Open Positions at The Heineken Company

Key performance areas include, but not limited to:

• Maintaining electronic systems on existing machinery and equipment;
• Attending to electronic related equipment breakdowns;
• Fault finding in electronic equipment;
• Reading and interpreting complex circuit diagrams
• Attending to electrical related equipment breakdowns, if required;
• Providing assistance to production lines;
• Installation of electronic systems on new machinery and equipment;
• Upgrading, optimising and modifying electronic control systems;
• Programming stacking patterns on palletisers, etc.
• Adhering to all relevant quality, health & safety policies and procedures;
• Completing all relevant administration;
• Providing inputs for budgets (OPEX and CAPEX).
• Dealing with suppliers and contractors

The successful candidate must have the following qualification/experience/skills:

• Qualified Electronic Technician (N6);
• At least 3 years relevant experience in the Electronics environment;
• Working knowledge of:
• PLC/HMI programming (Siemens S7, Win CC, Simotion Scout, TIA Portal, etc.);
• Industrial networks (Profibus, Ethernet, ASI, etc.);
• Scada Systems / Plant Information Systems;
• Electrical components (contactors, overloads, starters, sensors, PT100, etc.);
• Variable speed drives (Danfoss, Telemechanique, Lenze, etc.);
• Familiar with conveyor line controls, automation and high-speed filling lines;
• Computer literate in MS Office package (MS Word, MS Excel, MS Outlook, etc.);
• Ability to work independently and under pressure;
• Willing and able to be on standby and respond to callouts after hours and on weekends (standby is rotated on a weekly basis);
• Willing and able to work extended hours (overtime) as and/or when required;
• Ability to cope with the inherent physical demands of the position.

Advantageous:

• Electrical Artisan/Millwright WITH a completed trade test
• Working experience in the FMCG industry
• Working experience with Krones, KHS machines

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Key performance areas include, but are not limited to: 

• Retention of samples 
• Provide feedback in DCS meeting forums on the status of retention samples (line checks) 
• Discard retention samples (Lab and Cellar) (Please note all retention samples are kept for at least 18 months) 
• Ensure good Storage of analysis worksheets 
• Chemical prep & analysis 
• DCS chart responsibility 
• Effective management of chart 
• Innovations & customer surveys 
•  Weekly stock take 
• General housekeeping in chemical store, retention room & registration area 
• Ensure completion of housekeeping checklists. 
• Assist in housekeeping inspections 

The successful candidate must have the following qualifications, skills, and experience: 

• National Diploma in Chemistry/ Food tech/ Biotech 
• At least one years’ experience within a QC testing Lab 
• Knowledge of LIMS, MS Excel & Outlook 
• Attention to detail 
• Analytic Thinking 
• Ability to plan and prioritise 
• Good administrative skills 
• Good written and verbal communication 

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KEY RESULT AREAS

• Drive market share
• Drive and maintain Accessibility, Availability and Activation and Affordability for clients
• Drive RSP
• Brand portfolio approach across all categories Beer, Wine, Spirits and RTD
• Drive price-driven promotions and power pack compliance agreements with customers
• Build partnerships with customers
• Maintain call strike rate
• Drive continuous improvement and implement business improvement initiatives
• Take responsibility for own development and contribute to team effectiveness by displaying HEINEKEN Behaviours

EDUCATIONAL QUALIFICATIONS

• Relevant Tertiary Qualification (Diploma / Degree)

PROFESSIONAL EXPERIENCE AND PERSONAL ATTRIBUTES

• 2-3 years of FMCG or relevant experience
• A valid drivers license - Code 08 without endorsements with at least 2 years driving experience
• Weekend work and promotions
• Persuasive selling skills & negotiation
• Sales Commercial Insights: Awareness and understanding of the implications of fundamental commercial implications on day-to-day decisions
• Sales process management :Understand the primary key drivers of sales in different channels
• Sales Product Knowledge: Product relevance by channel, cluster and tier understood and applied
• Sales strategies and plans to sustain brand growth
• Sales Technology Application: Demonstrate an understanding of how technology works within the sales process

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Key Performance Areas would include, but are not limited to:

• Drive MRP fundamentals adherence and governance at site level to ensure site 4-week MPS KPI is met.
• Manage OTIF processes to ensure Packaging and Brewhouse plans are met, including Returnable requirements.
• Manage OTIF process for Indirect and MRO items.
• Co-ordinate PIPO process for the site, including requesting for BOM updates.
• Chair monthly and quarterly SPP meetings with key suppliers for both MRP and site SLA’s.
• Ensure service levels are maintained through management of contracts and engagement with Group Contract managers.
• Manage the Supplier claims process for the site.
• Timely escalations of material constraints to ensure mitigation processes are in place.
• Adhering to all ICC procedures pertaining to purchasing process for site.
• Maintaining and improving relationships with suppliers and customers.
• Ensuring competitive pricing and implementing cost savings.
• Implementing and adhering to purchasing policies and procedures.
• Lead and manage Sedibeng Material Scheduling team.
• Ensure adherence & compliance to the Quality Management System and relevant policies, procedures, work instructions and Standard Operating Principles always.
• Drive innovation and business improvements in support of operational goals.
• Perform stand-in duties for PPL Manager and support end to end PPL processes on site.

The Successful candidate must preferably have the following experience/skills:

• Relevant Tertiary Degree in Production, Operations Management or Supply Chain management. 
•  5 years’ experience proven track record of working within an FMCG- MRP environment. 
• Proven supplier management engagements 
• Strong leadership capabilities and ability to manage people with diverse backgrounds.
• Excellent negotiation and collaboration skills
• High acumen of SAP
• Advanced Excel skills
• Strong analytical abilities & attention to details
• Advanced level of problem-solving abilities
• Future-orientated and able to generate contingency plans.
• Good verbal/ written communication skills
• Ability to communicate effectively with site management and planners.
• Ability to persevere with tasks and display resilience when confronted with adversity.

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Key Responsibilities

Effective management of Projects

• Design and delivery of Project/s and integration of plans to deliver against the strategy. These projects may
• involve a significant degree of ambiguity, complexity and difficulty and involve budgets of several million rand.
• Facilitate project or programme commercials with an approved business case. Oversee budget management throughout the project lifecycle.
• Assess and facilitate prioritisation of the project to be delivered through the portfolio.
• Manage the interdependence of the project with other changes and projects within the broader business.
• Working with high levels of uncertainty and agility to change when new information becomes available.
• Ensure change management is part of the programme plans to enable the required business changes.
• Implement management routines and KPIs tracking to assure the delivery of benefits aligned to the project and overall portfolio objectives.

Managing cross-functional project team

• Mobilize, energize and effectively manage cross functional teams to ensure delivery of project objectives.
• These teams may include employees from Heineken Beverages or contract parties.
• Coach team members on project management fundamentals.
• Coordinate training where required.

Drive effective governance

• Construct and manage a fit for purpose eco-system and cadence to effectively manage project delivery and stakeholder engagement.
• Tracking and reporting progress of programme and projects within the Digital Portfolio on all levels across Heineken Beverages.
• Development and implementation of a through the line project or programme change management plan.
• Assuring project management governance in place (planning, budgeting, timing, risk management, etc.
• Compile and facilitate presentations and engagements at different levels – both inside and external of the organization.
• Review, coordination and finalization of related project contracts which may include contracting with external parties.
• Coordinate and work with business owners from a governance perspective on impacted and changed business processes.
• Ensure that data governance is an integral part of project construct.
• Coordinate and work with Internal Audit to provide correct project delivery assurance.

Drive continuous improvement in area of responsibility

• Implemented new ideas and improved methods, systems and work processes which lead to higher quality, better results at same or reduced cost.
• Play a leading part in the Change and Orchestration office evolution and value proposition to further enhance the current Heineken Beverages executional capability of all Projects across different functions.
• Lead and proactively coach project teams on the Change and Orchestration Office value proposition. Personal Development and Teamwork. ·
• Take responsibility for own development and contribute to team effectiveness.
• Agree on personal performance goals and achievement thereof.
• Demonstrating the Heineken Beverages Corporate Values. Drive own development to ensure knowledge and skills remain current.
• Career and IDP’s in place.

Requirments

• Program management and Project Management certification
• PMP Certified
• Prince2 and Agile certification advantageous
• A relevant and recognised Degree (PMO related accreditations will be an advantage)
• Minimum 5-8 years’ relevant working experience in a Project environment.
• Experience of the management of technology programmes and projects
• Advanced understanding of the wider digital, commercial and business implications
• Experience of programme, commercial and change management methods with tools
• Experience with senior stakeholder management

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KEY RESPONSIBILITIES:

• Develop trust relationships with a portfolio of major clients
• Acquire a thorough understanding of key customer needs and requirements.
• Expand the relationships with existing customers by continuously proposing solutions that meet their objectives.
• Ensure the correct products and services are delivered to customers in a timely manner.
• Serve as the link of communication between key customers and internal teams.
• Resolve any issues and problems faced by customers and deal with complaints to maintain trust.
• Play an integral part in generating new sales that will turn into long-lasting relationships.
• Prepare regular reports of progress and forecasts to internal and external stakeholders using key accountmetrics.
• Apply the key elements of channel, category management in terms of continuously enhancing supply andretailer and manufacturing relationships, meeting consumer needs smarter and faster in such a manner that itwould maximize fi nancial returns.
• Develop and implement the most eff ective consumer touch points and the resulting cost effi cientcommunication mediums for the brand to infl uence its consumers (ATL, POS, ROI, Sponsorships, Events, brandhome)
• Manage Customer P&L and grow account profi tability

Grow market share

• Serve as the single point of contact to coordinate interaction between all functional areas within HeinekenBeverages and their counterparts within the Group Account.
• Analyse and interpret business information including legal parameters and governance requirements.
• Follow Heineken Beverage’s policies and procedures and identify opportunities for continuous improvement

EDUCATIONAL QUALIFICATIONS

• Relevant tertiary qualifi cation i.e National Diploma/Degree is needed for the role.

PROFESSIONAL EXPERIENCE AND PERSONAL ATTRIBUTES

• Minimum of 5 years market experience in Key Account, Business Management, Revenue Management, ChannelManagement and/or Financial Management; within a FMCG company would be a preference.
• Sound knowledge of Group Account/Key Account practices and procedures.
• Successful track record in relationship management.
• Proven track record with sizable portfolio
• Above average business acumen, commercial accounting and profi tability management skills
• Competent in the use of MS Offi ce (Outlook, Word, Excel, Power Point) will be advantageous.

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Key Learning Areas include, but are not limited to the following:

• Consumer at the centre
• Portfolio Management
• Integrated Commercial Planning
• Brand strategy
• Breakthrough Communication
• Brand Profitability
• Innovation & Renovation
• Store back Marketing
• RTM & Channel Understanding 

To qualify for selection and participation in this programme, candidates must meet the following criteria:

• Be in possession of a Marketing related tertiary qualification (diploma/degree).
• Computer literacy – Microsoft Suit (Word, Excel, PowerPoint, Outlook)
• Sound communication and presentation skills;
• Effective time management;
• Ability to multi-task and perform under pressure.
• Ability to work in a team
• South African citizen;

Prospective graduates must submit the following:

• A curriculum vitae,
• Certified academic record,
• Certified copy of grade 12 certificate
• Certified copy of degree/diploma
• Certified copy of identity document

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KEY RESPONSIBILITIES:

• Develop and implement BTL marketing stratergies that align with the brand and commecial objectives
• Identify consuemr engagement opportunites across touchpoints such as retail, events and direct -to-consumer channels
• Support the creation of the brand's intergated commercial plan with BTL components
• Plan and manage BTL budgets for effective resource allocation and return on investment
• Lead execution of BTL campaigns: activations, in-store promotions, sampling, trade marketing, and roadshows.
• Ensure brand activations are delivered on time and in full, across relevant geographies and channels.
• Manage development of BTL assets with agencies and vendors to ensure brand consistency and quality.
• Support new product launches and relaunches by driving in-market visibility and engagement.
• Ensure all BTL activity adheres to brand guidelines and regulatory requirements.
• Continuously seek innovative activation formats, experiential marketing ideas, and digital integration in BTL spaces.
• Leverage shopper and consumer insights to refine activation plans and improve campaign relevance.
• Collaborate with internal stakeholders (Sales, Trade, Digital, Finance, Supply Chain) for alignment and seamless execution.
• Manage agency relationships and performance to deliver on creative briefs, activation plans, and timelines.
• Provide strategic direction to regional/national trade marketing teams to ensure alignment with brand objectives.
• Track BTL campaign performance using clear KPIs (reach, engagement, sales uplift, ROI).
• Conduct post-campaign evaluations and deliver insights to improve future executions.
• Maintain a clear inventory and usage log of promotional materials and brand assets.
• Report and monitor actual vs. planned BTL spend to ensure on-budget delivery.

EDUCATIONAL QUALIFICATIONS

• A relevant and recognized Bachelor’s, Masters or Post-Graduate qualification in Commerce, Marketing, Economics, Business Science or related field.

PROFESSIONAL EXPERIENCE AND PERSONAL ATTRIBUTES

• 3-5 years of experience in BTL marketing, brand activation or trade marketing within an FMCG environment
• Expericence working cross-functional teams and external partners
• Proven record of managing end-to-end campaigns that drive business performance
• Strong project management and negotiation skills
• Excellent stakeholder management and negotiation skills
• Analytical thinker with the ability to extract insights from campaign data
• Highly creative with attention to detail and passion for consumer experience
• Comfortable in a fast-paced, dynamic environment with multiple priorities
• Budget management and Financial accumen

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Key Performance Areas would include, but are not limited to:

• Ensure that the inventory management of all goods is conducted in a cost-effective manner.
• Check depot coverage daily and communicate with Planning if required.
• Report all stock outs to the Depot, Sales, and Planning teams.
• Plan correct storage location for products in liaison with the Ops Manager/ Inventory Clerk (ABC Analysis)
• Create physical Inventory Documents for daily cycle counts and monthly stock counts.
• Conduct regular floor walks to ensure that Inventory housekeeping is done daily. 
• Reduce and maintain write-offs and losses to a minimum.
• Ensure optimal stock availability and stock rotation.
• Maintain the highest possible level of customer (Internal and external) service.
• Help enable superior customer service as measured by On Time In Full (OTIF).
• Ensure customer complaints are resolved swiftly and efficiently.
• Manage stock movements and documentation in accordance with the ICC and Internal/External Audit controls.
• Evaluate and maintain stock loss control procedures on an on-going basis (including breakages).
• Ensure that stacking heights are maintained.
• Conduct routine audits, namely, Risk audits (Depots without a site controller) and Quality Audits.
• Ensure that routine Quality Control inspections are conducted in the Distribution Centre.
• Ensure updated quality guidelines are displayed throughout the warehouse.
• Guarantee that the shelf-life tracker is completed and that short, dated stock is highlighted to Quality Control and communicate to the sales team.
• Conduct quality control checks on receipt of stock and before stock is dispatched.
• Ensure that the FIFO principle is applied to stock movements by printing bin pulling sheets for the warehouse.
• Adhere to the stock age policy and ensure that all concessions are raised and approved.
• Adhere to the product recall policy and administer the execution of the process at site level.
• Isolate frozen stock and move it to the blocked stock zone on SAP to stop orders from being placed against it to reflect the correct days of cover.
• Implement and adhere to Internal Control Measures such as ICC’s, ISO requirements and Operations Excellence standards. 
• Conduct stock counts according to the organization’s standards and procedures.
• Complete the system and site preparation process to enable effective stock counts.
• Process all stock adjustments prior to starting stock take, including sorted containers.
• Start stock take on SAP and upload physical stock count from stock take system.
• Generate the stock variance report and investigate all variances via route cause analysis.
• End stock take on SAP and generate and store relevant posting and audit reports.
• Compile daily stock pack and have it approved by the relevant parties.
• Conduct ad hoc stock counts for unresolved variances.
• Check that route settlement corrections have been processed correctly.
• Clear SAP open cycles (Shipments and open Transfer Orders).
• Update relevant Key Performance Indicator Boards.
• Manage stock write offs, stock variance and stock age reports.
• Manage Secondary Distribution (Not applicable for Mega sites) and Primary Distribution (Including Mega sites) Shipments.
• Ensure that all post goods issues have been processed for all deliveries and driver corrections.
• Reconcile invoices to shipments and deliveries daily.
• Ensure that all daily load plans and distribution gate registers have been checked and are on file.
• Ensure that all inter depot movement notes have been checked against inter depot gate register and filed.
• Follow up on all inter depot in transit shipments if not received.
• Log inter depot claims in accordance with the claim procedure. 
• Confirm inter depot movements with the dispatching sites monthly.
• Report on missing, broken, and foreign products and ensure that surveys in this regard are conducted according to policy, captured daily and communicated for follow up with customers. 
• Investigate loads that are shorts or over and charge depots/drivers and/or 3PL‘s for shortages.
• Ensure that all stock postings are posted to the correct accounts.
• Compile variance commentary and submit to management with trend analysis.
• Highlight high risk incidents with respect to losses stemming from damage, theft and quality write offs.
• Ensure that Operational Costs cents per liter cost is contained through continual investigation and improvement of asset utilization.
• Ensure the Company’s Vision, Mission, Values, and strategic goals are communicated and understood by all employees.

The successful candidate must have the following experience/skills:

• Relevant tertiary qualification in Logistics / Inventory / Warehousing or Equivalent
• 2 years minimum total years of relevant experience in FMCG Logistics / Distribution Environment
• Proficient in MS Office, SAP, Strato, Success Factors experience beneficial.
• The ability to work under pressure and meet tight deadlines.
• Excellent communication skills (both written and oral) and sound presentation skills.
• The ability to work after hours and / or shifts.
• Knowledge of all relevant legislation.
• Knowledge of customer service principles and practice.
• Experience in a customer service environment is essential.
• Excellent communication skills (both written and oral) and sound presentation skills
• The ability to work after hours and / or shifts if necessary.

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Key Performance Areas would include, but are not limited to:

• Reducing unplanned downtime.
• Minimizing losses and write-offs.
• Improve OPI NONA.
• Limiting rework or non-conformance.
• Ensuring the relevant process control is applied to produce a product which complies with quality specifications.
• Development and motivation of subordinates.
• Managing administrative duties i.e., compile OEE sheets, declare Production Order variances, compile claims, etc.
• Facilitate the Mini business operating principles, processes, and practices as per TPM
• Attending various meetings i.e., Level 2, Safety, Multilevel, Problem solving and Service level Agreements

The successful candidate must have the following experience/skills:

• Qualified Mechanical / Electrical artisan (Trade certificate)
• NQF 5 Manufacturing management certificate or Diploma in Mech/Elec Engineering would be advantageous
• Ability to develop a clear vision for subordinates and involving team members in creating a shared vision.
• Create conditions that ensure followers are willing, able, and allowed to be productive, display initiative and perform job related activities.
• 2-3 years’ experience in a high-speed, high-tech packaging environment
• Ability to effectively coach and develop subordinates.
• Strong interpersonal and relationship building skills.
• Sound conflict handling skills
• Ability to organize resources and effectively delegate tasks to subordinates.
• Ability to facilitate performance management.
• Ability to develop and evaluate alternative courses of action and being aware of all criteria that has to be satisfied to address a problem.
• Can set controls over arrangements, follow up and evaluate task execution.
• Ability to display confidence. Through perseverance and resilience, can stay with a task and display the required energy to achieve objectives and outputs.