Debtors Manager at Oza Holdings

About the Job

Position Summary:

• The main purpose of the position is to manage the full debtors’ function. This includes ensuring that processes, reporting, and controls associated with all debtors’ activities are sufficient to achieve the goals of the organisation, which includes the on-time collection of all outstanding monies. The responsibility of managing some of the more complex customers will also be assigned to him/her.

Main Responsibilities:

• Managing the full debtors’ function.
• Assisting in debtors function activities such as resolving queries on accounts and liaising with logistics, plant, and sales teams.
• Ensuring the timeous allocations on SAP to keep the ageing clean.
• Ensuring the customer tracker is updated with new customers, credit limits, insurance limits.
• Managing the opening of cash customers and new stores on SAP.
• Sending through new customer credit applications, customer insurance increase requests and liaising with the customer with feedback.
• Ensuring the proper preparation of the debtors ageing with comments from customers / sales reps for management review.
• Liaising with the credit agency, legal team, and sales team with regards to overdue debt.
• Liaising with SAP Consultants regarding the resolution of SAP system related issues.
• Reviewing and sending through sales declaration and ageing for the customer insurance invoice and dealing with queries.
• Maintaining SAP Credit Limits for customers.
• Preparing claim documents to the insurer by collating invoices, POD’s, correspondence and other documents.
• Maintain and process customer invoices and deposits.
• Send customer statements, POD’s, and invoices as requested by customers.
• Process monthly payments to customer accounts allocated to invoices and document account updates for the customer account statement.
• Contact clients with past dues accounts to formulate payment plans and discuss restructuring options.
• Deal with customer queries over the phone or via e-mail.
• Manage monthly reconciliations schedules for group customer accounts.
• Review accounts monthly to assess aging and pursue collection of funds.
• Perform targeted collections on past due accounts.
• Research and resolve customer claims related to shortages, returns and discounts.
• Manage efficient cash flow reporting, post cash receipts, and analyse charge backs, independently addressing, and resolving issues.
• Reconcile accounts receivable ledger to verify payments and resolve variances.
• Any other task that can be reasonably expected from this position.

Requirements

Skills & Attributes

• Effective written and verbal communication.
• Attention to detail.
• Good problem-solving ability.
• Goal orientated.
• Persistent.
• SAP
• Excel

Education and experience

• Relevant finance degree / qualification
• Minimum 5 years relevant experience in debtors’ function