Demand Coordinator - VKB Milling, Reitz at VKB Group

Purpose of the Role

• To support the Sales and Supply Chain functions through accurate sales reporting, demand forecasting, price administration, and analytical insights. The role ensures alignment between Sales, Procurement, Production, and Logistics by providing reliable forecasts, managing pricing data in NAV, and supporting decision-making to optimise stock availability and avoid out-of-stock situations.

Key Responsibilities and Duties:

Sales Administration & System Support

• Load and maintain pricing in Microsoft NAV using approved deal sheets.
• Assist the Internal Sales team with pricing, order, and customer-related queries.
• Perform daily stock checks in NAV to identify critical stock levels by SKU.
• Support claims management and maintain accurate customer records.

Reporting & Analytics

Compile daily, weekly, and monthly sales reports by:

• Salesperson
• Region
• Product category (Maize, Wheat, Pasta, Noodles, Spaghetti)
• Provide general analytical support to the Sales Analyst.

Prepare financial and operational reports including:

• Daily Flash reports
• Track forecast vs. actual sales and report on forecast accuracy.

Forecasting & Demand Planning Support

• Prepare information for forecast discussions and management decision-making.

Develop and maintain:

• 3-, 6-, and 12-month moving averages by SKU, product, site, and salesperson
• Volume forecasts by SKU/product, customer, and mill

Support the development of:

• 4-week, 8-week, and 12-week forecasts
• Consolidate monthly volume and price forecasts in collaboration with the Sales team.
• Identify deviations exceeding agreed thresholds and escalate for corrective action.

Forecast Meetings & Stakeholder Engagement

• Coordinate and support monthly forecast (FC) meetings with all stakeholders:
• Prepare and distribute forecast packs, reports, and action trackers.
• Engage cross-functionally with Sales, Procurement, Production, and Logistics teams.

Procurement & Supply Chain Support

• Support raw material and packaging planning through accurate volume forecasts.
• Assist with consolidated replenishment orders for co-packed items (e.g. Noodles & Spaghetti).

Commercial & Performance Support

• Support rebate tracking, incentive calculations, and commission reporting.
• Assist with customer business reviews for identified key accounts.
• Contribute to continuous improvement initiatives in Business Intelligence and reporting accuracy.

Minimum Requirements

Qualifications

• Bachelor’s Degree in Administration, Finance, Supply Chain, Business, or a related field

Experience

• Minimum of 2–3 years’ experience in a sales, FMCG, demand planning, or analytical environment
• Exposure to forecasting, reporting, or supply chain coordination

Systems & Technical Skills

• Strong proficiency in Microsoft Excel (analysis, formulas, reporting)
• Working knowledge of Microsoft NAV or similar ERP systems (advantage)
• BI and analytical reporting experience will be advantageous

Skills & Competencies

• Strong analytical and numerical ability
• Planning and organisational skills
• High attention to detail and data accuracy
• Effective communication across departments
• Ability to multitask and work under pressure
• Proactive problem-solving mindset
• Quick learner with strong system aptitude

Closing Date 13 May 2026