Job Openings at NTT Ltd.

Your day at NTT DATA

• The Junior Automation Engineer is a developing subject matter expert, responsible for researching, developing, designing, and building automated systems and/or applications that are implemented to perform a variety of tasks reducing the need for human intervention in order to maximize efficiency.
• We are seeking a Junior Automation Engineer with 2-3 years of hands-on experince in Automation.

Key responsibilities:

• Collaborates with internal stakeholders as well as external partners to identify
• Develop, configure and maintain automation scripts and and tools to streamline processes.
• Support Intergration of automation solutions into existing systems and workflows.
• Troubleshoot and resolve automations-related issues promptly
• Participate in testing, validation and documentation of automation processes
• Assist in monitoring automation performance and optimizing for efficiency
• Stay updated with emerging automation technologies and best practices
• Performs any other related task as required.
• To thrive in this role, you need to have:
• Proficiency in Linux (administration and scripting).
• Strong knowledge of Python or other scripting languages (e.g., Bash, Java).
• Familiarity with CI/CD tools (Jenkins, GitLab CI/CD, or Azure DevOps).
• Experience using Ansible, N8N, and Metabase.
• Understanding of software development lifecycle (SDLC) and automation frameworks.
• Good problem-solving and analytical skills.
• Ability to work independently and in a team environment.
• Strong communication and documentation skills.

Academic qualifications and certifications:

• Diploma or relevant certification in IT, Automation, or related field (degree advantageous but not required).
• 2·3 years of experience in automation engineering or similar role.
• Exposure to robotics, AI, or machine learning concepts is a plus.

Required experience:

• Experience with version control systems (Git).
• Familiarity with performance testing and automation pipelines.
• Moderate level demonstrated experience with robotics, AI and machine learning.
• Moderate level demonstrated project management experience.
• Familiarity with continuous integration and deployment (CI/CD) concepts and tools such as Jenkins, GitLab CI/CD, or Azure DevOps.
• Understanding of software development lifecycle (SDLC) processes and methodologies.
• Moderate level programming and scripting skills in languages such as Python, Java, or C#.

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Your day at NTT DATA

• The Principal Business Intelligence Analyst is a highly skilled expert tasked with managing the transformation of data into insights that drive business value using data analytics, data visualization, and data modelling techniques and technologies.
• This role plays an important role in turning data into critical information and knowledge that can be used to make sound business decisions and is accountable for the establishment of system applications and/or tools that the company uses to record, organize, store, secure, and access data.
• This role is required to have deep expert technical specialist proficiency in generating visual analytics, dashboards, and ad hoc reports for the business.

Key responsibilities:

• Advises on complex business problems and issues using data from internal and external sources to provide insight to decision-makers.
• Develops forecasts, recommendations and strategic/tactical plans based on business data and market knowledge.
• Creates specifications for reports and analysis based on business needs and required or available data elements.
• Develops, defines, enhances and tracks metrics and dashboard requirements to deliver results and provide insight and recommendations on trends.
• Works cross functionally, using advanced data analysis and tools to ensure analytics are valid, meaningful, and provide actionable and comprehensive insights.
• Ensures that data across various platforms, including social media, and present trends and patterns is analyzed.
• Designs, develops and maintains business intelligence reports and analytics.
• Extracts and analyzes data, statistics, and information from various sources and interprets and produces the relevant reports, summaries, and briefing notes that will be used to inform business decisions.
• Provides recommendations on the identification of the relevant sources of data from which to draw information.
• Works with a variety of internal stakeholders to translate needs into data reports, data insights, and extracts.
• Optimizes visual information for easier consumption and actionable metrics.
• Identifies and maintains processes for ensuring data accuracy and current relevance and representation.
• Provides recommendations process improvements to streamline data collection and report generation.
• Reviews and edits requirements, specifications, business processes, and recommendations related to proposed solutions.
• May be required to coach and develop team members on data analytics and related tools to achieve required business outcomes.

To thrive in this role, you need to have:

• Good understanding of data mining principles, predictive analytics, mapping, collecting data from multiple data systems on premises and cloud-based data sources.
• Ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.
• Ability to identify solutions in sprawling data sets and the business mindset to convert insights into strategic opportunities.
• Excellent analytical, problem-solving, and communication skills.
• Excellent ability to work independently and collaborate across multiple teams and build sound working relationships.
• Excellent understanding of current data protection and privacy laws.
• Passionate about achieving results and statistics.
• Technical expertise and knowledge of statistical concepts.
• Ability to identify trends, business opportunities, etc.
• Excellent awareness of critical business issues and priorities.
• Programming skills with querying languages, SLQ, SAS, etc.
• Good understanding of statistical analysis and reporting packages.

Academic qualifications and certifications:

• Bachelor's degree or equivalent in Data Science, Business Analytics, Mathematics, Economics, Statistics, Engineering, Computer Science, Computer Engineering or another quantitative field is preferred.

Required experience:

• Extended demonstrated experience working in an analytics capacity.
• Extended demonstrated experience working with data collection tools and software.
• Extended demonstrated experience working with social media platforms such as LinkedIn, Facebook, etc.
• Extended demonstrated experience producing Excel-based reporting.
• Extended demonstrated experience with reporting packages (Business Objects etc.), databases (SQL etc.), and ETL frameworks.

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Your day at NTT DATA

• As a Senior Cross Technology Sales Specialist at NTT DATA, you'll play a key role in driving our business forward by identifying new opportunities and landing qualified leads. As a Sales Specialist, you are also responsible for generating your own pipeline and opportunities within your assigned client base. You'll leverage your expertise to present tailored solutions that meet the diverse needs of our clients. From engaging directly with clients at various levels to working closely with internal subject matter experts, your day will be dynamic and filled with opportunities to make an impact.
• You'll spend a significant amount of time actively involved in the sales process, collaborating with client managers and pre-sales architects to design the best solutions for our clients. By building and nurturing excellent relationships with both new and existing clients, you'll develop new business channels and territories, ensuring that we stay ahead in the competitive landscape.
• Your role will involve supporting the entire sales process, from understanding client business goals to preparing and conducting workshops and presentations. You'll articulate the value of our solutions in a way that resonates with our clients, using your in-depth knowledge to personalize recommendations that align with their needs.
• By staying informed about market trends and competitive strategies, and leveraging relationships with technology vendors, you'll drive the closure of sales and ensure we deliver exceptional value to our clients. As a senior specialist, you'll also contribute to building our internal knowledge base by sharing best practices and insights.
• With a client-centric approach, you'll address technology conceptual challenges, craft innovative solutions, and use your advanced negotiation skills to achieve sales targets. You'll support the wider territory sales plan and execute your strategy to discover and close new opportunities, making a significant contribution to our success.

To thrive in this role, you need to have:

• Advanced sales experience in a technology or services environment.
• Proven success in achieving and exceeding sales and financial goals.
• Demonstrable experience in solution-based selling with a track record of sales over-achievement.
• Proficiency in developing and nurturing meaningful customer relationships up to senior leadership levels.
• Skill in delivering engaging sales presentations.
• Experience with team selling approaches.
• Knowledge of competitors and the ability to apply successful sales strategies. \
• Strong negotiation skills to craft solutions that are beneficial to customers, partners, and the organization.
• Attention to detail in maintaining accurate sales forecasts and close plans.
• A bachelor’s degree in information technology/systems, sales, or a related field.
• Industry/Vendor sales certifications required.

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• We are seeking a highly skilled and experienced Senior Google Cloud Architect to design, implement, and manage scalable, secure, and cost-effective cloud solutions on Google Cloud for clients in North America and Europe and Middle East & Africa. The Senior Google Cloud Architect is an advanced subject matter expert, responsible for designing and may be required to implement complex cloud-based solutions that meet client’s business and technical requirements.
• This role supports and influences sales teams by providing deep expertise in cloud computing technologies and architectures ensuring the effective design, deployment and operation of our cloud-based systems to meet client needs.
• The ideal candidate will have a deep understanding of cloud architecture, DevOps practices, and infrastructure automation, and will play a key role in driving our cloud strategy and digital transformation initiatives.
• This role has the opportunity to design solutions with some of the most innovative global organizations, technologies, accelerating the digital transformation business objectives and outcomes.

Key Responsibilities:

• Design and implement cloud-native solutions using GCP services such as Compute Engine, GKE, Cloud Functions, BigQuery, and Cloud Storage.
• Lead cloud architecture and infrastructure design sessions with stakeholders.
• Develop and maintain infrastructure as code using tools like Terraform or Google Cloud Deployment Manager
• Ensure security best practices are followed in all cloud deployments.
• Collaborate with DevOps, development, and security teams to streamline CI/CD pipelines.
• Optimize cloud costs and monitor system performance.
• Provide technical leadership and mentoring to junior engineers.
• Stay current with Google Cloud services and industry trends to recommend innovative solutions.
• Architect and implement end-to-end Google Cloud solutions tailored to client and internal project needs.
• Collaborates with stakeholders to understand business requirements and translate them into scalable, secure, and cost-effective cloud solutions.
• Viewed as a trusted technical advisor to the client and ensure technical solutions will accomplish the client's objectives.
• Designs and architects’ cloud-based systems, ensuring high availability, scalability, performance, and reliability.

Required Qualifications and Knowledge:

• Bachelor’s degree in computer science, Information Technology, or related field.
• Google Certified: Professional Cloud Architect (or equivalent).
• Advanced knowledge in Amazon Web Services (AWS), Microsoft Azure, Google Cloud Platform (GCP), and Private Cloud, understanding the specific services offered by each platform.
• Strong knowledge of Google Cloud services such as Compute Engine, GKE, Cloud Functions, BigQuery, and Cloud Storage
• Experience with infrastructure as code (IaC) tools like Terraform, CloudFormation, or CDK.
• Strong understanding of networking, security, and compliance in cloud environments.
• Familiarity with DevOps tools such as Jenkins, Git, Docker, and Kubernetes.
• Excellent problem-solving, communication, and documentation skills.

Preferred experience:

• Experience with hybrid cloud or multi-cloud environments.
• 5-7 years of experience in cloud architecture and engineering.
• Experience with containerization (Docker, Kubernetes) and orchestration (GKE).
• Advanced familiarity with IaC tools and frameworks on hybrid or multi-cloud environments such as Terraform, AWS CloudFormation, Azure resource Manager, or Google Cloud deployment Manager.
• Knowledge of serverless architecture and microservices.
• Familiarity with monitoring and logging tools like Datadog, Prometheus, or ELK Stack.
• Background in software development or scripting (Python, Bash, etc.).
• Knowledge of security frameworks (e.g., NIST, ISO 27001) and compliance standards (e.g., GDPR, HIPAA).

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Role Purpose:  

• The Senior Manager will be part of the Global Sales Strategy & Insights (SS&I) team, reporting into the Sales Talent and Engagement leader. This role will act as a senior manager on the team, responsible for Sales Communications and internal processes and budgets. They will liaise with the global Marketing and Finance functions to further SS&I priorities and will play a critical role in the planning an execution of the company’s global sales kickoff. Additional responsibilities include budgetary management and directing internal meetings, such as the SS&I all-hands.
• The ideal candidate has direct experience in sales, sales enablement, or sales operations functions. They are a balance of strategic thinking and hands on execution and are able to accomplish great things through influence.
• Preferred locations: Bengaluru (Bangalore), Noida – open to others in proximity to NTT DATA locations

Key Responsibilities

• Own global sales communication strategies and plans and drive execution through team and regional/practice counterparts
• Demonstrate personal accountability by building ownership for key initiatives
• Serve as liaison/representative to the Finance and Marketing organizations
• Partner with extended regional and practice counterparts to shape and deliver the Sales Talent and Engagement agenda
• Manage the budget for all SS&I centers of excellence
• Partner with Marketing and other internal stakeholders to deliver the annual Global Sales Kickoff
• Actively drive agendas, content, and presenters for internal meetings, such as the SS&I All-hands
• Support leadership with developing sales talent strategies, including shaping the Sales Culture within the company, and refining our SS&I operating model

Knowledge & Attributes

• Advanced knowledge and understanding of working within a matrixed global organization
• Ability to persuade, negotiate and influence key stakeholders.
• Excellent ability to establish and manage processes and practices through collaboration and the understanding of business.
• Advanced ability to manage urgent and complex tasks simultaneously.
• Advanced verbal and written communication skills.

Academic Qualifications & Certifications

• Bachelor’s degree
• PMI Project Management Professional or recognized equivalent qualification is preferred, not required

Required Experience

• 7+ years’ experience handling and resolving complex multi-functional issues
• 5+ years of people management or team leadership
• 3+ years of budgetary management experience
• Open to minimal travel to support events
• Open to working flexible hours as team is globally diverse
• Experience in sales enablement, sales operations, or as a seller is preferred

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Your day at NTT DATA

• The Principal Global Process Specialist is a highly skilled subject matter expert, responsible for streamlining, optimizing and transforming processes to drive efficiency and excellence in Global Business Services (GBS).
• The role defines, develops, documents and tests the S2P end-to-end processes to support the business, enhance customer experience and achieve business objectives.

Key responsibilities:

• Leads on projects to simplify, standardise and improve processes.
• Conducts As-Is analysis to identify process gaps and areas of improvement, ensuring these are mapped during the design process. Advises stakeholders on options.
• Manages the business case and requirements gathering for new demands raised to the Global Process Excellence team
• Assists with the proactive identification of business and/or operational process improvements through data analysis to ensure constructive suggestions for change.
• Identifies potential cross-regional synergies and improvements that will ensure optimal performance within S2P area.
• Ensures the preparation of detailed process diagrams and the accompanying documentation in terms of process design.
• Engages with a variety of stakeholders and facilitates sessions to generate, review and update new improved processes.
• Assists with the implementation and delivery of projects related to business process improvement and digital transformation, against a predetermined project plan.
• Supports in maintaining various process documentation including process taxonomy, process maps, SOPs and WIs.
• Responsible for reviewing documentation at periodic intervals with the GPOs and GBS service providers to ensure completeness and updates for any changes.
• Performs any other related tasks as required.

Knowledges and Attributes:

• Strong communication and interpersonal skills for engaging with stakeholders at various levels.
• Broad knowledge of the S2P process (Purchasing & Invoicing) and experience in delivering continuous improvement within.
• Results-focused and continuous learner and highly motivated to develop and share knowledge.
• Broad knowledge of process mapping as a method of visualizing and documentation software eg Signavio.
• Resolves wide range of issues in creative ways.
• Excellent ability to work in multi-cultural environment (this will require managing time zones and travel).
• Broad knowledge of the S2P processes and experience in delivering continuous improvement.
• Experience in standardizing processes across multiple regions and departments.
• Excellent analytical skills and the ability to interpret process data and metrics.
• Project management expertise to lead process improvement initiatives.
• Change management experience to drive adoption of new processes and practices.
• Ability to establish and maintain process documentation and standards.
• Problem-solving skills to address challenges and obstacles related to process governance.
• Attention to detail and a commitment to maintaining process quality and compliance.

Academic qualifications and certifications:

• Bachelor's degree or equivalent in Accounting or Business Management or a related field preferred.
• Lean / Six sigma qualification or equivalent, CIPS accreditation preferred.

Required experience:

• Extended experience driving process improvement, simplification, process reengineering, or related roles
• Extended experience analysing and optimising finance processes
• Experience in standardizing processes across multiple regions and departments.

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Your day at NTT DATA

• The Manager, Finance is a management role, accountable for managing various financial activities within the organization.
• This role involves overseeing financial planning, analysis, reporting and ensuring the organization's financial health and compliance with relevant regulations.
• This role is responsible for providing operational support to business stakeholders on matters pertaining to financial management and operational implementation.
• This role provides management of a team of finance professionals, fostering a collaborative and innovative team culture focused on achieving operational excellence.

Key responsibilities:

• Manages financial plans, including annual budgets, long-term financial forecasts, and financial modelling, ensuring the alignment with business strategic goals.
• Conducts in-depth financial analysis to provide insights into the organization's financial performance, trends, and opportunities for improvement. This includes analyzing revenue, expenses, profitability, and cost control measures.
• Oversees the preparation and presentation of accurate and timely financial reports to senior management, stakeholders, and external parties.
• Ensures compliance with accounting standards and regulatory requirements.
• Monitors and controls budgetary allocations and expenditures across various business areas and/or projects. Identifies variances and implements corrective actions as needed.
• Oversees the management of the finance information systems and necessary reports for critical analyses of financial performance.
• Identifies, assesses, and mitigates financial risks that could impact organization's financial stability or profitability.
• Develops risk management strategies and policies.
• Establishes and maintains strong financial controls, policies, and procedures to safeguard company assets, prevent fraud, and ensure compliance with internal guidelines and external regulations.
• Collaborates with senior leadership to develop and execute financial strategies that support business growth and profitability goals.
• Ensures compliance with all relevant financial regulations, accounting standards, and tax laws in the regions where the organization operates.
• Coordinates with internal and external auditors.
• Builds and leads a high-performing finance team, providing direction, coaching, and mentorship to team members, fostering a culture of excellence and accountability.

Knowledge, Skills and Attributes:

• Advanced knowledge of financial principles, accounting standards, and financial reporting.
• Advanced proficiency in financial modelling and analysis.
• Ability to effectively lead, motivate, and develop a finance team.
• Strong communication and presentation skills to convey financial information effectively to various audiences, both internal and external.
• Advanced proficiency in budgeting, forecasting, and financial planning processes.
• Advanced analytical skills to evaluate financial data, identify trends, and provide actionable insights.
• Advanced knowledge of financial risk assessment and mitigation strategies.
• Adaptability to changing business environments and the ability to contribute to financial transformation initiatives when necessary.
• Commitment to ethical and responsible financial practices and compliance with applicable laws and regulations.
• Commitment to staying updated with industry trends, financial regulations, and best practices through ongoing professional development.
• Political savvy with the ability to influence and manage conflict.
• Advanced understanding of how technology solutions are influenced and affected by various business scenarios.
• Process driven and commercially astute abilities.

Academic qualifications and certifications:

• Bachelor's degree or equivalent in a Finance related field preferred.

Required experience:

• Advanced financial leadership experience in a related environment, managing people, processes and budgets to achieve corporate and divisional objectives.
• Advanced demonstrable experience with and understanding of the deliverables of a financial function.
• Advanced strategic planning experience.
• Advanced in-depth knowledge and understanding of IT industry environment and business needs, combined with strong understanding of business process.
• Advanced demonstrated experience managing finance operations, including knowledge of taxation, foreign exchange, and regulatory compliance.

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Your day at NTT DATA

• The Director, Digital Transformation Enablement is a leadership role, responsible for driving the strategy, planning, and execution of digital transformation enablement initiatives across the organization.
• This role collaborates with cross-functional teams to ensure successful enablement and adoption of new technologies, processes, and practices that enhance efficiency, customer experience, and business growth.
• This Director, Digital Transformation Enablement is responsible for leading and managing a digital transformation / information technology team fostering a collaborative and innovative team culture focused on operational excellence.

Key responsibilities:

• Develops and communicates a clear digital transformation strategy aligned with NTT's vision and business goals.
• Identifies opportunities for digital transformation and innovation across various departments and functions.
• Collaborates with executive/senior leadership and technology teams to define digital transformation priorities and initiatives.
• Leads the implementation of digital technologies, tools, and platforms to drive operational efficiency and enhance customer experience.
• Ensures seamless integration of new technologies with existing systems and processes.
• Develops change management strategies to facilitate smooth transitions during digital transformation initiatives.
• Provides leadership and guidance to ensure employees embrace and adopt new technologies and practices.
• Evaluates existing business processes and identifies opportunities for optimisation, automation, and standardisation.
• Leads process improvement efforts to drive efficiency and effectiveness throughout the organisation.
• Utilises data analytics and insights to make informed decisions and measure the impact of digital transformation initiatives.
• Collaborates with external partners, vendors, and solution providers to leverage their expertise and resources for successful digital transformation.
• Oversees training programmes to upskill employees in using new technologies, tools, and processes effectively.
• Identifies and addresses potential risks associated with digital transformation initiatives, including data security and compliance.
• Defines key performance indicators (KPIs) and metrics to measure the success and impact of digital transformation efforts.
• Regularly reports progress to executive/senior leadership and stakeholders.

To thrive in this role, you need to have:

• Significant understanding of business strategy and the ability to align digital transformation efforts with organizational goals is vital.
• Significant ability to use data and analytics to make informed decisions, track the progress of digital initiatives, and identify areas for improvement.
• Excellent ability to collaborate and build relationships with executives, department heads, and other stakeholders to gain buy-in and support for digital transformation efforts.
• Significant knowledge of industry-specific regulations, compliance requirements, and best practices related to digital transformation.
• A forward-thinking mindset that embraces innovation and the ability to adapt to rapidly evolving technologies and market conditions.
• High ethical standards and integrity, particularly when handling sensitive data and managing organizational change.
• Significant track record of delivering measurable results and achieving business outcomes through digital transformation initiatives.
• Significant understanding of digital technologies, emerging trends, and their application in business contexts.
• Proven ability to collaborate with cross-functional teams, influence stakeholders, and drive organizational change.
• Significant project management skills to oversee multiple initiatives and ensure timely execution
• Significant understanding of risk management, data security, and compliance considerations in digital transformation.
• Passion for driving innovation and helping teams embrace digital transformation

Academic qualifications and certifications:

• Bachelor's degree or equivalent in Information Technology, Business, or a related field.
• Certifications in relevant areas, such as Project Management Professional (PMP) or Certified Digital Transformation Professional (CDTP), are advantageous.
• SIAM – Service Integration and Management Foundation would be advantageous.

Required experience:

• Significant proven experience in a similar role within a global Information Technology organization.
• Significant proven experience in facilitating digital transformation initiatives, technology adoption, or change management within an Information Technology environment.
• Significant experience in successfully leading digital transformation initiatives and driving adoption across an organization is imperative.
• Significant proven leadership experience related to digital transformation, change management, or technology adoption.
• Significant proven experience in leading and managing a digital transformation / information technology team.
• Significant demonstrated experience in leading and managing cross-functional teams.

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Your day at NTT DATA

• The Senior Associate Data Centre Technical Services (TS) Systems Integration Specialist is a developing subject matter expert, responsible for ensuring that client solution requirements are resolved in line with Service Level Agreements (SLAs).
• This role performs configurations, actions installations and attends to break/fix events.
• This role works towards associate to professional level certification, whilst at the same time developing business knowledge.

Key responsibilities:

• Installation, break/fix incidents on low to medium level of complexity.
• Support standby on rotation
• Continues training, development and vendor product certification aligned with NTT GTM
• Takes responsibility for problem resolution and troubleshooting during project lifecycle
• Escalates complex problems to the relevant third parties.
• Assists with the documentation of standard operating procedures relating to installations and fixes during ops handover
• Compiles and maintains project administration (Time Capture and feedback to stakeholders)
• Expected to take leadership from senior resources on relevant technologies according to specialization and best practice.
• Performs any other related task as required.

Knowledge and Attributes:

• Display a strong learning orientation and upskilling, especially during the first 12 months from starting date
• Developing proficiency in following – PURE SAN Array Support, HPE, DELL, Cisco UCS, VMware, Veeam.
• Developing fundamental project and administration ability.
• Developing understanding and appreciation of technical design principles and compute layers.
• Ability to develop an understanding of fundamental project and administration processes.
• Good verbal communication skills.
• Demonstrate a client service orientation.
• Hands-on proactive in approach.

Academic Qualifications and Certifications:

• Relevant certifications such as – PURE FASS, HPE Proliant servers, Primera, Alletra, , MSA Storage; Dell PowerEdge servers, PowerStore; VMware, Cisco UCS, Veeam Backup and Recovery.
• Own Vehicle (Non-negotiable).

Required experience:

• High level experience working in DataCentre environments for hardware replacement and standby.
• Moderate level of work experience in a technical L1/L2 Hardware support and implementation
• Moderate level experience engaging with clients and conducting presentations.
• Professional client conduct interacting with customers
• Existing vendor certification in any of listed technologies with priority of PURE or related SAN Array HW support.

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Key Responsibilities

Financial Leadership & P&L Ownership

• Own and manage the end-to-end P&L for the Cloud and Security practice
• Drive revenue growth, margin improvement, and cost optimization
• Monitor key financial KPIs (GM, OM, utilization, realization, backlog, revenue leakage)
• Provide financial insight to support strategic and operational decisions

Financial Planning & Forecasting

• Lead annual budgeting, monthly and quarterly forecasts, and long-range financial planning
• Partner with practice leadership on growth plans, investments, and headcount planning
• Ensure forecast accuracy and proactive risk/opportunity identification

Pricing, Deals & Commercial Governance

• Act as the finance lead for large deals, renewals, and transformations
• Support pricing strategy, deal structuring, margin analysis, and risk assessment
• Review contracts for financial compliance (pricing, billing, revenue recognition)
• Ensure adherence to financial governance and approval frameworks

Business Partnering

• Serve as a trusted advisor to Practice Heads, Delivery Leaders, and Sales
• Translate financial data into actionable business insights
• Influence decision-making through scenario modeling and ROI analysis

Operational Finance & Controls

• Oversee project financial performance (billing, WIP, revenue recognition)
• Ensure compliance with GAAP/IFRS, internal controls, and audit requirements
• Identify and mitigate financial risks across delivery and commercial operations

Performance Management & Reporting

• Develop and present executive-level financial dashboards and reviews
• Analyze trends, variances, and root causes; recommend corrective actions
• Drive continuous improvement in financial processes and tools

Team Leadership 

• Lead and develop a team of finance managers/analysts/business partners
• Set clear objectives, coach talent, and build a high-performing finance organization

Key Stakeholders

• Practice & Portfolio Leaders
• Sales & Account Management
• Delivery & Operations Leaders
• Group Finance, FP&A, and Controllership
• Legal, Procurement, and HR

Required Qualifications

Education

• Bachelor’s degree in Finance, Accounting, Economics, or related field
• MBA, CPA, CFA, or equivalent preferred

Experience

• 15+ years of finance experience in IT Services, Consulting, or Technology in a Divisional CFO or Head of Finance role
• Strong experience in P&L management and business partnering
• Proven track record supporting large-scale deals and complex delivery models
• Experience with global delivery and multi-geo financial management

Skills & Competencies

• Deep understanding of IT services economics (T&M, Fixed Price, Managed Services)
• Strong financial modeling, forecasting, and analytical skills
• Executive communication and influencing skills
• Ability to balance strategic thinking with operational execution
• Advanced proficiency in Excel, ERP systems (SAP/Oracle), and BI tools

Key Success Metrics

• Revenue growth and margin improvement
• Forecast accuracy and financial predictability
• Deal margin quality and risk mitigation
• Cost efficiency and utilization improvement
• Stakeholder satisfaction and decision impact

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Job Description

• The WAN Engineer (L1) is responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational through proactively identifying, investigating and resolving technical incidents and problems and to restore service to clients by managing incidents to resolution. Their primary objective is to ensure zero missed service level agreement conditions. The WAN Engineer (L1) focuses on first line support for standard and low complexity incidents and service requests.

Key Roles and Responsibilities

• Identify problems and errors prior to or when they occur
• Routinely identify common incidents and opportunities for avoidance as well as general opportunities for incident reduction
• Investigate first line incidents assigned and identify the root cause of incidents and     problems
• Report and escalate issues to 3rd party vendors
• Fulfil approved requests following agreed procedures
• Provide telephonic or chat support to clients when required
• Follow the required handover procedures for shift changes to ensure service continuity
• Report and escalate incidents where necessary
• Ensure the efficient and comprehensive resolutions of incidents and requests
• Proactively identify opportunities for work optimisation
• Update existing knowledge articles or create new ones
• Identify opportunities for work optimisation including opportunities for automation of work, request fulfilment, incident resolution and other general process improvement opportunities.
• Engineer will be part of a shift roster where 24/7 coverage is needed this in tales working night shifts

Knowledge, Skills and Attributes

• Demonstrate excellent attention to detail
• Demonstrate good written and verbal communication skills
• Ability to plan activities well in advance, and considers possible changing circumstances
• Ability to maintain a positive outlook at work
• Ability to work well in a pressurised environment
• Ability to work hard and put in longer hours when it is necessary
• Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information and refraining from interrupting
• Ability to adapt to changing circumstances
• Ability to place client at the forefront of all interactions, understanding their requirements and creating a positive client experience throughout the total client journey

Academic Qualifications

• Diploma, degree or relevant qualification in IT/Computing (or demonstrated equivalent work experience)

Experience

•  2–4  year’s work experience
• At least 2 years’ experience in administering and troubleshooting network infrastructure devices

What will make you a good fit for the role?

• Up to date and relevant ITIL certification (Foundation Level)
• CCNA
• CCNP Advantageous
• Cisco IOS
• Wireless Knowledge
• SDWAN experience advantageous.
• Routing
• LAN – WAN
• Experience with Networking

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Your day at NTT DATA

• The Director, Go-To-Market Sales is a leadership role, responsible for providing direction to sales managers driving consistent results and performance across their sales teams. This role oversees a group of senior sales managers who manage quota bearing teams.
• This leadership role often provides executive presence primarily to their teams in order to drive the execution of the strategy across the geography they are responsible for.
• This leadership role has limited interaction with buyers but in instances where these interactions do occur, it will be at higher altitude levels in the account and will likely be of a strategic nature.
• The Director, Go-To-Market Sales oversees, leads and manages a sales team within a region/country, ensuring the flawless execution of sales initiatives, activities and programs to meet sales revenue and strategy, while simultaneously fostering a collaborative and innovate team culture focused on operational excellence.

Key responsibilities:

• Works with the Sales Executive and decision makers to assist with the development of a sales strategy that will deliver the strategic objectives as outlined in the global and regional organizational strategy.
• Defines the way the sales force will approach the market and to determine the targets that the sales force should achieve and strive to exceed.
• Drives a sales culture by sharing best practices, developing and sustaining cross functional relationships and filtering information downwards
• Provides input into sales policies and procedures, ensuring implementation and continuous improvement to drive business results.
• Drives the alignment to the sales and organizational strategies and ensures the execution of these strategies by implementing the relevant operational plans.
• Responsible for the management of the team, setting and managing budgets, creating and executing on plans and reporting on the team activities in the required forums.
• Engages with vendors and partners to develop and execute go-to-market strategies to be implemented by sales teams.
• Takes responsibility for closing the gap between buyer expectations and current-state sales models, engagement models and integration methods.
• Executes the sales strategy by making decisions that influence people, process and technology.
• Measures progress against objectives and ensure that the appropriate level of effort is applied across the sales team to handle the client’s reality.
• Coordinates sales activities across the geography to ensure that a consistent go-to-market approach is followed and that all clients are approached in a planned and coordinated way.
• Acts as a critical link between sales strategy and execution in the field and ensures that the end-state vision as determined by the executive team is achieved, whilst balancing buyer expectations.
• Sets sales targets and goals whilst making it easier for clients to buy, listening to client concerns, collecting reality-based evidence and enforcing standardized but flexible processes and methods across their teams.
• Develops and maintains strategic relationships with internal and external partners to the benefit of their clients.

To thrive in this role, you need to have:

• Sales business acumen. The skills supporting successful selling through organizational and business outcome mindset. Success will require focusing on planning, leveraging tools and data, and concentrating on company business requirements. Developing the skills to understand your client’s business (including commercial and financial aspects) in order to bring value to them from the company's portfolio of services.
• Sales client engagement and management. The skills used to effectively manage and analyze the client throughout the client lifecycle, with the goal of improving client relationships and driving sales growth. Success will require detailed understanding of client needs, effective sales planning, and building trust, all while managing to client expectations. Developing the skills required to know the client, building effective and lasting relationships with them and to be seen as a trusted advisor.
• Sales solution skills. The knowledge of the company's offerings, client applications, use cases and market trends and the skill to apply them to individual client and prospect situations that positions the sales team member as an expert client advisor. Success will require the ability to link organizational offerings, including high-value services to specific client and prospect needs and outcomes.
• Sales resources optimization. Building internal relationships, working with pursuit teams and leveraging vendors as resources throughout the sales cycle.
• Sales pursuit. The skills and knowledge that enable a sales team member to create success by identifying and advancing opportunities at assigned prospects and clients. Success will require both individual ownership as well as accountability for coordinating internal and external resources in order to close sales opportunities.
• Sales strategy execution. The skills to ensure that the sales strategy is aligned to the business strategy.
• Sales business management. The skills to ensure that target setting, and associated processes is aligned to meeting the target.
• Sales talent management and enablement. The skills to ensure that results are achieved through effective talent management.

Academic qualifications and certifications:

• Bachelor's degree or equivalent in business or marketing or a related field.

Required experience:

• Significant experience in a sales leadership/management role, preferably gained within a global technology services organization.
• Significant sales work experience gained within a similar environment.
• Significant strategic planning and operational execution experience.
• Significant media experience and evidence of previous work in this area is a must.
• Significant track record managing financial results and business outcomes.
• Significant experience negotiating on extremely critical matters.
• Significant go-to-market planning and execution experience.

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Your day at NTT DATA

• The Assistant Logistics Coordinator is responsible for receiving and processing shipment requests and administers all aspects of the shipment process to ensure client satisfaction.
• This role has relevant demonstrated experience in Logistics and Supply Chain Operations is required to perform their daily tasks under minimal supervision.

Key responsibilities:

• Responsible for managing aspects of the logistics process to ensure successful shipment of products.
• Manages and contributes to the administration of the shipment process to ensure client satisfaction.
• Contributes to the successful management of the shipment of products.
• Interacts with vendors to ensure the timeous and successful completion of shipments.
• Ensures the successful shipment of items by planning, receiving, processing and tracking shipments.
• Responsible for managing components of the shipment process including the escalation of problems and stakeholder management.
• Filing documents, tracking orders, liaising and working with clients and suppliers, and entering data into relevant software systems.
• Ensures that all supply chain procedures are supported and implemented, from coordinating deliveries to managing shipping documentation.
• Contributes to the improvement of internal processes and systems.

To thrive in this role, you need to have:

• Solid time management skills and problem-solving orientation.
• Display an advanced level of client orientation.
• Good knowledge of import and export practices and processes.
• An understanding of global trade, marine and transit insurance and letters of credit.
• Organization, and planning; effective and efficient communication skills.
• Solid attention to detail with adequate understanding of the order fulfilment cycle.
• Knowledge of logistics software or transport management systems.
• Basic accounting knowledge.
• Familiarity with relevant rules, regulations and standards.

Academic qualifications and certifications:

• High School Certification or equivalent qualification.
• Relevant Logistics / Supply Chain certification desirable.

Required experience:

• Demonstrated experience as a Logistics Administrator, Warehouse Administrator or similar role.

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Your day at NTT DATA

• The Technical Operations Manager is an entry level management role, responsible for ensuring managed service is provided to all clients, to ensure that their IT infrastructure and systems remain operational.
• This is done through proactively managing, overseeing, monitoring, investigating, and resolving escalated technical incidents and problems to ensure the restoration of these services to the clients to ensure compliance to the agreed service level agreement.
• The primary objective of this role is to ensure contracted Managed Services outcomes are delivered to the client and assists with the planning, building and supporting of delivering managed services to meet business objectives.

Key responsibilities:

• Monitors the work queues and provides support to clients where the ticket is highly technical or sophisticated in nature.
• Leading and Managing large teams within a complex, fast paced environment
• Ability to effectively manage and resolve conflicts, to support team cohesion and operational stability.
• Works independently, with general direction from the client, stakeholders, team lead, or senior manager, to perform operational tasks to resolve all escalated incidents/requests in a timely manner within the agreed SLA.
• Provides support to all escalated incidents.
• Shares such knowledge, to resolve issues, document them, and push the knowledge down to other engineers.
• Acts as emergency support contact as needed, for critical client and business-impacting issues.
• Ensures that the shift handover process highlight any key escalated open tickets to be focussed on along with a handover of upcoming operation critical tasks to be carried out in the next shift.
• Timely escalation of all tickets to management with ensuing updates, where applicable.
• Proactively identifies, contributes, implements, and works with automation teams for effort optimization and automating routine tasks.
• Systematically gathers relevant information and apply technical knowledge to analyze and use highly technical troubleshooting tools and content and analytical practices.
• Uses operational and diagnostic procedures to resolve escalated tickers in unique and complex client environments.
• Performs quality audits, covering process, service experience, ticket updates as required.
• Drives service delivery to clients and applies standardized service management service operations (SMSO) to deliver managed services.
• Provides operational support and continuous service improvement post client handover from Technical Services (or other) teams.
• Implements training and development initiatives for direct reports.
• Engages with clients for technical operations as part of routine operations.
• Constantly measures and analyze team’s delivery capabilities.

To thrive in this role, you need to have:

• Good organizational and team management skills.
• Good communication skills – both verbal and written coupled with excellent ability to collaborate with internal stakeholders and external clients.
• Developing understanding of budgets and cost management.
• Good time management, prioritization and delegation abilities.
• Good focus on client centricity.
• Highly focused on business outcomes.
• Ability to guide the team through transformational objectives set out by the business.
• Ability to work across different cultures and social groups.
• Ability to work well in a pressurized environment and adapt to changing circumstances.

Academic qualifications and certifications:

• Bachelor’s degree or equivalent degree in Information Technology or Computing or related field.
• ITIL certification is desirable.
• Demonstrated experience in Network, Collaboration/Customer experience, Cloud, Security, Data Center is advantageous.

Required experience:

• Demonstrated experience in coaching and mentoring engineering team(s) gained within an information technology services organization.
• 3-5 years experince in a Managment role.
• Demonstrated experience implementing continual service improvement initiatives (through automation, process enhancements).
• Demonstrated experience in organizational change management (transformational experience).
• Relevant demonstrated experience in domain towers such as Network, Collaboration/Customer experience, Cloud, Security, Data Center.

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Your day at NTT DATA

• The Senior Associate Commercial Architect is a developing subject matter expert, responsible for providing commercial support for standard client engagements or takes the lead on less complex client requirements.
• This role is responsible for positioning the commercial capabilities of the organization to clients, leading (or being part of) a commercial pursuit team and ensuring that client solutions are commercially optimized, innovative and profitable.
• This role ensures the balance of risk and reward is reached through detailed financial analysis, considered risk management and clearly aligned interaction with the legal team.

Key responsibilities:

• Provides recommendations and reviews the pricing and costing of deals to ensure maximum benefit and minimum risk to the organization and prepares the commercial parts of sales proposals for submission to clients.
• Builds and compiles pricing models for specific proposals and provides input into the development of standardized pricing models.
• Presents key pricing assumptions and risks for sign-off at relevant levels, in line with the authority matrix.
• Ensures that deal profitability is not eroded over time by calculating the long-term profit of deals, evaluating and concluding on foreign currency issues and the impacts of these both financially and contractually.
• Provides support to relevant team by assisting with the maintenance of vendor warranties to ensure inclusion in the construction of deals.
• Analyses pricing impacts on cash flow for the client and take responsibility for building pricing profiles.
• Evaluates the financing, leasing, and accounting impacts of deals.
• Mitigates risks in terms of the calculation and payment of penalties, contract termination, building agreements, limitation of liability, and non-solicitation for bids and/or deals and provides feedback to the key stakeholders regarding these.
• Prepares contract and financial budgets, reports and summaries, as require, including profitability and cashflow analysis.
• Supports accurate and timely billing for services provided under the contract and may assist with addressing commercial/contract disputes.
• Performs any other relevant tasks as requested by management.

To thrive in this role, you need to have:

• Developing understanding of the local operating, commercial and general business conditions.
• Developing negotiation skills with lateral thinking ability.
• Excellent attention to detail and organizational skills.
• Developing business and commercial acumen coupled with an analytical mind.
• Ability to work under pressure without compromising quality and accuracy.
• Solid team skills, particularly engaging with the team to continuously develop own expertise.
• Good communication skills, especially related to facilitation, documentation, and reporting.
• Good Microsoft Office skills (Excel/Word/PowerPoint).
• Highly numerate and display high levels of integrity.

Academic qualifications and certifications:

• Bachelor's degree or equivalent in Business Administration or Finance or a related field.

Required experience:

• Moderate level of experience working within a Commercial or similar field, preferably within a global IT services organization.
• Moderate level of experience working with pricing assumptions and developing pricing models.
• Moderate level of demonstrated experience in deal structuring, pricing review, and negotiation.
• Moderate level of experience working with vendors and/or suppliers.
• Moderate level of experience in an accounting type role.