Debtors Administrator at Excellerate JHI

About the role

• We are seeking a skilled and experienced Debtors Administrator to manage the collection of clients’ rentals to ensure healthy cash flow and control of all debtors' accounts. Maintain good long-term customer and client manager relationships.

What you will bring

Inherent requirements for the position ( non-negotiable)

• Matric with Accountancy as a subject
• Strong technical background and skills.
• At least 2 years’ relevant experience in rent collection
• Computer literacy (MS Office)

Additional demonstrable requirements:

• Administration Skills

What you will be doing

Credit Balances:

• Refund of deposit and interest Investigation of other credit balances and correction thereof

Reporting:

• Monthly cash flow reporting and ensuring that each tenant has a comment and follow up date with reaction.
• Internal and external Audit Report investigations and feedback.
• Quarterly and Annual Book year end reporting.
• Reporting and correction of credit balances.

Collection activities:

• Telephonic collections and follow up.
• Statements, Utility readings and invoices where needed.
• Bank allocation and journals to correct payments.
• Reconciliations where disputes exist and send information through to tenants.
• Final demand letters.
• Recommendation to summons.
• Update data (addresses and contact details) and Data Integrity.
• Follow up of unpaid cheque and debit orders and letters to clients.
• Interpretation and suggestion of down payments and follow up in writing.
• Interest on arrear rental – control.
• Recommendation of summons of tenants more than 2 months outstanding.
• Follow up of all outstanding matters.
• Communication to Client Manager and tenant admin on disputes after investigating of the original lease agreement and account