Deputy Director: Chief Adjudicator at The Government Pensions Administration Agency (GPAA)

Qualification/s Requirements

• A relevant three-year bachelor’s degree/B Tech qualification in the Legal field or equivalent qualification, (with at least 360 credits). Minimum six (6) years’ appropriate experience, with 3 years in a management role /middle management role. Computer literacy that would include a high level of proficiency in Microsoft products.

Key Performance Areas

The incumbent will be responsible for a wide variety of tasks which includes but are not limited to the following: 

• Manage process of Adjudication applications: Oversee the preparation of cases to be heard for adjudication. Review and evaluate merits and demerits of adjudication cases. Determine if cases are legible for appeal or not. Manage the drafting of adjudication reports. Provide detailed information to the appeal panel on review cases. 
• Develop and implement Special Pensions Adjudication administration processes, guidelines and processes: Undertake research on latest trend with regards to administration of Adjudication processes. Develop a comprehensive and concise guideline on management of and administration of adjudication processes. Ensure that the guideline is in line with GPAA strategic objectives and contribute to effective service delivery. Develop Special Pensions adjudication risk assessment procedures and implement risk mitigation measures. Oversee continuous adherence to adjudication administration guidelines and policies. 
• Manage all resources of the unit: Set, agree and monitor performance of direct reports, check that it is aligned with planned targets. Allocate work according to the individual workload, expertise, and developmental needs of the individual. Identify development and succession planning requirements. Ensure employment equity compliance. Monitor that outputs are achieved against business requirements. Facilitate staff productivity and efficiency, minimizing absenteeism and turnover figures. Motivate staff through the implementation of various reward mechanisms. Facilitate departmental communication through appropriate structures and systems. Manage the budget of the unit and monitor expenditure patterns as per the prescripts.