Digital Learning Specialist at Hollard Insurance

Job Purpose:

• Design, develop, and maintain engaging digital learning content aligned with Hollard’s Group Learning Strategy. Ensure optimal performance and continuous improvement of the Digital Learning Ecosystem (LMS, LXP, XR). Use instructional design models (e.g., ADDIE, SAM), AI tools, and data insights to create scalable, inclusive learning solutions. Support compliance, accreditation, and digital fluency initiatives. Provide system support, resolve issues, document functionality needs, and train employees.

Key Responsibilities:

Platform Management

• Administer and maintain platform reliability, user adoption, and data integrity. Enforce standards and troubleshoot content and integrations. Manage communications, support, and escalations. Generate reports and dashboards to track engagement and impact. Train users and support testing and vendor integrations. Recommend upgrades and stay current with tech trends.

Learning Design & Development

• Apply instructional design models and adult learning principles. Develop eLearning modules, microlearning, assessments, and simulations. Collaborate with SMEs and stakeholders for rapid prototyping. Ensure compliance with SETA, CPD, and regulatory standards. Embed accessibility and inclusivity (e.g., WCAG).

Content Planning & Development

• Structure knowledge into modules with SME input. Align activities with business priorities and learning objectives. Ensure outcomes meet Unit Standards and are assessable. Create content that promotes mastery and supports diverse learners. Maintain quality and clarity in language and format.

Facilitation Guidelines & Evaluation

• Provide clear facilitation instructions and assessment plans. Identify resources and implementation requirements. Structure learning sequence and timeframes. Document improvement opportunities for future revisions.

Media & Technology Use

• Select appropriate media and collaborate with vendors. Stay updated on training trends and assist in multimedia content creation.

Required Knowledge and Experience    

• Minimuim 5 years related experience
• Instructional Design: Strong expertise in design models, adult learning, and systems thinking
• Digital Learning: Experience with AI tools, adaptive platforms, and content development
• Compliance & Security: Knowledge of SCORM, xAPI, and data privacy protocols
• Analytics: Advanced Excel and reporting skills; interpret learning analytic
• Business Acumen: Understand talent strategies and manage multiple projects

Educational Requirements    

• Bachelor’s Degree -recommended
• Diploma in Education/ Training & Development (preferred)

Deadline:12th October,2025