Delivery Lead: Collections at Capitec Bank

Purpose

• To provide direction to and lead technical teams responsible for the full product lifecycle to ensure successful delivery of all product features, support and maintenance related tasks within the Credit Collections environment
• Oversee the ongoing drive to increase efficiency, optimisation, innovation and people development in these environments.

Knowledge and Experience

Minimum:

• At least 5 years’ experience in software development management including experience in leading a technical team.
• Experience in system automation or software development roles within a Credit Environment
• Experience in a Central Collections environment is preferred
• Stakeholder  relationship engagement and management
• Responsibility for delivery in a fast moving environment
• General business acumen
• Business analysis and design
• Project Management principles and methodologies
• Systems Development Life Cycle (SDLC)
• Credit Life Cycle

Qualifications (Minimum)

• A relevant tertiary qualification
• Grade 12 National Certificate / Vocational

Skills

• Communications Skills
• Interpersonal & Relationship management Skills
• Negotiation skills
• Influencing Skills
• Facilitation Skills
• Presentation Skills
• Analytical Skills
• Problem solving skills
• Commercial Thinking Skills
• Attention to Detail
• Planning, organising and coordination skills
• Project Management Skills (Methodolgy Specific)
• Leadership Skills

Competencies

• Deciding and Initiating Action
• Leading and Supervising
• Working with People
• Applying Expertise and Technology
• Planning and Organising
• Delivering Results and Meeting Customer Expectations
• Coping with Pressures and Setbacks

Conditions of Employment

• Clear criminal and credit record
• Contactable via own mobile phone