Director, EEMEA, Bill Pay Product Commercialization at Mastercard

Responsibilities

• Develop and execute Mastercard’s carded billpay commercialization strategy to drive adoption of Mastercard solutions and grow share of spend in the bill pay segment
• Establish and own the Bill pay product sales pipeline, working with market development and account teams across the EEMEA region to drive adoption of our solutions with customers, channel partners, merchants, and government authorities
• Lead customer workshops and complementary programs to support sales enablement objectives
• Provide ecosystem subject matter expertise, identifying product opportunities and informing product management priorities
• Lead cross-functional initiatives with internal product teams and business owners, as well as market teams and customers to keep stakeholders informed of ecosystem needs
• Launch programs to engage customers, hosting events at Mastercard and representing our solutions at industry events
• Shape both executive-level and customer-facing narratives with strong analytic support, with the experience and the penchant to become a subject matter expert in bill pay and government segments
• Maintain strong cross-functional working relationships to ensure alignment with global, regional, and market priorities

All About You

• Deep experience and knowledge of merchants in the bill pay segment (telecom, insurance, rent, education, insurance, education)
• Market development mindset, with experience identifying and solving customer challenges
• Experience in roles with ownership of product management and business development objectives
• Innovation mindset with the curiosity and drive to tackle complex industry challenges
• Influential communicator, superb in both presentation and interpersonal skills, with a penchant for distilling complex topics into simple, clear messages
• You build strong networks, and create community with partners
• Ability to work with ambiguity and manage complex projects; successfully manage multiple responsibilities and tasks
• Distills complex topics and analysis into simple, clear narratives
• Ability to thrive in fast-paced environments; flexibility to handle rapidly changing scenarios
• Ability to work effectively in a highly matrixed organization
• Comfortable working closely with stakeholders at all levels of Mastercard’s organization