Digital Program Manager at The Heineken Company

Key Responsibilities

Effective management of Projects

• Design and delivery of Project/s and integration of plans to deliver against the strategy. These projects may
• involve a significant degree of ambiguity, complexity and difficulty and involve budgets of several million rand.
• Facilitate project or programme commercials with an approved business case. Oversee budget management throughout the project lifecycle.
• Assess and facilitate prioritisation of the project to be delivered through the portfolio.
• Manage the interdependence of the project with other changes and projects within the broader business.
• Working with high levels of uncertainty and agility to change when new information becomes available.
• Ensure change management is part of the programme plans to enable the required business changes.
• Implement management routines and KPIs tracking to assure the delivery of benefits aligned to the project and overall portfolio objectives.

Managing cross-functional project team

• Mobilize, energize and effectively manage cross functional teams to ensure delivery of project objectives.
• These teams may include employees from Heineken Beverages or contract parties.
• Coach team members on project management fundamentals.
• Coordinate training where required.

Drive effective governance

• Construct and manage a fit for purpose eco-system and cadence to effectively manage project delivery and stakeholder engagement.
• Tracking and reporting progress of programme and projects within the Digital Portfolio on all levels across Heineken Beverages.
• Development and implementation of a through the line project or programme change management plan.
• Assuring project management governance in place (planning, budgeting, timing, risk management, etc.
• Compile and facilitate presentations and engagements at different levels – both inside and external of the organization.
• Review, coordination and finalization of related project contracts which may include contracting with external parties.
• Coordinate and work with business owners from a governance perspective on impacted and changed business processes.
• Ensure that data governance is an integral part of project construct.
• Coordinate and work with Internal Audit to provide correct project delivery assurance.

Drive continuous improvement in area of responsibility

• Implemented new ideas and improved methods, systems and work processes which lead to higher quality, better results at same or reduced cost.
• Play a leading part in the Change and Orchestration office evolution and value proposition to further enhance the current Heineken Beverages executional capability of all Projects across different functions.
• Lead and proactively coach project teams on the Change and Orchestration Office value proposition. Personal Development and Teamwork. ·
• Take responsibility for own development and contribute to team effectiveness.
• Agree on personal performance goals and achievement thereof.
• Demonstrating the Heineken Beverages Corporate Values. Drive own development to ensure knowledge and skills remain current.
• Career and IDP’s in place.

Requirments

• Program management and Project Management certification
• PMP Certified
• Prince2 and Agile certification advantageous
• A relevant and recognised Degree (PMO related accreditations will be an advantage)
• Minimum 5-8 years’ relevant working experience in a Project environment.
• Experience of the management of technology programmes and projects
• Advanced understanding of the wider digital, commercial and business implications
• Experience of programme, commercial and change management methods with tools
• Experience with senior stakeholder management