills:

• Strong Self Motivational and Empowerment skills.
• Strong Communication Skills.
• Strong Relationship and Self-Management Skills.
• Takes Initiative.
• Works well with all kinds of people.
• Remains calm under pressure.