Debtors Clerk at Pollock & Associates

Job Description

• Join a fast-growing luxury retail business with a strong presence in-store and online, driven by a start-up mentality and entrepreneurial spirit.
• This is a rare opportunity to join a dynamic finance team that combines agility with operational excellence, supporting rapid expansion across local and international markets.
• As a key player in managing our debtor processes, you will ensure financial integrity while contributing directly to the business’s success.

Experience & Technical Skills

• Minimum 5 years’ experience in a debtors/accounts receivable role, ideally in retail with B2C and wholesale exposure.
• Proficiency in ERP systems (preferably Odoo) and advanced Microsoft Excel skills.
• Experience handling multi-currency and international transactions.
• Proven ability to resolve disputes and manage customer relationships.
• Comfortable in a high-growth, entrepreneurial environment with strong integrity.

Preferred Skills

• Experience in a luxury or high-volume retail setting.
• Familiarity with online and e-commerce credit processes.

Key Responsibilities

• Own and manage the full debtors book across wholesale, online, and e-commerce platforms.
• Oversee account ageing, reconciliations, and accurate payment allocations.
• Follow up on outstanding balances and resolve payment discrepancies.
• Process and verify credit notes and returns to ensure account accuracy.
• Build strong relationships with customers to ensure timely collections.
• Prepare debtors’ performance reports and support audits.
• Drive compliance and suggest process improvements within the debtors’ function.