Direct Sales Agent at Tracker Connect (Pty) Ltd

Job description

• Upselling /cross selling products
• Meet and exceed the sales quotas
• Maintain contact and build lasting relationships with customers
• Make sales calls and contact both potential and existing customers
• Keep records of all interactions with customers
• Keep abreast of the latest market trends and remain updated on product knowledge
• Development of innovative and creative sales techniques
• Upselling/cross selling on different campaigns
• Ensure that Customer Service standards are maintained in a highly pressurised environment
• Follow up leads/queries
• Identify the needs of a customer and meet those needs through the purchase of products or services
• A requirement to work overtime or Saturdays may be requested from management

Minimum requirements

• Matric and minimum of 1-2 years outbound sales experience in a call centre
• Excellent typing and accurate data capturing skills
• Excellent communication skills and telephone manner
• Computer literacy
• Analytical skills
• Persuasive and competitive nature will be an advantage
• Proven sales record