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CDW delivers high-performance commercial services and solutions across both the private and public sector. With extensive experience in the public sector and a position on all relevant frameworks, we help customers minimise risk, working consultatively with them to maximise quality of service delivery and deliver real value against savings targets. Operat...
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Description
Bring your career and talents to CDW, where you can have a greater impact, be inspired by our mission and excited about your job and future. With revenues of over £1 billion, CDW UK is a leading supplier of IT solutions and services to a broad range of commercial and public sector customers globally.
As a Desktop Support Technician, you will be responsible for maintaining and supporting the accounts held by CDW by assisting in account management and administration. Developing the full potential of these accounts by working both internally and externally on new business solutions for the clients. You will require an aptitude for working with applications/systems to undertake analysis, diagnoses, and resolution to user issues.
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Engineers must possess a range of essential qualities to excel in their roles. They should demonstrate adeptness in managing the stress that comes with handling multiple tasks simultaneously. Attention to detail is crucial for engineers to ensure precision and accuracy in their work. Whether working independently or collaboratively, outstanding engineers exhibit equal competence in both scenarios. They should have a solid grasp of technology, a willingness to engage in self-study, and the ability to introduce new solutions for discussion. Effective communication skills are essential for CDW engineers, as their ability to help clients understand complex matters relies on clear and concise communication. Lastly, engineers should maintain an even-tempered disposition and avoid becoming easily frustrated, allowing them to approach challenges with patience and find optimal solutions.
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