Director, Digital Transformation Enablement at NTT Ltd.

Your day at NTT DATA

• The Director, Digital Transformation Enablement is a leadership role, responsible for driving the strategy, planning, and execution of digital transformation enablement initiatives across the organization.
• This role collaborates with cross-functional teams to ensure successful enablement and adoption of new technologies, processes, and practices that enhance efficiency, customer experience, and business growth.
• This Director, Digital Transformation Enablement is responsible for leading and managing a digital transformation / information technology team fostering a collaborative and innovative team culture focused on operational excellence.

Key responsibilities:

• Develops and communicates a clear digital transformation strategy aligned with NTT's vision and business goals.
• Identifies opportunities for digital transformation and innovation across various departments and functions.
• Collaborates with executive/senior leadership and technology teams to define digital transformation priorities and initiatives.
• Leads the implementation of digital technologies, tools, and platforms to drive operational efficiency and enhance customer experience.
• Ensures seamless integration of new technologies with existing systems and processes.
• Develops change management strategies to facilitate smooth transitions during digital transformation initiatives.
• Provides leadership and guidance to ensure employees embrace and adopt new technologies and practices.
• Evaluates existing business processes and identifies opportunities for optimisation, automation, and standardisation.
• Leads process improvement efforts to drive efficiency and effectiveness throughout the organisation.
• Utilises data analytics and insights to make informed decisions and measure the impact of digital transformation initiatives.
• Collaborates with external partners, vendors, and solution providers to leverage their expertise and resources for successful digital transformation.
• Oversees training programmes to upskill employees in using new technologies, tools, and processes effectively.
• Identifies and addresses potential risks associated with digital transformation initiatives, including data security and compliance.
• Defines key performance indicators (KPIs) and metrics to measure the success and impact of digital transformation efforts.
• Regularly reports progress to executive/senior leadership and stakeholders.

To thrive in this role, you need to have:

• Significant understanding of business strategy and the ability to align digital transformation efforts with organizational goals is vital.
• Significant ability to use data and analytics to make informed decisions, track the progress of digital initiatives, and identify areas for improvement.
• Excellent ability to collaborate and build relationships with executives, department heads, and other stakeholders to gain buy-in and support for digital transformation efforts.
• Significant knowledge of industry-specific regulations, compliance requirements, and best practices related to digital transformation.
• A forward-thinking mindset that embraces innovation and the ability to adapt to rapidly evolving technologies and market conditions.
• High ethical standards and integrity, particularly when handling sensitive data and managing organizational change.
• Significant track record of delivering measurable results and achieving business outcomes through digital transformation initiatives.
• Significant understanding of digital technologies, emerging trends, and their application in business contexts.
• Proven ability to collaborate with cross-functional teams, influence stakeholders, and drive organizational change.
• Significant project management skills to oversee multiple initiatives and ensure timely execution
• Significant understanding of risk management, data security, and compliance considerations in digital transformation.
• Passion for driving innovation and helping teams embrace digital transformation

Academic qualifications and certifications:

• Bachelor's degree or equivalent in Information Technology, Business, or a related field.
• Certifications in relevant areas, such as Project Management Professional (PMP) or Certified Digital Transformation Professional (CDTP), are advantageous.
• SIAM – Service Integration and Management Foundation would be advantageous.

Required experience:

• Significant proven experience in a similar role within a global Information Technology organization.
• Significant proven experience in facilitating digital transformation initiatives, technology adoption, or change management within an Information Technology environment.
• Significant experience in successfully leading digital transformation initiatives and driving adoption across an organization is imperative.
• Significant proven leadership experience related to digital transformation, change management, or technology adoption.
• Significant proven experience in leading and managing a digital transformation / information technology team.
• Significant demonstrated experience in leading and managing cross-functional teams.