Deputy Director: Strategic Management at The Government Pensions Administration Agency (GPAA)

REQUIREMENTS :

• An undergraduate qualification (NQF level 7), Bachelor’s degree, B Tech as recognized by SAQA.
• At least 6-10 years’ demonstrated experience in the strategic planning environment of which five (5) years should be at a middle/senior managerial level. Display extensive knowledge of policy formulation, development of strategic planning documentation and modelling of data.
• Experience gained in Financial Services, especially Employee Benefits, Pension Fund and Retirement Benefits Administration, will be a distinct advantage. 

DUTIES :

• The incumbent will be responsible for a wide variety of tasks which include but are not limited to the following: Manage the implementation of the division strategy: Monitor the implementation of the operational plan for the Directorate to support the achievement of GPAA’s strategic objectives. Manage, monitor and review the Directorate policies, procedures and processes, in accordance with the best practice and legislation.
• Manage the implementation of an effective short, medium and long-term operating strategy for the Directorate. Conduct benchmarks on new developments in practices to improve the effectiveness and efficiency of the organisation. Manage the provision of best practices regarding Directorate functions to all stakeholders. Manage the implementation of a management effectiveness and leadership strategy.
• Engage in strategic relationships with relevant stakeholders to serve the interest of the organisation. Monitor compliance with relevant legislation throughout all Directorate functions, including audit findings and risk management. Conduct trend analyses and forecasting. Manage and coordinate the implementation of strategy and planning programmes for the department: Develop and maintain strategic planning systems. Facilitate processes on the identification of priorities to inform GPAA’s strategic plan.
• Analyse sector plans to ensure the alignment of GPAA to the DPSA priorities and programmes. Support GPAA with regard to the planning of processes. Determine business needs and identify areas of intervention. Develop institutional reform models and guidelines aimed at enhancing departmental strategy. Advice and partner with business units in working towards a turnaround for the department. Prepare and implement business continuity strategy for the GPAA.
• Manage all research and policy development in the department: Develop the research agenda for GPAA and maintain protocols for internal and external research. Coordinate and facilitate research activities on sector specific programmes. Establish partnerships and coordinate funding to conduct research. Maintain the repository of research products and facilitate dissemination of research results.
• Provide advice and support to internal units on policy development and approval matters. Develop and maintain protocols and guidelines for departmental policy development processes. Manage information and analytics services: Assess effective business intelligence strategies and analytics solutions. Oversee analytics projects to extract, manage and analyse customer data.
• Oversee the development and implementation of tools for data transformation. Developing and implementing analytics solutions and generating reports. Monitor applied statistics and data modelling to gain actionable organization insights and boost organization productivity and services. Manage stakeholders’ relationships and expectations.
• Enforce company policies and procedures to ensure quality and prevent discrepancies. Keep abreast of industry best practices and policies. Oversee the stakeholder engagement: Assess the provision of Strategy support and advice line managers. Drive a culture of compliance with GPAA line managers and staff to ensure greater awareness of strategy, policies and procedures. Monitor compliance with relevant legislation throughout all of GPAA.
• Analyse service delivery gaps and challenges, define service delivery operational measures and targets, and implement remedial action strategies. Oversee quality of service provided to internal and external customers/clients/stakeholders. Proactively ensure the identification and mitigation of risks.
• Ensure information flow to and alignment with all stakeholders to ensure effectiveness engagement. Oversee the automation of business processes and records management function with the approved filing plan and record management system. Manage all the resources in the Directorate: Ensure the development and management of staff within the Directorate. Implement and maintain a relevant management approach to support effective business results within the Directorate.
• Develop and sustain a culture of high performance, professionalism and integrity to support overall quality of service delivery. Ensure control of budgeting and expenditure process in-line with strategic objectives and relevant legislation. Ensure the effective utilisation of all other resources (including IS, Assets, Infrastructure, etc) within the Directorate.